What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
820 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
362 Ratings

Microsoft 365 Business

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
820 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

NetSuite

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
362 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Likelihood to Recommend

Microsoft 365 Business

For technical tasks, in-company information, and cross-team collaboration, Microsoft 365 is perfect. For intra-company collaborations, more creative efforts, and outward-facing reporting, it may be still useful, albeit less seamless. For creative job roles, writers, web editors, designers, etc., the Microsoft suite may clash with their usage of Mac and Adobe suites.
Jeremy Kramer | TrustRadius Reviewer

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Microsoft 365 Business
NetSuite
5.4
Pay calculation
Microsoft 365 Business
NetSuite
4.9
Benefit plan administration
Microsoft 365 Business
NetSuite
5.0
Direct deposit files
Microsoft 365 Business
NetSuite
5.1
Salary revision and increment management
Microsoft 365 Business
NetSuite
6.0
Reimbursement management
Microsoft 365 Business
NetSuite
6.1

Customization

Microsoft 365 Business
NetSuite
6.9
API for custom integration
Microsoft 365 Business
NetSuite
7.0
Plug-ins
Microsoft 365 Business
NetSuite
6.8

Security

Microsoft 365 Business
NetSuite
8.0
Single sign-on capability
Microsoft 365 Business
NetSuite
8.1
Role-based user permissions
Microsoft 365 Business
NetSuite
7.8

Reporting & Analytics

Microsoft 365 Business
NetSuite
6.7
Dashboards
Microsoft 365 Business
NetSuite
6.9
Standard reports
Microsoft 365 Business
NetSuite
6.6
Custom reports
Microsoft 365 Business
NetSuite
6.6

General Ledger and Configurable Accounting

Microsoft 365 Business
NetSuite
7.0
Accounts payable
Microsoft 365 Business
NetSuite
7.5
Accounts receivable
Microsoft 365 Business
NetSuite
7.6
Global Financial Support
Microsoft 365 Business
NetSuite
7.2
Primary and Secondary Ledgers
Microsoft 365 Business
NetSuite
8.0
Intercompany Accounting
Microsoft 365 Business
NetSuite
7.2
Localizations
Microsoft 365 Business
NetSuite
8.0
Journals and Reconciliations
Microsoft 365 Business
NetSuite
7.2
Enterprise Accounting
Microsoft 365 Business
NetSuite
7.9
Configurable Accounting
Microsoft 365 Business
NetSuite
7.9
Centralized Rules Framework
Microsoft 365 Business
NetSuite
6.4
Standardized Processes
Microsoft 365 Business
NetSuite
7.9

Inventory Management

Microsoft 365 Business
NetSuite
5.9
Inventory tracking
Microsoft 365 Business
NetSuite
6.5
Automatic reordering
Microsoft 365 Business
NetSuite
5.9
Location management
Microsoft 365 Business
NetSuite
6.1
Manufacturing module
Microsoft 365 Business
NetSuite
5.1

Order Management

Microsoft 365 Business
NetSuite
7.1
Pricing
Microsoft 365 Business
NetSuite
7.1
Order entry
Microsoft 365 Business
NetSuite
6.7
Credit card processing
Microsoft 365 Business
NetSuite
7.5
Cost of goods sold
Microsoft 365 Business
NetSuite
7.2
Order Orchestration
Microsoft 365 Business
NetSuite
7.3
End-to-end order visibility
Microsoft 365 Business
NetSuite
7.5
Order exception Resolution
Microsoft 365 Business
NetSuite
6.7

Subledger and Financial Process

Microsoft 365 Business
NetSuite
7.1
Automated Invoice Processing
Microsoft 365 Business
NetSuite
7.5
Shared Services Payments
Microsoft 365 Business
NetSuite
6.7
Billings Management
Microsoft 365 Business
NetSuite
7.1
Customer Receipt Applications
Microsoft 365 Business
NetSuite
7.2
Customer Collections
Microsoft 365 Business
NetSuite
7.6
Revenue Recognition
Microsoft 365 Business
NetSuite
7.9
Cash Management
Microsoft 365 Business
NetSuite
6.9
Asset Management
Microsoft 365 Business
NetSuite
6.0
Travel & Expense Management
Microsoft 365 Business
NetSuite
6.9
Budgetary Control & Encumbrance Accounting
Microsoft 365 Business
NetSuite
7.0
Period Close
Microsoft 365 Business
NetSuite
7.9
Transactions Tax
Microsoft 365 Business
NetSuite
7.2
Subledger Reconciliations
Microsoft 365 Business
NetSuite
7.1
3rd Party Accounting Systems
Microsoft 365 Business
NetSuite
5.9

Project Financial Management

Microsoft 365 Business
NetSuite
6.4
Budgeting and Forecasting
Microsoft 365 Business
NetSuite
5.8
Project Costing
Microsoft 365 Business
NetSuite
6.5
Cost Capture
Microsoft 365 Business
NetSuite
6.9
Capital Project Management
Microsoft 365 Business
NetSuite
6.7
Customer Invoicing
Microsoft 365 Business
NetSuite
7.0
Customer Contract Compliance
Microsoft 365 Business
NetSuite
7.6
Project Revenue Recognition
Microsoft 365 Business
NetSuite
6.4
Project Financial Performance Analysis
Microsoft 365 Business
NetSuite
6.6
Project Financials Dashboard
Microsoft 365 Business
NetSuite
6.2
Real-time Financial Reporting
Microsoft 365 Business
NetSuite
6.7
Embedded Business Intelligence
Microsoft 365 Business
NetSuite
5.1
Project Planning Collaboration
Microsoft 365 Business
NetSuite
5.2

Project Execution Management

Microsoft 365 Business
NetSuite
6.2
Project Planning and Scheduling
Microsoft 365 Business
NetSuite
5.6
Project Manager Dashboard
Microsoft 365 Business
NetSuite
5.3
Resource Manager Dashboard
Microsoft 365 Business
NetSuite
4.7
Task Insight for Project Managers
Microsoft 365 Business
NetSuite
6.2
Project Manager Mobile Functionality
Microsoft 365 Business
NetSuite
6.8
Team Member Task Collaboration
Microsoft 365 Business
NetSuite
6.1
Team Member Mobile Functionality
Microsoft 365 Business
NetSuite
6.8
Project Candidate Search
Microsoft 365 Business
NetSuite
6.5
Project Candidate Comparison and Analysis
Microsoft 365 Business
NetSuite
6.5
Defineable Resource Pools
Microsoft 365 Business
NetSuite
6.5
Defineable Resource Pools
Microsoft 365 Business
NetSuite
6.5
Talent Profiles
Microsoft 365 Business
NetSuite
6.0
Real-Time Project Reporting
Microsoft 365 Business
NetSuite
6.5
Absence Management
Microsoft 365 Business
NetSuite
7.0
Product Lifecycle Management
Microsoft 365 Business
NetSuite
7.0

Grants Management

Microsoft 365 Business
NetSuite
6.7
Award Lifecycle Management
Microsoft 365 Business
NetSuite
6.9
Spending Control
Microsoft 365 Business
NetSuite
6.9
Indirect Cost Management
Microsoft 365 Business
NetSuite
6.9
Billing
Microsoft 365 Business
NetSuite
5.9

Procurement

Microsoft 365 Business
NetSuite
6.7
Sourcing Team Collaboration
Microsoft 365 Business
NetSuite
7.5
Sourcing Analysis
Microsoft 365 Business
NetSuite
6.6
Bids Analyzed and Compared
Microsoft 365 Business
NetSuite
6.6
Catalog Shopping E-Commerce for Employees
Microsoft 365 Business
NetSuite
5.5
Contract Authoring
Microsoft 365 Business
NetSuite
6.2
Contract Compliance Management
Microsoft 365 Business
NetSuite
6.3
Contract History
Microsoft 365 Business
NetSuite
6.3
Contract Renewal Automation
Microsoft 365 Business
NetSuite
6.1
Contract Repository
Microsoft 365 Business
NetSuite
6.1
Contract Standardization and Enforcement
Microsoft 365 Business
NetSuite
6.0
Electronic Signatures
Microsoft 365 Business
NetSuite
6.6
Invoice Automated Matching
Microsoft 365 Business
NetSuite
6.6
Purchasing Risk and Compliance Management
Microsoft 365 Business
NetSuite
6.9
Requisitions-to-Purchase Orders Integrated
Microsoft 365 Business
NetSuite
7.4
Spend Compliance Management
Microsoft 365 Business
NetSuite
7.7
Supplier Assessment
Microsoft 365 Business
NetSuite
7.1
Supplier Communication and Collaboration
Microsoft 365 Business
NetSuite
7.3
Supplier Management
Microsoft 365 Business
NetSuite
7.8
Supplier Portal
Microsoft 365 Business
NetSuite
6.9

Risk Management

Microsoft 365 Business
NetSuite
6.7
Risk Repository
Microsoft 365 Business
NetSuite
7.0
Control Management
Microsoft 365 Business
NetSuite
6.5
Control Mapping
Microsoft 365 Business
NetSuite
6.5
Control Efficiency Assessments
Microsoft 365 Business
NetSuite
6.5
Automated Control Assessments
Microsoft 365 Business
NetSuite
6.5
Assessment Capture
Microsoft 365 Business
NetSuite
7.0
Issue Detection
Microsoft 365 Business
NetSuite
7.0
Automatic Notification
Microsoft 365 Business
NetSuite
7.0
Remediation and Certification
Microsoft 365 Business
NetSuite
6.5

Logistics

Microsoft 365 Business
NetSuite
4.6
Transportation Planning and Optimization
Microsoft 365 Business
NetSuite
4.8
Transportation Sourcing Management
Microsoft 365 Business
NetSuite
4.9
Transportation Process Integration
Microsoft 365 Business
NetSuite
5.6
Transportation Execution Management
Microsoft 365 Business
NetSuite
4.3
Freight Payment Automation
Microsoft 365 Business
NetSuite
4.3
Trade Management
Microsoft 365 Business
NetSuite
3.8
Trade Regulatory Compliance Management
Microsoft 365 Business
NetSuite
6.1
Customs Entry Management
Microsoft 365 Business
NetSuite
4.3
Customs Document Management
Microsoft 365 Business
NetSuite
3.5
Customs Document Collaboration
Microsoft 365 Business
NetSuite
3.1
Fulfillment Management
Microsoft 365 Business
NetSuite
4.4
Inventory Visibility
Microsoft 365 Business
NetSuite
5.4
Warehouse Workforce Management
Microsoft 365 Business
NetSuite
4.5

Manufacturing

Microsoft 365 Business
NetSuite
5.4
Production Process Design
Microsoft 365 Business
NetSuite
5.2
Supply Chain Business Flows
Microsoft 365 Business
NetSuite
4.5
Production Management
Microsoft 365 Business
NetSuite
4.5
Contracted Manufacturing Management
Microsoft 365 Business
NetSuite
4.2
Configuration Management
Microsoft 365 Business
NetSuite
7.9
Work Definition
Microsoft 365 Business
NetSuite
3.8
Work Execution
Microsoft 365 Business
NetSuite
4.6
Advanced Fulfillment
Microsoft 365 Business
NetSuite
7.4
Manufacturing Costs
Microsoft 365 Business
NetSuite
6.7

Supply Chain

Microsoft 365 Business
NetSuite
5.2
Forecasting
Microsoft 365 Business
NetSuite
4.9
Inventory Planning
Microsoft 365 Business
NetSuite
4.1
Multi-tier Supply Chain Planning
Microsoft 365 Business
NetSuite
6.7
Performance Monitoring
Microsoft 365 Business
NetSuite
4.9

Product Lifecycle Management

Microsoft 365 Business
NetSuite
4.8
Ideation Management
Microsoft 365 Business
NetSuite
4.7
Requirements Management
Microsoft 365 Business
NetSuite
7.1
Proposal Management
Microsoft 365 Business
NetSuite
3.8
Innovation Portfolio Management
Microsoft 365 Business
NetSuite
4.3
Product Master Data Management
Microsoft 365 Business
NetSuite
4.2
Vendor Portal
Microsoft 365 Business
NetSuite
5.1
Project Portfolio Management
Microsoft 365 Business
NetSuite
4.7

Pros

Microsoft 365 Business

  • Cloud Storage is a breeze with OneDrive.
  • Sharing and storage of documents is so easy with SharePoint.
  • Communication on projects and keeping information relevant is fantastic with Teams.
  • Sharing Outlook Calendars and staying on top of the tasks is brilliant.
  • User Interface and seamless transition from computer to mobile devices and groundbreaking.
Amulya Singh | TrustRadius Reviewer

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Cons

Microsoft 365 Business

  • Perhaps Office 365 biggest downside is its pricing and subscription-based model. In order to access any of Office 365 features, a monthly or yearly subscription must be purchased. If the said subscription is not removed, you lose all access to Office 365, including the desktop Office applications.
  • The various subscription tiers of Office 365 can be confusing, as only some tiers include the desktop Office application, while other tiers only include the web-based applications.
  • While the Office 365 admin console provides robust and granular controls, the sheer amount of options can be extremely overwhelming and difficult to unravel.
  • While I personally prefer the Office 365 interface and features, Google's G-Suite is a far less expensive and viable competitor to Office 365. G-Suite provides a very similar feature set, and even some additional tools (such as the ability to create forms and provide an intranet-like website for your organization).
  • While there is a very active community to help with any issues or questions about Office 365, Microsoft's direct support leaves a bit to be desired.
Aaron Pinsker | TrustRadius Reviewer

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Likelihood to Renew

Microsoft 365 Business

Microsoft 365 Business 10.0
Based on 2 answers
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
Andrew Buckle | TrustRadius Reviewer

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

Microsoft 365 Business

Microsoft 365 Business 8.7
Based on 43 answers
Because we have most of the business suite programs, if not all, installed on our laptops already, using these products are extremely easy. They work seamlessly in our workflow and it does not feel like having to open new programs each time. Everything works under one umbrella, and thus the overall usability is rated quite high in our organization
Carrie Huang | TrustRadius Reviewer

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Reliability and Availability

Microsoft 365 Business

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Performance

Microsoft 365 Business

Microsoft 365 Business 8.4
Based on 42 answers
At this moment it works perfectly and fast. No matter if is integrated to another software or system, it will always work with quality and reliability. Reports are done super fast, and for more complex reports its the same, Microsoft has done a great job performing the services and functionality of Office 365, there is no complaint in our company for that, we are totally satisfied with the performing of this suite.
Guillermo Cruz | TrustRadius Reviewer

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

Microsoft 365 Business

Microsoft 365 Business 7.9
Based on 8 answers
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
Jeremy Kramer | TrustRadius Reviewer

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

In-Person Training

Microsoft 365 Business

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Online Training

Microsoft 365 Business

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Implementation Rating

Microsoft 365 Business

Microsoft 365 Business 8.0
Based on 2 answers
The implementation went well and was very smooth. It did not require a lot of technical support.
David White | TrustRadius Reviewer

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

Microsoft 365 Business

Microsoft BI is another great tool but has a more specific purpose it serves. They can't really be compared against one another, but they do compliment each other as they both offer different things and different tools. Microsoft BI is used a bit, but probably not to its full capacity and potential.
Anonymous | TrustRadius Reviewer

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Scalability

Microsoft 365 Business

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Return on Investment

Microsoft 365 Business

  • Time savings are evident in an easy to use company wide email platform that allows you to schedule and book meetings.
  • There must be some savings available to purchasers who purchase the 365 Business package for all company computers as they scale up.
  • You can decide if you require a more custom and expensive solution if 365 isn't enough but it's a great starting point.
Anonymous | TrustRadius Reviewer

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Pricing Details

Microsoft 365 Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Microsoft 365 Business
8.5
NetSuite
6.3

Likelihood to Renew

Microsoft 365 Business
10.0
NetSuite
8.0

Usability

Microsoft 365 Business
8.7
NetSuite
9.0

Reliability and Availability

Microsoft 365 Business
NetSuite
9.4

Performance

Microsoft 365 Business
8.4
NetSuite
7.7

Support Rating

Microsoft 365 Business
7.9
NetSuite
1.0

In-Person Training

Microsoft 365 Business
NetSuite
7.3

Online Training

Microsoft 365 Business
NetSuite
8.0

Implementation Rating

Microsoft 365 Business
8.0
NetSuite
7.3

Scalability

Microsoft 365 Business
NetSuite
8.4

Add comparison