What users are saying about
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499 Ratings
16 Ratings

Microsoft 365 Business

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499 Ratings
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Score 8.5 out of 101
16 Ratings
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Score 7.5 out of 101

Likelihood to Recommend

Microsoft 365 Business

Anytime you have more than 10 people in your organization and they are scattered, MS365 Business can do wonders for the organization. Even if you will not use the myriad of apps they offer, the basic apps can help you keep organized and maintain a level of communication that is so very necessary for many organizations today. We have just started using "Forms" in ours, and it has solved so many feedback issues. Team members can now give feedbacks on questions with anonymity and confidence.
Amulya Singh profile photo

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
No photo available

Feature Rating Comparison

Reporting & Analytics

Microsoft 365 Business
OpenText MBPM
6.9
Dashboards
Microsoft 365 Business
OpenText MBPM
7.6
Standard reports
Microsoft 365 Business
OpenText MBPM
9.0
Custom reports
Microsoft 365 Business
OpenText MBPM
4.0

Process Engine

Microsoft 365 Business
OpenText MBPM
7.4
Process designer
Microsoft 365 Business
OpenText MBPM
8.4
Process simulation
Microsoft 365 Business
OpenText MBPM
7.4
Business rules engine
Microsoft 365 Business
OpenText MBPM
9.0
SOA support
Microsoft 365 Business
OpenText MBPM
6.0
Process player
Microsoft 365 Business
OpenText MBPM
7.0
Support for modeling languages
Microsoft 365 Business
OpenText MBPM
8.0
Form builder
Microsoft 365 Business
OpenText MBPM
6.6
Model execution
Microsoft 365 Business
OpenText MBPM
6.4

Collaboration

Microsoft 365 Business
OpenText MBPM
6.7
Social collaboration tools
Microsoft 365 Business
OpenText MBPM
6.7

Content Management Capabilties

Microsoft 365 Business
OpenText MBPM
6.0
Content management
Microsoft 365 Business
OpenText MBPM
6.0

Pros

Microsoft 365 Business

  • Office 365 includes web-based Office applications, desktop Office applications, OneDrive storage, and exchange-like e-mail access. As such it is a robust product providing an entire ecosystem to work on various Office files, access e-mail, and work remotely.
  • The Office 365 web applications are extremely well done and feature rich. The web apps make it easy to work on (and collaborate on) files remotely, even from a computer that isn't yours.
  • Office 365 domain-based e-mail is best in class providing Exchange-like services without the hassle of managing an Exchange server or going through a 3rd party domain host
  • Because Office 365 is a subscription-based service, all desktop, and web-based apps are always up-to-date.
  • The Office 365 admin console is extremely powerful and robust, providing a plethora of tools to manage your organization - from setting up and assigning users with various apps and permissions to granular security controls to block spam and e-mail spoofing to customizing Exchange-based e-mail options.
  • The included 1TB of OneDrive storage makes for syncing files across devices a breeze, and OneDrive integration with Office allows for easy collaboration on files.
Aaron Pinsker profile photo

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green profile photo

Cons

Microsoft 365 Business

  • Sometimes if the document is sent to another person, it can be tricky for them to edit.
  • There are many small icons within the toolbar that are supposed to help with editing and formatting your document but aren't explained. This could be confusing for first-time users.
  • Updates are too frequent.
No photo available

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack profile photo

Likelihood to Renew

Microsoft 365 Business

Microsoft 365 Business 10.0
Based on 1 answer
Microsoft 365 Business as been a great solution for us as it has improved our productivity and reduced our costs
David White profile photo

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
I am very happy with Metastorm and fully intend to use it for the next several years. The only concern for me regarding Metastorm is the indications that OpenText will discontinue the product in the future. I have not yet evaluated Cordys, and cannot comment on how it will perform as OpenText's heir apparent.
Eden Mack profile photo

Usability

Microsoft 365 Business

Microsoft 365 Business 8.7
Based on 43 answers
Easy to use because this software has been around for quite some time and the adoption among users like myself is high and the programs build on a foundation of other programs or iterations of the same programs i.e. Microsoft Word 99. The programs are basic but essential in that any business requires them.
No photo available

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput profile photo

Performance

Microsoft 365 Business

Microsoft 365 Business 8.4
Based on 43 answers
Pages load quickly, Word documents rarely ever crash, Outlook servers have never been down in my experience. Updates are non-intrusive and have never caused me to have to delay using a program. Programs rarely ever freeze to the point of requiring a forced shutdown and they are typically able to recover any progress if it does crash.
No photo available

OpenText MBPM

No score
No answers yet
No answers on this topic

Support

Microsoft 365 Business

Microsoft 365 Business 5.0
Based on 1 answer
We don't use support very often which is a good thing but when we do it's average.
David White profile photo

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput profile photo

Implementation

Microsoft 365 Business

Microsoft 365 Business 7.0
Based on 1 answer
The implementation went well and was very smooth. It did not require a lot of technical support.
David White profile photo

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Microsoft 365 Business

The only true alternative I know of would be Google Docs/Drive/etc. I have used Google products in the past and it just seems that Microsoft's are more refined and easier to use. I love the integrations within Windows and Office which make the products that much more powerful and useful.
David White profile photo

OpenText MBPM

Metastorm was used to meet specific client needs. Ease of use and navigation was one big factor
Harish Rajput profile photo

Return on Investment

Microsoft 365 Business

  • Helps save a lot of time from manually controlling data.
  • Helps understand threats so that they could be responded to more effectively.
  • Provides multiple, flexible plans tailored to different businesses.
Sudha Govindaraju profile photo

OpenText MBPM

  • Positive: Able to provide scalability from capabilities to processes and applications for each business domains that allowed decommission of legacy unused applications and to eliminate waste and overhead cost.
Harish Rajput profile photo

Pricing Details

Microsoft 365 Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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