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Top Rated
4399 Ratings

Microsoft 365

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Top Rated
4399 Ratings
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Score 8.8 out of 100
59 Ratings
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Score 7.6 out of 100

Attribute Ratings

  • Microsoft 365 is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

9.1

Microsoft 365

91%
238 Ratings
7.5

Symantec Advanced Threat Protection

75%
16 Ratings

Likelihood to Renew

9.5

Microsoft 365

95%
6 Ratings
7.0

Symantec Advanced Threat Protection

70%
2 Ratings

Usability

8.8

Microsoft 365

88%
6 Ratings
7.0

Symantec Advanced Threat Protection

70%
2 Ratings

Support Rating

8.4

Microsoft 365

84%
100 Ratings
8.0

Symantec Advanced Threat Protection

80%
3 Ratings

Implementation Rating

9.4

Microsoft 365

94%
2 Ratings
8.0

Symantec Advanced Threat Protection

80%
1 Rating

Likelihood to Recommend

Microsoft

When working with CSV data files, if you don't have a local software, it is a hassle to upload it to an online service. It takes too much time to upload it and to display it. If the file is too large, it cannot even be processed online. When you Excel on your local computer, everything becomes simple. The file is opened instantly. You can search and process the file as you want. The modifications are done instantly.
When you prepare a long document, it is much faster to work locally and the formatting is kept very well.
As the downside, it is not very well suited for collaboration. Some online competitors are much faster to use. Sharing, commenting and collaborative editing needs improvement.
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Broadcom

It is valuable software for when it comes to a large or medium organization, since it helps to protect the endpoints, but as the number of servers increases its value increases. However, it is important to keep in mind that when it comes to low end devices, its protection can affect their performance. This is because it is not a software with a very light agent.
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Pros

Microsoft

  • keeps me extremely organized. It is so easy to link calendars, emails, and documents.
  • keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
  • easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.
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Broadcom

  • USB Control. Only allow certain usb devices to be connected and allow on certain users to have the ability to us usb keys.
  • Easy of Administration, configuration and installation.
  • Support is excellent. When I've called in for help they go above and beyond to help you resolve you issue or answer your questions on a certain configuration.
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Cons

Microsoft

  • I wish it was a little simpler to integrate things from one Microsoft Feature into another one. Perhaps I just don't know the tricks for that yet...after all these years of using it.
  • I didn't like how it defaulted to saving the document automatically with changes, like Google Docs, but it seems that has now changed, and is better now.
  • Generally, I really like how the suite works as is.
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Broadcom

  • The interface can be a little wonky at times and can slow to a crawl when trying to do too much.
  • Having to manually (or use another tool such as Symantec Enterprise Manager) to upgrade the endpoints is not the best way to implement clients.
  • Pricing for purchase and upgrade is a little strange and takes more thinking than it should.
  • They were recently purchased by Broadcomm and the new regime has been making some changes that appear to be more for larger customers.
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Pricing Details

Microsoft 365

Starting Price

$5 Per User Per Month

Editions & Modules

Microsoft 365 editions and modules pricing
EditionModules
Individual$5.841
Business Basic$5.002
Business Standard$12.503
Business Premium$20.004
Business - Apps$8.255
Enterprise - E3$32.006
Enterprise - E5$57.007
Enterprise - F3$10.008

Footnotes

  1. *Per Month
  2. Per User Per Month
  3. Per User Per Month
  4. Per User Per Month
  5. Per User Per Month
  6. Per User Per Month
  7. Per User Per Month
  8. Per User Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

*When billed annually.

Symantec Advanced Threat Protection

Starting Price

Editions & Modules

Symantec Advanced Threat Protection editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Microsoft

    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
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    Broadcom

    Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking
    Read full review

    Usability

    Microsoft

    The interface of the different tools (this suite has MANY different tools) is usually simple to use and intuitive, and you can always re-arrange and add or remove the task you use most frequently from the menus and task bars.
    Each tool / product includes a lot of features that may require a more intensive learning, but usually Office 365 tools are simple to learn from scratch, adding more knowledge as you required more advanced features
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    Broadcom

    There is a small learning curve, but compared to other AV products it is fairly simple and easy to catch onto
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    Support Rating

    Microsoft

    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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    Broadcom

    Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.
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    Implementation Rating

    Microsoft

    Everything works and I use it all the time.
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    Broadcom

    No, besides to review documentation prior to beginning. That is what helped lead to a smooth implementation
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    Alternatives Considered

    Microsoft

    Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe Illustrator, Adobe InDesign, or any other version of the Adobe Creative Suite. Microsoft 365 is a mashup of numerous well-known programs. We haven't tried any other products because they have the same features or compatibility as our office products.
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    Broadcom

    Symantec Advanced Threat Protection is one of the best compared to other current vendors & competitors. Symantec Advanced Threat Protection has the most complete features such as content analysis, network detection & response, web filtering, email detection & response, content analysis, web isolation, & more. It had slow development at the beginning but the acceleration for the last few years was incredible.
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    Return on Investment

    Microsoft

    • I don't have any ROI info because I am a technical staff who does not see those numbers. I will say that we are constantly using Teams/Outlook especially with the pandemic and digital collaboration has been made possible with Microsoft 365. As the work culture changes, our firm really leaned into this suite to adapt and change with it.
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    Broadcom

    • We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
    • Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
    • Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.
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