Microsoft 365 (formerly Office 365) vs Symantec Advanced Threat Protection

• Managing user mailboxes and policies is very simple in the Microsoft 365 (formerly Office 365) environment.
• Accessibility from anywhere is extremely useful since all anyone needs is an internet connection.
• The account security features are easy to set up and they work very well. We have MFA turned on for everyone, and that gives a great peace of mind that accounts are that much more difficult to hack.

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• USB Control. Only allow certain usb devices to be connected and allow on certain users to have the ability to us usb keys.
• Easy of Administration, configuration and installation.
• Support is excellent. When I've called in for help they go above and beyond to help you resolve you issue or answer your questions on a certain configuration.

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• In Teams, it is currently not possible to change the channel's privacy from private to public. This is definitely a big challenge for us to work around.
• In Teams, the video settings such as background photo can only be changed while inside a meeting. This does not make much sense since you need to have a suitable video set up before entering a meeting.

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• The interface can be a little wonky at times and can slow to a crawl when trying to do too much.
• Having to manually (or use another tool such as Symantec Enterprise Manager) to upgrade the endpoints is not the best way to implement clients.
• Pricing for purchase and upgrade is a little strange and takes more thinking than it should.
• They were recently purchased by Broadcomm and the new regime has been making some changes that appear to be more for larger customers.

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• It has had a positive impact on reducing user frustration, where some individuals don't have the tech skills to use more advanced pieces of software - everyone can easily get the job done with the basic apps in Microsoft 365
• It had a positive impact on increasing employee efficiency so people can quickly finish small tasks like editing word documents much more easily than by uploading documents to Google Docs and editing them from there (i.e. fewer steps need to be taken since you don't have to upload docs to complete simple tasks)
• It had a negative impact on cost - we want to use just a single app on almost all machines, but had to buy the packaged licenses

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• We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
• Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
• Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.

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