Azure Active Directory vs The Okta Identity Cloud

• Conditional Access -- this is one of the biggest tools that any admin needs when it comes to securing when, where, and how users are accessing information. Especially if the information contains sensitive data types.
• Multi-factor Authentication -- we have all our employees configured for MFA. This is incredibly easy to configure with Azure, as well as defining when MFA should be used through Conditional Access.
• Audit Logs -- being able to track and identify a user's activity is pretty critical, especially when in incident response mode.

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• Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
• Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
• Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
• Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
• Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.

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• There are a lot of features, so it can get confusing to get to where you want to go
• Some areas do not offer as much granularity as desired
• Hard to find certain features that are synonymous with on-premises Active Directory

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• Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
• Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.

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• AAD has saved my organization a lot of time in user setups, restoring mailboxes or individual messages, auditing logins/logoffs or data changes and running reports.
• It added functionality we did not previously have, such as reporting on user behavior in their systems (what they work on and what applications are used).
• My IT Support Department has benefited greatly from adding AAD by being able to see software update needs for each workstation, managing startup items running in the system, checking versions of definitions and policies applied to each workstation and much more.

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• We have streamlined so many processes and reduced the time to complete many tasks for IT.
• We have automated many tasks to remove the issue with human error.
• We have opened up a ton of functionality with the application integrations that are available.
• The feature sets for Okta allow for more creative and diverse solutions to existing issues.
• User experience has benefited greatly from the Single Sign On experience.

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