Likelihood to Recommend Usually we had lots two platforms tasked with scanning exposures, anti-malware and provision for information and threat management. But with Microsoft Defender for Endpoint we have an all inclusive platform that even integrate with other Microsoft security apps such as Microsoft Defender for Cloud for enhanced threat insights and visibility.
Read full review I have experience with Watchguard Endpoint Security (EPDR) with small companies of five or more endpoints to large companies with hundreds of endpoints and find it well-suited for both types and everything in between. However, it is particularly good for companies with lean IT departments due to the awesomely automated and intelligent tools it provides for quick investigation and response. Also, its automated white list approval process for unknown executables is extremely fast thereby reducing and sometimes even eliminating delays that could impair employee performance.
Read full review Pros It provides a unified security experience when combined with other Microsoft products such as Microsoft Defender for 365 and Azure Defender. It has an excellent dashboard and centralized view that make it easy to see and control everything from one location. It's an EDR tool designed to help you understand incidents and alerts better. Real-time detection of attacks and prompt endpoint device responses. It effortlessly interacts with additional Microsoft security products. Read full review Centralized management makes monitoring simple. Deployment is quick, easy, and automatable. Zero Trust means exactly that - if a process is not KNOWN to be safe, it is blocked until evaluated. IT managers can block or grant authority to override the automatic protection in case of the immediate need to allow a process known to be safe. Read full review Cons Does not allow for remediation from the management console. The ticket system doesn't alert the person assigned to the ticket. You have to submit requests for whitelisting applications. Scanning exclusions are tricky to find. Adding devices, especially Apple devices, is very cumbersome. Read full review As with any application of this nature, it can block processes or other suspected security risks that are actually safe. While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications. Read full review Likelihood to Renew The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
Read full review Usability Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
Read full review Reliability and Availability The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
Read full review Performance The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
Read full review Support Rating The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Read full review I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
Read full review In-Person Training Trainer was excellent, knew this product in-depth.
Read full review Online Training Easy to access and review information
Read full review Implementation Rating The software goes manually on a PC only on the company network and then proceeds through that PC to install the software on all the other clients through the control panel where all the clients / servers on the network are detected with extreme speed and ease of execution, even for uninstallation and remote control over scans
Read full review Alternatives Considered in an overall protection sentinelone is providing better protection for us, but as it comes with subscription's limitation, we have to be really careful in managing the licenses, the MS Defender for endpoint is providing us a decent protection which we are not complaining about, why we chose them ? as mentioned, this is coming with our subscription
Read full review Very similar. I feel like Watchguard need to get a better foothold with people trusting the name in the endpoint space. It has pretty much everything S 1 does but it also provides so much more. Simple things like patch management and encryption are fantastic adding that deliver true security value
Read full review Scalability With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
Read full review Return on Investment By providing robust threat protection, Defender for Endpoint can prevent downtime caused by security issues. Employees can work without interruptions, leading to increased productivity. By significantly decreasing the frequency of security incidents like malware infections and data breaches, Microsoft Defender for Endpoint can protect your network. The cost of incident response, cleanup, and potential regulatory fines are reduced as a result of the decrease in events. The implementation and configuration of Microsoft Defender for Endpoint may require an initial investment in licensing, training, and deployment, which can temporarily affect ROI. The cost of licensing can be substantial, especially for larger organizations. This cost needs to be factored into the ROI calculation. Read full review [...] The ability to make website URL and category viewing restrictions resulted in higher productive personnel and reduced the risks of infection. For the IT department, the centralised management console with all the information and tasks prepared to deploy to the endpoints helps us work more efficiently and faster. The ROI has been really good along [the] years, with a safer environment our employees work better and without stress, that translates in productivity. Read full review ScreenShots Microsoft Defender for Endpoint Screenshots Watchguard Endpoint Security Screenshots