21 Ratings
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Score 7.8 out of 100
Top Rated
132 Ratings
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Score 7.9 out of 100

Highlights

Symantec Endpoint Security (SES), now from Broadcom, and Microsoft Defender Advanced Threat Protection (ATP) are endpoint security and antivirus solutions targeted at enterprise level customers. They are direct competitors. Both solutions are deployed at companies of all sizes, with greater frequency of usage at larger companies, as that is their focus. Given their enterprise focus, both products boast advanced features such as pro-active protection and EDR, and centralized endpoint security management that can be conducted from an administration console by a security or IT admin.

Features

Both Symantec Endpoint and Defender ATP show distinct advantages for different use cases.

Users favorite features of Microsoft’s endpoint security solution are that it is extremely lightweight and delicate on the system, and potentially “free.” That is, if you have Windows 10 Enterprise or Microsoft 365 Enterprise, then you have it already (individual licensing was made available in 2020, however). Beyond this, users enjoy the centralization and visibility of endpoint health it makes available. They particularly like the proactive monitoring it conducts with a very low footprint.

Users say Symantec Endpoint Security is easy to set up and maintain. Its core function of antivirus protection against known threats is said by some to be the most comprehensive option available, with frequently updated virus definitions. Besides the strength of its core function, users also praise its extended features, such as email scanning and protection against web based threats.

Limitations

There are also limitations to each  endpoint protection software.

For instance, users point out that Microsoft Defender ATP has a relatively low detection rate against competitors.Others say that Defender ATP also manages to produce more than a desirable rate of false positives. This can block legal and safe operations, particularly from third-party apps, while being oblivious to some of the more obscure threats at the same time.

The strongest criticism of Symantec Endpoint Security is that its scan takes a long time to complete. If it is scanning an endpoint that has relatively weak specs, then SES can be a resource hog, making it difficult to multitask with other activities on the machine while it is being scanned. Also, SES appears to present an unusually high rate of technical issues, such as causing driver malfunctions and conflicts with third-party software.

Pricing

Broadcom is updating Symantec Endpoint Security (SES). Editions that were available through VARs and Symantec partners and purchasable on an annual license have recently been discontinued, including Symantec Endpoint Protection (SEP) and Endpoint Protection Cloud (SEPC). Broadcom appears to be pivoting away from supporting midsize businesses. Symantec Endpoint Security Complete, and Endpoint Security Enterprise are still available, and pricing is between $15 to $19 to protect a single endpoint for a year. 

Users of Microsoft Defender ATP generally don’t buy it outright, but acquire it through a Microsoft 365 or Windows Enterprise license. Defender ATP is available standalone (since 2020) via resellers and Microsoft Gold Partners for about $5 per user for 5 machines, or $2.50 for educational institutions.

Likelihood to Recommend

Microsoft Defender ATP

It would be well suited in an environment where most all your endpoints are Windows-based computers, as Windows Defender is already built into the operating system, so there is no client to have to worry about installing. It also will make the management of endpoints easier on the server side, if most all machines are Windows-based.It might be less of ideal solution if a company/organization were looking for something more robust, or had a lot more features/configuration settings. It also might be less ideal for a company/organization that was looking for a product that didn't have a high detection rate of false positives
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Because it can be installed/updated via a group policy/patch management software, I think that Symantec Endpoint Protection is best suited for very large environments that need an added layer of protection from malicious attacks. It's probably not well suited for smaller environments that may be using older machines as it seems to take up a lot of resources to scan and run.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Microsoft Defender ATP
8.2
Symantec Endpoint Security
8.6
Anti-Exploit Technology
Microsoft Defender ATP
8.0
Symantec Endpoint Security
8.2
Endpoint Detection and Response (EDR)
Microsoft Defender ATP
8.3
Symantec Endpoint Security
8.9
Centralized Management
Microsoft Defender ATP
9.0
Symantec Endpoint Security
9.0
Hybrid Deployment Support
Microsoft Defender ATP
7.0
Symantec Endpoint Security
8.7
Infection Remediation
Microsoft Defender ATP
8.0
Symantec Endpoint Security
8.6
Vulnerability Management
Microsoft Defender ATP
8.7
Symantec Endpoint Security
8.6
Malware Detection
Microsoft Defender ATP
8.4
Symantec Endpoint Security
8.2

Pros

Microsoft Defender ATP

  • Low impact on computer performance.
  • Easy-to-use interface.
  • Several settings that help you customize the software.
Danilo Soares Peres | TrustRadius Reviewer

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Cons

Microsoft Defender ATP

  • Deployment: We've had some issues deploying, especially outside of the Windows environment.
  • Offboarding: There is currently no way to delete a computer. They disappear over time. We even renamed a computer, and it kept both the old and new name in there. Eventually, the older machines do go away, but there is no manual way to do this at the moment.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Likelihood to Renew

Microsoft Defender ATP

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Usability

Microsoft Defender ATP

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Microsoft Defender ATP

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Support Rating

Microsoft Defender ATP

Microsoft Defender ATP 8.0
Based on 4 answers
I gave it a 7 out of 10 as I feel that there is still a lot of room for improvement. I remember how back in the day the software was looked down upon because of it being an unreliable and inefficient antivirus. But, Microsoft has really put in the hard work and made it worthy for it to be comparable to all the other security services out there.
Tanish Pruthi | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 7.4
Based on 22 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

Implementation Rating

Microsoft Defender ATP

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Microsoft Defender ATP

MS ATP is lower on system resources and enables us to stretch out our endpoint hardware for an additional year. Also, MS ATP being an MS product fits in very nicely into MS remote management software and MS operating system. We have had little to no issues when hotfixes and roll updates are deployed, unlike 3rd party AV providers that we had experience with in the past.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Protection stacks up to the competition very nicely. It does have all the features of the competition except the licensing model is a lot cheaper than the other products. For our large scale environment, it allowed us to effectively manage a high volume of machines for a decent cost. It also receives timely updates and the company has a solid reputation for customer service and satisfaction.
Sam Figueroa | TrustRadius Reviewer

Return on Investment

Microsoft Defender ATP

  • A positive impact has been to increase productivity for IT staff, as it saves them time from having to install/configure clients on every endpoint.
  • Another positive impact has been on the user/client side, as it helps the user to increase their productivity with working on their computer, as the Windows Defender client uses little resources to run on the system, and has a tendecy to not slowdown systems
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

  • The objective of Symantec Endpoint Protection is to provide protection from viruses and Symantec has done just that.
  • It is definitely a positive ROI. Since implementation, we have had zero infected machines. Symantec is worth every dollar spent.
  • It is very hard to find an Antivirus software that can protect a machine while using very little resources and having very little impact on the end users. Symantec does all of these very good.
Ramesh Ramrattan | TrustRadius Reviewer

Pricing Details

Microsoft Defender ATP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Microsoft Defender ATP
8.2
Symantec Endpoint Security
8.5

Likelihood to Renew

Microsoft Defender ATP
Symantec Endpoint Security
9.1

Usability

Microsoft Defender ATP
Symantec Endpoint Security
9.0

Reliability and Availability

Microsoft Defender ATP
Symantec Endpoint Security
9.0

Support Rating

Microsoft Defender ATP
8.0
Symantec Endpoint Security
7.4

Implementation Rating

Microsoft Defender ATP
Symantec Endpoint Security
6.4

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