Likelihood to Recommend Usually we had lots two platforms tasked with scanning exposures, anti-malware and provision for information and threat management. But with Microsoft Defender for Endpoint we have an all inclusive platform that even integrate with other Microsoft security apps such as Microsoft Defender for Cloud for enhanced threat insights and visibility.
Read full review The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.
Read full review Pros It provides a unified security experience when combined with other Microsoft products such as Microsoft Defender for 365 and Azure Defender. It has an excellent dashboard and centralized view that make it easy to see and control everything from one location. It's an EDR tool designed to help you understand incidents and alerts better. Real-time detection of attacks and prompt endpoint device responses. It effortlessly interacts with additional Microsoft security products. Read full review Provides a great summarized view of all user end-points via a web-based portal Provides a simple but strong policy format for users and computers Fairly light agent installed on end-points Read full review Cons Does not allow for remediation from the management console. The ticket system doesn't alert the person assigned to the ticket. You have to submit requests for whitelisting applications. Scanning exclusions are tricky to find. Adding devices, especially Apple devices, is very cumbersome. Read full review Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged. Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains. Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task. We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc. Read full review Likelihood to Renew Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
Read full review Usability Once Cloud App Security is up and running there is no need to do anything additional. The program will begin protecting all the environment immediately and end results are proven. All notifications come to the administrator email to verify and mitigate a response and check the endpoint if necessary. Very easy to use.
Read full review Reliability and Availability Has always been available for us in 2+ years...100% uptime thus far
Read full review Performance On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me
Read full review Support Rating The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Read full review Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
Read full review Alternatives Considered in an overall protection sentinelone is providing better protection for us, but as it comes with subscription's limitation, we have to be really careful in managing the licenses, the MS Defender for endpoint is providing us a decent protection which we are not complaining about, why we chose them ? as mentioned, this is coming with our subscription
Read full review To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.
Read full review Return on Investment By providing robust threat protection, Defender for Endpoint can prevent downtime caused by security issues. Employees can work without interruptions, leading to increased productivity. By significantly decreasing the frequency of security incidents like malware infections and data breaches, Microsoft Defender for Endpoint can protect your network. The cost of incident response, cleanup, and potential regulatory fines are reduced as a result of the decrease in events. The implementation and configuration of Microsoft Defender for Endpoint may require an initial investment in licensing, training, and deployment, which can temporarily affect ROI. The cost of licensing can be substantial, especially for larger organizations. This cost needs to be factored into the ROI calculation. Read full review CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers. Read full review ScreenShots Microsoft Defender for Endpoint Screenshots