Microsoft Dynamics 365 Field Service (FieldOne) vs. Salesforce Field Service
Microsoft Dynamics 365 Field Service (FieldOne) vs. Salesforce Field Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft Dynamics 365 Field Service (FieldOne) | N/A | Microsoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM). | $20 per month per user | |
Salesforce Field Service | N/A | Field Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce. | $50 per month per user |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing. | — | ||||||||||||||
More Pricing Information |
Microsoft Dynamics 365 Field Service (FieldOne) | Salesforce Field Service | |
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Top Pros |
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Top Cons |
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Microsoft Dynamics 365 Field Service (FieldOne) | Salesforce Field Service | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Kickserv Score 9.3 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Jotform Score 8.7 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | ServiceNow Customer Service Management Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Dynamics 365 Field Service (FieldOne) | Salesforce Field Service | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.0 (5 ratings) |
Likelihood to Renew | - (0 ratings) | 8.5 (2 ratings) |
Support Rating | - (0 ratings) | 6.0 (1 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Microsoft Dynamics 365 Field Service (FieldOne) | Salesforce Field Service | |
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Likelihood to Recommend | Microsoft | Salesforce |
Pros | Microsoft | Salesforce |
Cons | Microsoft | Salesforce |
Likelihood to Renew | Microsoft No answers on this topic | Salesforce |
Support Rating | Microsoft No answers on this topic | Salesforce |
Online Training | Microsoft No answers on this topic | Salesforce |
Alternatives Considered | Microsoft No answers on this topic | Salesforce |
Return on Investment | Microsoft | Salesforce |
ScreenShots | Salesforce Field Service Screenshots |