Microsoft Dynamics AX, discontinued

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics AX, discontinued
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products to provide more flexibility to customers, allowing users to pay only for the functionality they need. Microsoft Dynamics AX will reach end of support in 2021, and end of extended support in 2023. Financial tracking and budgeting features are now found in the newly launchedN/A
Pricing
Microsoft Dynamics AX, discontinued
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics AX, discontinued
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Microsoft Dynamics AX, discontinued
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Considered Both Products
Microsoft Dynamics AX, discontinued
Chose Microsoft Dynamics AX, discontinued
Using this Microsoft platform is the similarity of the structure and appearance of the software and their integration and easy integration with each other, which makes the work easier for users and employees of the company.
Chose Microsoft Dynamics AX, discontinued
Dynamics AX is one of the most advanced ERPs out there. When your business needs grow, many other smaller ERPs struggle to cover them.
Chose Microsoft Dynamics AX, discontinued
Microsoft D365 FO stands out amongst the competitors with its strong backing on the Microsoft Azure cloud and the life cycle services is the best I’ve seen. There is a ways to go in making it low/no code and mobile is there but not great. Overall an ok product as ERP is a …
Chose Microsoft Dynamics AX, discontinued
Cost and local regional compliance were primary factors in chosing Microsoft Dynamics AX over SAP Access Control for our need. SAP AC would have provided easier integration into our primary ERP system SAP but there were some regional compliance with ASEAN countries as well as …
Chose Microsoft Dynamics AX, discontinued
I found a smaller cost in AX and higher flexibility in process definition and in features customization
Chose Microsoft Dynamics AX, discontinued
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
Chose Microsoft Dynamics AX, discontinued

Microsoft Dynamics AX is more user friendly compared to our old ERP system.

With the growth of the company, the old way to generate from the old ERP system is too slow and not competent enough.

We need to get the data as fast as possible.

Chose Microsoft Dynamics AX, discontinued
Not as user-friendly and takes more time to input invoices but gets slightly faster as you get used to their quirks.
Chose Microsoft Dynamics AX, discontinued
In all cases Dynamics proved to be a more affordable overall investment compared to Oracle and SAP as well as a less complicated implementation.
Chose Microsoft Dynamics AX, discontinued

SAP--there is no way to compare these as SAP is large and complicated as it is not a single integrated system - but many system underneath the GUI / Cover of SAP. No process flexibility that is so needed in our competitive world where global competition requires change at a …

Chose Microsoft Dynamics AX, discontinued
Oracle business suite 11i. DAX is simpler and easier to install and customize.
Chose Microsoft Dynamics AX, discontinued
Customization capabilities are far more beneficial than a rigid product like SAP.
Chose Microsoft Dynamics AX, discontinued
Oracle. Cost and mitigation of single platform risk, as we also use Oracle for Finance, Order Mgt, etc.
Top Pros
Top Cons
Features
Microsoft Dynamics AX, discontinued
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.8
8 Ratings
20% above category average
Pay calculation9.07 Ratings
Benefit plan administration9.05 Ratings
Direct deposit files8.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics AX, discontinued
7.0
13 Ratings
4% below category average
API for custom integration5.013 Ratings
Plug-ins8.912 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics AX, discontinued
6.0
14 Ratings
30% below category average
Single sign-on capability5.013 Ratings
Role-based user permissions7.014 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.3
14 Ratings
17% above category average
Dashboards9.012 Ratings
Standard reports7.014 Ratings
Custom reports9.014 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.2
15 Ratings
7% above category average
Accounts payable7.015 Ratings
Accounts receivable7.014 Ratings
Global Financial Support8.06 Ratings
Primary and Secondary Ledgers9.07 Ratings
Journals and Reconciliations7.010 Ratings
Configurable Accounting9.08 Ratings
Standardized Processes8.99 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.7
13 Ratings
10% above category average
Inventory tracking8.013 Ratings
Automatic reordering9.011 Ratings
Location management9.011 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics AX, discontinued
7.6
13 Ratings
2% below category average
Pricing8.012 Ratings
Order entry9.011 Ratings
Credit card processing3.09 Ratings
Cost of goods sold8.010 Ratings
Order Orchestration9.05 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.7
10 Ratings
16% above category average
Billing Management8.99 Ratings
Cash and Asset Management8.010 Ratings
Travel & Expense Management8.97 Ratings
Budgetary Control & Encumbrance Accounting8.97 Ratings
Period Close8.07 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.9
7 Ratings
16% above category average
Budgeting and Forecasting9.06 Ratings
Project Costing8.06 Ratings
Cost Capture8.05 Ratings
Capital Project Management9.05 Ratings
Customer Contract Compliance9.03 Ratings
Project Revenue Recognition8.95 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.8
5 Ratings
25% above category average
Project Planning and Scheduling8.95 Ratings
Task Insight for Project Managers9.04 Ratings
Project Mobile Functionality6.04 Ratings
Definable Resource Pools9.04 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.7
4 Ratings
14% above category average
Award Lifecycle Management9.04 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.7
7 Ratings
22% above category average
Bids Analyzed and Compared9.05 Ratings
Contract Authoring9.03 Ratings
Contract Repository9.04 Ratings
Requisitions-to-Purchase Orders Integrated8.05 Ratings
Supplier Management8.06 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.8
2 Ratings
30% above category average
Risk Repository9.02 Ratings
Control Management9.02 Ratings
Control Efficiency Assessments9.02 Ratings
Issue Detection9.02 Ratings
Remediation and Certification9.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics AX, discontinued
8.5
6 Ratings
21% above category average
Transportation Planning and Optimization8.06 Ratings
Transportation Execution Management8.05 Ratings
Trade and Customs Management8.95 Ratings
Fulfillment Management8.04 Ratings
Warehouse Workforce Management10.05 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics AX, discontinued
7.7
6 Ratings
2% above category average
Production Process Design9.05 Ratings
Production Management8.05 Ratings
Configuration Management7.04 Ratings
Work Execution8.05 Ratings
Manufacturing Costs9.05 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics AX, discontinued
9.2
6 Ratings
24% above category average
Forecasting9.95 Ratings
Inventory Planning9.05 Ratings
Performance Monitoring9.04 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics AX, discontinued
9.0
3 Ratings
21% above category average
Proposal Management9.02 Ratings
Product Master Data Management9.03 Ratings
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Microsoft Dynamics AX, discontinued
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User Ratings
Microsoft Dynamics AX, discontinued
Likelihood to Recommend
8.0
(19 ratings)
Likelihood to Renew
8.0
(4 ratings)
Usability
8.0
(3 ratings)
Availability
7.0
(1 ratings)
Performance
7.0
(1 ratings)
Support Rating
8.0
(3 ratings)
In-Person Training
9.0
(1 ratings)
Online Training
8.0
(1 ratings)
Implementation Rating
7.3
(2 ratings)
User Testimonials
Microsoft Dynamics AX, discontinued
Likelihood to Recommend
Microsoft
It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
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Pros
Microsoft
  • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
  • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
  • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
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Cons
Microsoft
  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
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Likelihood to Renew
Microsoft
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
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Usability
Microsoft
Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
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Reliability and Availability
Microsoft
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
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Performance
Microsoft
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Read full review
Support Rating
Microsoft
We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
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In-Person Training
Microsoft
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
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Online Training
Microsoft
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
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Implementation Rating
Microsoft
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
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Alternatives Considered
Microsoft
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
Read full review
Return on Investment
Microsoft
  • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
  • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
  • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
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