Likelihood to Recommend It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
Read full review For retail, logistics and manufacturing industry business cases, I think SAP Supply Chain Management is very well suited. GATP backorder processing, forecasting, scheduling, product availability check, rule based ATP checks are specific scenarios in which it is well suited.
Read full review Pros Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements. Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application. Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site. Read full review Availability of different statistical forecasting methods covering different patterns i.e. Trend, Cyclical, Seasonal and Irregularity. Different modules to cater to different business requirement ranging from long-term need (Demand Planning), Medium Term (Supply Planning), Short Term (Production Planning and Detailed Scheduling). Easy integration with core ERP for transfer of master and transaction data. Planning specific functions can be executed in SAP APO while execution can still be carried out in core ERP suite. Read full review Cons MRP can be slow to adapt to changes in actual production or supply chain transactions. Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process. Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best. Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically. Jay Omdahl President and Principle Managing Consultant
Read full review When moving from non-SAP to SAP solution for Supply Chain Management-APO, it may take some time for business users to get use to, as solution provided in user interface sometime seems complex. For track and trace solution within SAP Supply Chain Management has scarcity of good resources especially when you want to track custom objects with complex use cases. Read full review Likelihood to Renew Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
Read full review Usability Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
Read full review Reliability and Availability Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Read full review Performance Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Read full review Support Rating We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
Read full review In-Person Training It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
Read full review Online Training Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
Read full review Implementation Rating Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
Read full review Alternatives Considered I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
Read full review SAP provides an extensive product suite with its SCM and has functionalities to cater to different industries. Supply chain planning is divided into several steps, some of which are executed by components in SAP ECC and others by components in SAP SCM. It is possible and advisable to integrate these two systems and to use them together for planning. System integration takes place using the Core Interface (CIF). Even though As/400 remains a critical part of the computing infrastructure for many of the global organizations, ease of scalability, integration with cloud, advanced planning and analytics functionality and availability of strong talents make SAP SCM a better choice.
Read full review Return on Investment With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000. API integrations have saved manual entry and reduced having to hire 2-3 people to manage data. Several administrators and developers are required for this which costs about 200-300 thousand in employee costs. Read full review SAP Supply Chain Management provided suitable solution for promotion planning, forecasting, life cycle planning, VMI replenishment etc. Business team started seeing benefits of those in no time. For collaborative planning, business team had few dis-satisfactory points when compared with previous non-SAP solution. Read full review ScreenShots