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Top Rated
754 Ratings

Microsoft Dynamics 365

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Top Rated
754 Ratings
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Score 7.7 out of 100
96 Ratings
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Score 7.5 out of 100

Feature Set Ratings

    Sales Force Automation

    8.6

    Microsoft Dynamics 365

    86%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 9/9 features

    Customer data management / contact management

    8.2
    82%
    70 Ratings
    N/A
    0 Ratings

    Workflow management

    8.0
    80%
    68 Ratings
    N/A
    0 Ratings

    Territory management

    8.3
    83%
    52 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    64 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.4
    94%
    67 Ratings
    N/A
    0 Ratings

    Contract management

    8.4
    84%
    53 Ratings
    N/A
    0 Ratings

    Quote & order management

    8.9
    89%
    49 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.6
    86%
    61 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.8

    Microsoft Dynamics 365

    78%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 3/3 features

    Case management

    7.9
    79%
    52 Ratings
    N/A
    0 Ratings

    Call center management

    8.2
    82%
    45 Ratings
    N/A
    0 Ratings

    Help desk management

    7.3
    73%
    50 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.2

    Microsoft Dynamics 365

    82%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 2/2 features

    Lead management

    8.9
    89%
    62 Ratings
    N/A
    0 Ratings

    Email marketing

    7.5
    75%
    63 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.4

    Microsoft Dynamics 365

    84%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 3/3 features

    Task management

    8.4
    84%
    60 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.5
    85%
    45 Ratings
    N/A
    0 Ratings

    Reporting

    8.3
    83%
    54 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.6

    Microsoft Dynamics 365

    86%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 3/3 features

    Forecasting

    9.0
    90%
    56 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.1
    81%
    62 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.8
    88%
    65 Ratings
    N/A
    0 Ratings

    Customization

    8.0

    Microsoft Dynamics 365

    80%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 4/4 features

    Custom fields

    8.3
    83%
    67 Ratings
    N/A
    0 Ratings

    Custom objects

    8.0
    80%
    62 Ratings
    N/A
    0 Ratings

    Scripting environment

    7.9
    79%
    49 Ratings
    N/A
    0 Ratings

    API for custom integration

    7.9
    79%
    53 Ratings
    N/A
    0 Ratings

    Security

    8.5

    Microsoft Dynamics 365

    85%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 2/2 features

    Single sign-on capability

    8.7
    87%
    57 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.3
    83%
    58 Ratings
    N/A
    0 Ratings

    Social CRM

    8.2

    Microsoft Dynamics 365

    82%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 2/2 features

    Social data

    8.2
    82%
    37 Ratings
    N/A
    0 Ratings

    Social engagement

    8.1
    81%
    38 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.4

    Microsoft Dynamics 365

    84%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 2/2 features

    Marketing automation

    8.5
    85%
    57 Ratings
    N/A
    0 Ratings

    Compensation management

    8.3
    83%
    30 Ratings
    N/A
    0 Ratings

    Platform

    8.2

    Microsoft Dynamics 365

    82%

    Saba TalentSpace (formerly Halogen)

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 1/1 features

    Mobile access

    8.2
    82%
    49 Ratings
    N/A
    0 Ratings

    Onboarding

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    7.8

    Saba TalentSpace (formerly Halogen)

    78%
    Saba TalentSpace (formerly Halogen) ranks higher in 3/3 features

    New hire portal

    N/A
    0 Ratings
    7.7
    77%
    6 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    7.6
    76%
    8 Ratings

    Compliance tracking and reporting

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Performance and Goals

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    5.2

    Saba TalentSpace (formerly Halogen)

    52%
    Saba TalentSpace (formerly Halogen) ranks higher in 5/5 features

    Corporate goal setting

    N/A
    0 Ratings
    3.5
    35%
    28 Ratings

    Subordinate goal setting

    N/A
    0 Ratings
    3.6
    36%
    28 Ratings

    Individual goal setting

    N/A
    0 Ratings
    7.2
    72%
    32 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    4.9
    49%
    29 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.5
    65%
    32 Ratings

    Performance Management

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    6.1

    Saba TalentSpace (formerly Halogen)

    61%
    Saba TalentSpace (formerly Halogen) ranks higher in 10/10 features

    Performance plans

    N/A
    0 Ratings
    4.7
    47%
    28 Ratings

    Plan weighting

    N/A
    0 Ratings
    8.7
    87%
    5 Ratings

    Manager note taking

    N/A
    0 Ratings
    6.0
    60%
    12 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    3.6
    36%
    25 Ratings

    Review status tracking

    N/A
    0 Ratings
    5.5
    55%
    30 Ratings

    Rater nomination workflow

    N/A
    0 Ratings
    7.8
    78%
    5 Ratings

    Review reminders

    N/A
    0 Ratings
    6.4
    64%
    32 Ratings

    Workflow restrictions

    N/A
    0 Ratings
    8.1
    81%
    5 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.0
    70%
    24 Ratings

    Reporting

    N/A
    0 Ratings
    3.1
    31%
    30 Ratings

    Succession Planning

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    7.8

    Saba TalentSpace (formerly Halogen)

    78%
    Saba TalentSpace (formerly Halogen) ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    7.6
    76%
    3 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.6
    76%
    3 Ratings

    Candidate search

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Candidate development

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Attribute Ratings

    • Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
    • Saba TalentSpace (formerly Halogen) is rated higher in 3 areas: Likelihood to Renew, Usability, Online Training

    Likelihood to Recommend

    7.9

    Microsoft Dynamics 365

    79%
    90 Ratings
    4.4

    Saba TalentSpace (formerly Halogen)

    44%
    58 Ratings

    Likelihood to Renew

    7.9

    Microsoft Dynamics 365

    79%
    19 Ratings
    8.0

    Saba TalentSpace (formerly Halogen)

    80%
    11 Ratings

    Usability

    8.0

    Microsoft Dynamics 365

    80%
    20 Ratings
    9.1

    Saba TalentSpace (formerly Halogen)

    91%
    4 Ratings

    Support Rating

    8.3

    Microsoft Dynamics 365

    83%
    14 Ratings
    4.8

    Saba TalentSpace (formerly Halogen)

    48%
    20 Ratings

    Online Training

    7.5

    Microsoft Dynamics 365

    75%
    2 Ratings
    10.0

    Saba TalentSpace (formerly Halogen)

    100%
    1 Rating

    Implementation Rating

    9.5

    Microsoft Dynamics 365

    95%
    8 Ratings
    8.1

    Saba TalentSpace (formerly Halogen)

    81%
    6 Ratings

    Contract Terms and Pricing Model

    5.7

    Microsoft Dynamics 365

    57%
    4 Ratings

    Saba TalentSpace (formerly Halogen)

    N/A
    0 Ratings

    Professional Services

    7.5

    Microsoft Dynamics 365

    75%
    2 Ratings

    Saba TalentSpace (formerly Halogen)

    N/A
    0 Ratings

    Likelihood to Recommend

    Microsoft Dynamics 365

    All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
    Patrick Stephens | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    I think it's a good platform for tracking and monitoring goals, feedback, and development. We don't use the 1:1 meeting feature, however, I can see how that would be valuable for many organizations. I do like that it is very customizable, however, that also presents problems in that sometimes forms and/or processes can be a bit challenging to create easily and quickly.
    Eric Bryant, PHR | TrustRadius Reviewer

    Pros

    Microsoft Dynamics 365

    • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
    • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
    • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
    • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
    • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
    Anonymous | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    • 1:1 agendas are easy to create, add comments to and prompt excellent conversation flow on the topics that truly matter to the manager and the employee.
    • The system can be easily customized to reflect your company's language and culture. We did this in several areas of the platform (goals, development, learning), and it made a world of difference in the understanding and adaptation of our users. One example is that in each learning module, we added 3 questions in the course description so that managers would be automatically prompted to ask to follow up / learning transfer questions when their employees enroll and take a learning course.
    • Halogen support is outstanding. Any question I have had has been answered upon the first contact or within 24 hours.
    Bonnie Van Epps | TrustRadius Reviewer

    Cons

    Microsoft Dynamics 365

    • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
    • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
    • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
    • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
    • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
    • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
    • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
    Justin Pink | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    • My organization does not use all of the functions/modules that Halogen offers, but I find that those modules still appear on the Halogen main page. I think a great area for improvement is to hide these functions so as not to confuse employees.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Microsoft Dynamics 365

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $44 per month

    Saba TalentSpace (formerly Halogen)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Likelihood to Renew

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.9
    Based on 19 answers
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place.We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade.We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Chris Jensen | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    Saba TalentSpace (formerly Halogen) 8.0
    Based on 11 answers
    Implementing a new system and process company wide is never an easy task. We moved so quickly in such a short period of time that we were able to learn quickly but also have the opportunity to improve the Halogen experience. We will more than likely will renew our use of Halogen as we already are seeing a small impact which hopefully in the long run will lead to a greater impact
    Anonymous | TrustRadius Reviewer

    Usability

    Microsoft Dynamics 365

    Microsoft Dynamics 365 8.0
    Based on 20 answers
    My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
    Mohd Nazish | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    Saba TalentSpace (formerly Halogen) 9.1
    Based on 4 answers
    Halogen is very intuitive and provides very clean work-space ... lots of white space and modern layouts. There is more than one way to accomplish your action, too!
    Karen Blalock | TrustRadius Reviewer

    Support Rating

    Microsoft Dynamics 365

    Microsoft Dynamics 365 8.3
    Based on 14 answers
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Todd Jankowski | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    Saba TalentSpace (formerly Halogen) 4.8
    Based on 20 answers
    We only purchased the appraisal module and without the other modules offered, you are really limited in what you can do and the process becomes much more involved with needing to maintain information across multiple platforms. We found that they charge for everything and call it "consulting." We poured so much money and time into a system that was just overkill for what we really needed.
    Anonymous | TrustRadius Reviewer

    Online Training

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.5
    Based on 2 answers
    No answer on this topic is available.

    Saba TalentSpace (formerly Halogen)

    Saba TalentSpace (formerly Halogen) 10.0
    Based on 1 answer
    It is very easy to use and I can do my own programming instead of paying a technician and waiting sometimes days for them to program the changes.
    Ron Ketelsen | TrustRadius Reviewer

    Implementation Rating

    Microsoft Dynamics 365

    Microsoft Dynamics 365 9.5
    Based on 8 answers
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Sara Tsoodle | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    Saba TalentSpace (formerly Halogen) 8.1
    Based on 6 answers
    Get to know your CAM - Customer Account Manager! They are a lifesaver! (Thanks Jorie Basque!)
    Karen Blalock | TrustRadius Reviewer

    Alternatives Considered

    Microsoft Dynamics 365

    Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
    Alexander Cooper | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    I have used other systems in the past and I like that Halogen provides everything in one space. I would like to see a more developed way to report training, not in the LMS, but I think that for the most part that Halogen is a robust system that is superior to its competition.
    L Bednar, Learning and Development Guru | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Microsoft Dynamics 365

    Microsoft Dynamics 365 5.7
    Based on 4 answers
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Mst Rahima Khatun | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    No score
    No answers yet
    No answers on this topic

    Professional Services

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.5
    Based on 2 answers
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Mst Rahima Khatun | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Microsoft Dynamics 365

    • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
    • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
    Anonymous | TrustRadius Reviewer

    Saba TalentSpace (formerly Halogen)

    • We are able to get our reviews done in a quicker amount of time. Instead of 4-8 weeks we were able to get it done under a month.
    • Halogen has gotten better at given us a heads up when the system will be down. Most patches are done overnight so we can at least verify it was done, but their success rate of a patch not breaking something is not at 99%. So we do lose productivity when the system is down.
    • The tool is easier to do so there are fewer questions from users outside the core team.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Microsoft Dynamics 365

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