Likelihood to Recommend It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
Read full review VAI (Vormittag Associates, Inc.)
This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc
Read full review Pros Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements. Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application. Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site. Read full review VAI (Vormittag Associates, Inc.)
Customization for various businesses. One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping. The platform is easy to use. Whether it is used by a customer service member, designer, or developer. Read full review Cons MRP can be slow to adapt to changes in actual production or supply chain transactions. Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process. Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best. Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically. Jay Omdahl President and Principle Managing Consultant
Read full review VAI (Vormittag Associates, Inc.)
There will most likely be customizations made for a particular niche site to integrate with their system. Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed. Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP. Read full review Likelihood to Renew Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
Read full review VAI (Vormittag Associates, Inc.)
S2K is easy to use, has room for growth, and serves the company's needs as a whole
Read full review Usability Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
Read full review VAI (Vormittag Associates, Inc.)
The platform is easy to use, customize, and fit an organization's needs.
Read full review Reliability and Availability Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Read full review VAI (Vormittag Associates, Inc.)
Performance Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Read full review VAI (Vormittag Associates, Inc.)
Support Rating We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
Read full review VAI (Vormittag Associates, Inc.)
Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
Read full review In-Person Training It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
Read full review VAI (Vormittag Associates, Inc.)
Online Training Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
Read full review VAI (Vormittag Associates, Inc.)
Implementation Rating Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
Read full review VAI (Vormittag Associates, Inc.)
If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
Read full review Alternatives Considered I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
Read full review VAI (Vormittag Associates, Inc.)
S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
Read full review Return on Investment With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000. API integrations have saved manual entry and reduced having to hire 2-3 people to manage data. Several administrators and developers are required for this which costs about 200-300 thousand in employee costs. Read full review VAI (Vormittag Associates, Inc.)
Reduced shipping time - shipments are now heading to customers 2 days sooner than before. Ability to search by attributes. In stock status - real time inventory tracking tells customers if a product is available without the wait. Order tracking - the ability to track every shipment associated with their order. Read full review ScreenShots