Microsoft Dynamics GP vs. NetSuite ERP vs. Numeric

Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.

Incentivized

It is suited well for its scalability and offerings of options as you need them. Auditing Where lesser ERPs require multiple 3rd party connections to get certain functionality, NetSuite ERP offers it as part of the core already or as an advanced feature you can opt into. It is still a part of the NetSuite environment and managed by NetSuite.

Incentivized

Numeric helps connect our finance and accounting teams like never before. It works for me individually and in a team capacity. Whether tracking my own tasks or checking the progress of other collaborative tasks Numeric has been perfect. The flux analysis has also made it incredibly easy to drill down into details of where our books have changed month over month. As such, I can ask more concise questions of our accounting team.

• Great Plains started as back office/accounting, and that is still it's strong suit.
• SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
• Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
• Strong partner network, including the GP User Group (GPUG)

Incentivized

• Tracks fixed assets and debt activity for month end rollforwards.
• Creates a solid audit trail and supporting documentation path for anyone to follow, internally or externally (auditor).
• Maintains reporting structure and workflow processes for better implementation as training or process improvement/overhaul.

Incentivized

• Makes the organization of tasks super easy to monitor both others and myself
• Flux analysis helps prepare our variance to see where accounts may have had changes we want to highlight
• Is extremely user friendly to update lists and documentation

• With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
• I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.

Incentivized

• I have found it to be a bit slow sometimes when saving.
• I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
• This is too hard, bc Netsuite works really well.

• There are no areas to improve that I can think of. The team is always responsive and really open to my feedback and ideas which I love.

Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.

Incentivized

NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.

Incentivized

Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.

Incentivized

NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.

Incentivized

It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime

Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.

Incentivized

The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.

Incentivized

I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.

Incentivized

I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot

Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.

Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.

Incentivized

I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.

Incentivized

I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.

Incentivized

Advanced features that Netsuite had. Easy integration with other financial and CRM systems. Implementation and governance can be easy handled. Easy to maintain and support. Handles very high volume of data. More new features are in pipeline. As it is used across many company and around the globe, it has good community, so no resource constraint.

Incentivized

In the past, I have used FloQast and the UI was not as appealing as Numeric; nor was it nearly as intuitive. I think Numeric is better overall and works well for our team.

The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution

Incentivized

We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.

• Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
• Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
• Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!

Incentivized

• NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
• The software has helped us with budgeting, forecasting, and real-time financial reporting.
• Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.

• It has allowed us to stay smaller as a team as we can organize and check our work more efficiently
• A huge positive impact on letting stakeholders know where we are in the close process