What users are saying about
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.9 out of 100
Based on 58 reviews and ratings
Top Rated
319 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 319 reviews and ratings
Likelihood to Recommend
Microsoft Dynamics SL
For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
Accounts Payable Manager
e+CancerCareHospital & Health Care, 201-500 employees
SAP ERP
SAP is an extremely integrated system. Not all companies are ready for this. Many are so used to having systems that require a lot of batch processing, giving kind of an extra cushion to allow for errors or mistakes. SAP is a live system, meaning that when you commit or transact something, it triggers the integration among all modules that touch whatever the transaction is for. An example is allowing SAP to generate purchasing documents based on the scheduled demand for production. Say someone puts in a work order and by mistake, fat fingers an extra zero on the desired quantity. This may cause SAP to purchase WAY more raw materials than you need. This is a great feature, but it can also come back to hurt you if not controlled properly.
IT Manager
PrecixAutomotive, 201-500 employees
Feature Rating Comparison
Payroll Management
Microsoft Dynamics SL
8.5
SAP ERP
7.9
Pay calculation
Microsoft Dynamics SL
9.6
SAP ERP
5.0
Direct deposit files
Microsoft Dynamics SL
9.0
SAP ERP
8.7
Reimbursement management
Microsoft Dynamics SL
7.0
SAP ERP
8.8
Benefit plan administration
Microsoft Dynamics SL
—
SAP ERP
8.5
Salary revision and increment management
Microsoft Dynamics SL
—
SAP ERP
8.6
Customization
Microsoft Dynamics SL
6.0
SAP ERP
7.3
API for custom integration
Microsoft Dynamics SL
6.0
SAP ERP
7.3
Plug-ins
Microsoft Dynamics SL
6.0
SAP ERP
7.3
Security
Microsoft Dynamics SL
7.2
SAP ERP
9.0
Single sign-on capability
Microsoft Dynamics SL
7.2
SAP ERP
8.8
Role-based user permissions
Microsoft Dynamics SL
7.1
SAP ERP
9.2
Reporting & Analytics
Microsoft Dynamics SL
6.5
SAP ERP
7.0
Dashboards
Microsoft Dynamics SL
6.9
SAP ERP
6.5
Standard reports
Microsoft Dynamics SL
6.9
SAP ERP
7.4
Custom reports
Microsoft Dynamics SL
5.9
SAP ERP
7.1
General Ledger and Configurable Accounting
Microsoft Dynamics SL
7.3
SAP ERP
8.4
Accounts payable
Microsoft Dynamics SL
7.4
SAP ERP
8.7
Accounts receivable
Microsoft Dynamics SL
6.0
SAP ERP
8.3
Global Financial Support
Microsoft Dynamics SL
6.0
SAP ERP
—
Primary and Secondary Ledgers
Microsoft Dynamics SL
6.5
SAP ERP
—
Intercompany Accounting
Microsoft Dynamics SL
6.1
SAP ERP
—
Localizations
Microsoft Dynamics SL
2.1
SAP ERP
—
Journals and Reconciliations
Microsoft Dynamics SL
7.3
SAP ERP
—
Enterprise Accounting
Microsoft Dynamics SL
7.0
SAP ERP
—
Configurable Accounting
Microsoft Dynamics SL
7.0
SAP ERP
—
Centralized Rules Framework
Microsoft Dynamics SL
8.0
SAP ERP
—
Standardized Processes
Microsoft Dynamics SL
7.1
SAP ERP
—
Inventory Management
Microsoft Dynamics SL
4.3
SAP ERP
8.6
Inventory tracking
Microsoft Dynamics SL
6.0
SAP ERP
9.1
Location management
Microsoft Dynamics SL
1.0
SAP ERP
8.4
Manufacturing module
Microsoft Dynamics SL
6.0
SAP ERP
8.8
Automatic reordering
Microsoft Dynamics SL
—
SAP ERP
7.9
Order Management
Microsoft Dynamics SL
6.7
SAP ERP
7.7
Pricing
Microsoft Dynamics SL
6.0
SAP ERP
8.2
Order entry
Microsoft Dynamics SL
6.0
SAP ERP
8.2
Credit card processing
Microsoft Dynamics SL
7.0
SAP ERP
6.4
Cost of goods sold
Microsoft Dynamics SL
7.0
SAP ERP
8.0
End-to-end order visibility
Microsoft Dynamics SL
8.0
SAP ERP
—
Order exception Resolution
Microsoft Dynamics SL
6.0
SAP ERP
—
Subledger and Financial Process
Microsoft Dynamics SL
5.7
SAP ERP
—
Automated Invoice Processing
Microsoft Dynamics SL
2.1
SAP ERP
—
Shared Services Payments
Microsoft Dynamics SL
6.0
SAP ERP
—
Billings Management
Microsoft Dynamics SL
6.0
SAP ERP
—
Customer Receipt Applications
Microsoft Dynamics SL
5.0
SAP ERP
—
Customer Collections
Microsoft Dynamics SL
6.0
SAP ERP
—
Revenue Recognition
Microsoft Dynamics SL
3.1
SAP ERP
—
Cash Management
Microsoft Dynamics SL
7.1
SAP ERP
—
Asset Management
Microsoft Dynamics SL
6.3
SAP ERP
—
Travel & Expense Management
Microsoft Dynamics SL
5.0
SAP ERP
—
Budgetary Control & Encumbrance Accounting
Microsoft Dynamics SL
6.1
SAP ERP
—
Period Close
Microsoft Dynamics SL
7.2
SAP ERP
—
Transactions Tax
Microsoft Dynamics SL
7.0
SAP ERP
—
Subledger Reconciliations
Microsoft Dynamics SL
6.1
SAP ERP
—
3rd Party Accounting Systems
Microsoft Dynamics SL
7.0
SAP ERP
—
Project Financial Management
Microsoft Dynamics SL
4.7
SAP ERP
—
Budgeting and Forecasting
Microsoft Dynamics SL
7.1
SAP ERP
—
Project Costing
Microsoft Dynamics SL
6.1
SAP ERP
—
Cost Capture
Microsoft Dynamics SL
2.1
SAP ERP
—
Capital Project Management
Microsoft Dynamics SL
8.0
SAP ERP
—
Customer Invoicing
Microsoft Dynamics SL
5.0
SAP ERP
—
Project Revenue Recognition
Microsoft Dynamics SL
2.0
SAP ERP
—
Project Financial Performance Analysis
Microsoft Dynamics SL
3.1
SAP ERP
—
Project Financials Dashboard
Microsoft Dynamics SL
2.0
SAP ERP
—
Real-time Financial Reporting
Microsoft Dynamics SL
6.7
SAP ERP
—
Grants Management
Microsoft Dynamics SL
6.3
SAP ERP
—
Award Lifecycle Management
Microsoft Dynamics SL
6.0
SAP ERP
—
Spending Control
Microsoft Dynamics SL
6.0
SAP ERP
—
Billing
Microsoft Dynamics SL
7.0
SAP ERP
—
Manufacturing
Microsoft Dynamics SL
6.0
SAP ERP
—
Production Management
Microsoft Dynamics SL
6.0
SAP ERP
—
Supply Chain
Microsoft Dynamics SL
6.0
SAP ERP
—
Inventory Planning
Microsoft Dynamics SL
6.0
SAP ERP
—
Pros
Microsoft Dynamics SL
- Provides flexibility for complex project based cost accounting
- Strong and flexible allocation processer for cost allocations, markups, and pricing
- A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
- Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
- Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
- Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
Director of Information Systems
PowerTeam Services, LLCConstruction, 501-1000 employees
SAP ERP
- Integration of functions within the organization (example: warehouse releasing and inventory management with finance costing and logistics)
- Security features are on point. Clear segregation of duties can be achieved by assigning access rights based on least privilege principle
- Can be easily learned.
- Roles assigned to users can be customized.
IT Auditor
Unilab IncPharmaceuticals, 1001-5000 employees
Cons
Microsoft Dynamics SL
- Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
- I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
- Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
Accounting/Operation
Valuation Research CorporationFinancial Services, 51-200 employees
SAP ERP
- High cost of licensing, implementation & maintenance.
- It gets complex when companies try to implement their existing business processes to Standard SAP provided business processes if it differs.
- It is not for small/medium size businesses
- The complete implementation process may take several years. Usually, companies take core modules of SAP ERP & implement those first.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesLikelihood to Renew
Microsoft Dynamics SL
Microsoft Dynamics SL 5.4
Based on 8 answers
Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.

Verified User
Employee in Finance and Accounting
Computer Software Company, 51-200 employeesSAP ERP
SAP ERP 8.6
Based on 4 answers
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Systems Analyst
MATECH Solutions (Machining Technologies, Inc.)Food Production, 10,001+ employees
Usability
Microsoft Dynamics SL
Microsoft Dynamics SL 1.8
Based on 6 answers
I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
President
Boyer & AssociatesComputer Software, 11-50 employees
SAP ERP
SAP ERP 9.0
Based on 3 answers
SAP ERP is highly efficient with handling both large and complex organizations and it has the ability to handle different departments within the company and the data security is fool proof. It also automatically enables the data to be available between different modules such as SD and MM or HCM or IM and QM so users do not have to use multiple applications to run their everyday business.
Sr. SAP Systems Analyst
Massachusetts Institute of TechnologyEducation Management, 10,001+ employees
Reliability and Availability
Microsoft Dynamics SL
Microsoft Dynamics SL 9.9
Based on 2 answers
We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
Information Systems Director
Mackay Communications, Inc.Telecommunications, 201-500 employees
SAP ERP
SAP ERP 10.0
Based on 1 answer
No answer on this topic is available.
Support Rating
Microsoft Dynamics SL
Microsoft Dynamics SL 9.5
Based on 4 answers
Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
President
SSI ConsultingComputer Software, 11-50 employees
SAP ERP
SAP ERP 9.5
Based on 3 answers
SAP provides support to all the different modules in SAP by releasing regular updates to the existing issues as well as provide with documentation for new technologies. SAP gives extensive support on SAP ERP by releasing regular news updates and latest development technologies that are upcoming in the market based on other competitors.
Sr. SAP Systems Analyst
Massachusetts Institute of TechnologyEducation Management, 10,001+ employees
Implementation Rating
Microsoft Dynamics SL
Microsoft Dynamics SL 9.0
Based on 4 answers
Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!

Verified User
Employee in Finance and Accounting
Consumer Goods Company, 51-200 employeesSAP ERP
SAP ERP 3.0
Based on 1 answer
No answer on this topic is available.
Alternatives Considered
Microsoft Dynamics SL
Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
Director of Business Applications
Progressive Waste SolutionsTransportation/Trucking/Railroad, 5001-10,000 employees
SAP ERP
SAP was found to be better suited for the manufacturing nature of our organization's business and provides robust process integrations across production, supply chain, order management, material master and inventory management. Although the user experience aspect was less than desirable, the business process consolidation outweighed this shortcoming. The cost of implementation and maintenance was higher for SAP.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesScalability
Microsoft Dynamics SL
Microsoft Dynamics SL 1.4
Based on 2 answers
Since the backbone of the database is MS SQLServer, the database can be easily scaled.
Information Systems Director
Mackay Communications, Inc.Telecommunications, 201-500 employees
SAP ERP
No score
No answers yet
No answers on this topic
Return on Investment
Microsoft Dynamics SL
- More time is spent on manipulating reports which can and should be automated.
- Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
- The lack of a user friendly interface requires more training and a bigger learning curve for staff.

Verified User
C-Level Executive in Finance and Accounting
Non-Profit Organization Management Company, 51-200 employeesSAP ERP
- The Coca-Cola bottlers use a multi-tenant environment, and that helps their bottom line as they share a single instance.
- Integration back to sales enables the Bottles to be more efficient and saves costs that relate to integration to 3rd party sales applications.
- Reduces the number of 3rd party applications, which saves on operating costs.
Process and Solutions Lead - Finance
CONA Services LLCFood & Beverages, 51-200 employees
Pricing Details
Microsoft Dynamics SL
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
SAP ERP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No