Microsoft Endpoint Manager (Microsoft Intune + SCCM) vs Tivoli | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 246 reviews and ratings

Score 8.1 out of 10

Based on 15 reviews and ratings

Attribute Ratings

Microsoft Endpoint Manager (Microsoft Intune + SCCM) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

87%

48 Ratings

8.0

Tivoli

80%

3 Ratings

Likelihood to Renew

9.9

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

99%

2 Ratings

Tivoli

N/A

0 Ratings

Usability

7.5

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

75%

6 Ratings

Tivoli

N/A

0 Ratings

Performance

6.9

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

69%

28 Ratings

Tivoli

N/A

0 Ratings

Support Rating

9.6

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

96%

20 Ratings

Tivoli

N/A

0 Ratings

Implementation Rating

8.9

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

89%

4 Ratings

Tivoli

N/A

0 Ratings

Pros

[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.

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Verified User

Analyst in Information Technology

Information Technology and Services Company, 1001-5000 employees

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Fully customizable
Automate various portions of various applications
Great at Access Management (but also Release, Change, Event, etc)

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Shaun Houshmand

Supervisor, IT Operations

Resolve SystemsComputer Software, 51-200 employees

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Cons

The program itself can be challenging to use, especially if there hasn't been any formal training on the use of the product. Either training/reviewing documentation is recommended prior to using SCCM.
At times, it can be difficult to try and find out why a certain machine that's listed in SCCM says that the endpoint has the SCCM client and shows as Active, but in fact, it's not. It's also difficult at times to try and figure out why the client can't be pushed down to the endpoint.
Even though the remote assistance features in SCCM are really good, it can be challenging at times when the remote options don't work for a particular endpoint, even though the machine is active, online, etc.

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Verified User

Supervisor in Information Technology

Education Management Company, 1001-5000 employees

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Tivoli is not manageable from the GUI console and I believe it needs a dedicated resource to manage the software.
Tivoli (TSM) configuration is complex, granular, and scalable with customizable configuration features, but it requires a good administrator that has a strong knowledge of the product.
It needs additional agents or plugins for administration; for example, I have to use an MMC plug-in on the servers.

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Consultant

DCM Infotech LtdInformation Technology & Services, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$5 per user/per month

Microsoft Endpoint Manager (Microsoft Intune + SCCM) Editions & Modules

Edition

Microsoft 365 For Families	9.99¹
Microsoft 365 For Individuals	6.99¹
Microsoft 365 Business Basic	$5²
Microsoft 365 Business Standard	12.50²
Microsoft 365 Business Premium	$15²
Microsoft 365 Apps	8.25²

per month
per user/per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Starting Price

—

Tivoli Editions & Modules

—

Additional Pricing Details

—

Likelihood to Renew

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 9.9

Based on 2 answers

Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance.We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks

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Senior Infrastructure Analyst

Mascom WirelessTelecommunications, 201-500 employees

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No score

No answers yet

No answers on this topic

Usability

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 7.5

Based on 6 answers

The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.

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Verified User

Professional in Information Technology

Primary/Secondary Education Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Performance

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 6.9

Based on 28 answers

It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.

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IT Infrastructure Specialist

RANDON S.AAutomotive, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 9.6

Based on 20 answers

Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.

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Verified User

Consultant in Engineering

Legal Services Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 8.9

Based on 4 answers

Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand!Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the projectManagement can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations

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Senior Infrastructure Analyst

Mascom WirelessTelecommunications, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.

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Owner

DiamondNet, Inc.Information Technology & Services, 1-10 employees

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Tivoli sits right in the middle of these two products, all things considered. Each has its own strengths (Cohesity has bells and whistles, CommVault works well with Microsoft). Tivoli is a nice blend and rock-solid once implemented.

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Verified User

Employee in Information Technology

Financial Services Company, 1001-5000 employees

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Return on Investment

Cuts down our software deployment and patch management time compared to our old tools.
Better reporting capability to determine the success to fail ratio of a deployed software or patch and additional information provided to mitigate the failed deployment.
Consistent tool usage across our global units with centralized reporting to monitor monthly patch and software deployment results.

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Verified User

Administrator in Information Technology

Chemicals Company, 10,001+ employees

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Single sign on and web-threat protection
Cutting down time to enter multiple usernames and passwords
Cutting support call times across multi apps

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Shaun Houshmand

Supervisor, IT Operations

Resolve SystemsComputer Software, 51-200 employees

View all 3 answers on this topic

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