Microsoft Power Automate vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Power Automate
Score 8.3 out of 10
N/A
Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.
$15
per month per user
Zapier
Score 8.9 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
Microsoft Power AutomateZapier
Editions & Modules
Power Automate Premium
$15
per month per user
Power Automate Process
$150
per month per bot
Hosted RPA add-on
$215
per month per bot
Process Mining add-on
$5,000
per month per tenant
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
Microsoft Power AutomateZapier
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Community Pulse
Microsoft Power AutomateZapier
Considered Both Products
Microsoft Power Automate
Chose Microsoft Power Automate
We thought of Zapier on the other hand, but what made us to chose Flow is mainly its seamless connectivity with Microsoft products and all the existing relationship what we had with Microsoft.
Chose Microsoft Power Automate
Power Automate is much more powerful than IFTTT or Zapier, and the cost is included in our current license. IFTTT is sometimes too simple in their API capabilities, and Zapier charges per process which means the high frequency tasks that we most want to automate quickly get …
Chose Microsoft Power Automate
Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well.

The custom …
Chose Microsoft Power Automate
The tools competing with Microsoft flow have interesting features, but they fail when you need to use resources located internally in the company, such as databases and network file repositories, in your flow, in addition, the security, permissions, and authentication part is …
Chose Microsoft Power Automate
Microsoft Flow is more powerful, and it integrates some of these programs into its automation. However, Microsoft Flow does have limitations with integrating into a web browser or website format. Microsoft Flow is targeted towards business users, not so much the social media …
Chose Microsoft Power Automate
Microsoft Flow is pretty powerful, and it integrates with other applications into its automation. However, Microsoft Flow does have limitations with integrating into a web browser. Microsoft Flow is targeted towards business users, not so much the social media side of things. …
Zapier
Chose Zapier
I’ve used the free version of Hootsuite. I think this program is a more robust program once you pay for its features. Zapier is still better as a free version. So if you are looking to round out your digital presence with little investment go with Zapier. If you’re trying to …
Top Pros
Top Cons
Features
Microsoft Power AutomateZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Microsoft Power Automate
-
Ratings
Zapier
7.3
101 Ratings
11% below category average
Pre-built connectors00 Ratings6.898 Ratings
Connector modification00 Ratings7.186 Ratings
Support for real-time and batch integration00 Ratings9.186 Ratings
Data quality services00 Ratings7.166 Ratings
Data security features00 Ratings7.565 Ratings
Monitoring console00 Ratings6.574 Ratings
Best Alternatives
Microsoft Power AutomateZapier
Small Businesses
Creatio
Creatio
Score 9.1 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
UiPath Integration Service
UiPath Integration Service
Score 5.3 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Power AutomateZapier
Likelihood to Recommend
8.6
(71 ratings)
4.4
(106 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(1 ratings)
Usability
9.0
(6 ratings)
10.0
(5 ratings)
Support Rating
7.3
(11 ratings)
1.0
(10 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.8
(26 ratings)
-
(0 ratings)
User Testimonials
Microsoft Power AutomateZapier
Likelihood to Recommend
Microsoft
Microsoft Power Automate is the best tool to extend Microsoft services you already use. Hands down. Prototyping workflows is very easy in Microsoft Power Automate. It's also the best choice for sending custom cards through Teams and email. It's the easiest way to get data from Microsoft Graph.
Read full review
Zapier
Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
Read full review
Pros
Microsoft
  • Sending confirmation email to clients and user once the flow is triggered.
  • Fetching or Dumping files from one location to another if the flow is triggered.
  • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
  • Power Automate also be used to convert any file format to a specific file format and save it to the required location
Read full review
Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
Read full review
Cons
Microsoft
  • Many times it doesn't feel very "low-code" or intuitive. AI builder is helping more and more.
  • Workflows should have a longer lifespan in days, we have approval processes that take months and it's very annoying to fix if the instance is stopped.
  • Better debugging and quick fix help
Read full review
Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
Read full review
Likelihood to Renew
Microsoft
my employer is absolutely fearful of ever changing anything, ever.
Read full review
Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
Read full review
Usability
Microsoft
Power Automate has an intuitive interface that is easy for novices to use. It doesn't require programming knowledge, however having that experience will help troubleshoot potential issues if they do arise. There are advanced features that allow the use of "code-like" steps that will help power users get more advanced automations set up quickly.
Read full review
Zapier
Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
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Support Rating
Microsoft
I really have had a need to contact Win Automation support, but when I do google how to do a task, Win Automation has an extensive message board with a broad number of topics and questions answered where I could see how other people were able to solve similar problems to the ones I have.
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Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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In-Person Training
Microsoft
after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
Read full review
Zapier
No answers on this topic
Online Training
Microsoft
although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
Read full review
Zapier
No answers on this topic
Implementation Rating
Microsoft
I had to migrate from Robocorp to Power Automate. The automation was using API and sharepoint. So it was better to use Power Automate instead of Robocorp so we did the migration. in some areas the migration was easy but creating flows and making it smaller codes was difficult. Debugging the code was tough so we took lots of time.
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Zapier
No answers on this topic
Alternatives Considered
Microsoft
Power Automate is a no-code/low-code solution tailored for workflow automation, data integration, and AI integration, making it an excellent choice for Microsoft-centric organizations. OutSystems, on the other hand, is a comprehensive application development platform, offering rapid app development with both low-code and traditional development options. This platform is well-suited for organizations seeking custom application development. Nintex specializes in workflow and process automation with a strong focus on SharePoint and Office 365 integration. It also includes advanced features like document generation and robotic process automation (RPA).The choice among these platforms should align with your organization's specific needs, considering factors like integration requirements and the desired level of technical expertise. In the bottomline, it's up to cost and licensing.
Read full review
Zapier
  • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
  • Zapier has more functions for each software they connect
  • Zapier has their own services that are very useful
  • They have so many existing work flows that you can easily add
Read full review
Return on Investment
Microsoft
  • It has encouraged everyday users to get a feel for low code no code without the detailed technical programmings skills
  • This has encouraged the use of Power Automate to replace what was once an excel filled with complex macros and VBA!
  • It has significantly saved time for someone like myself from chasing people for information and now I can create an auto alert using PA
Read full review
Zapier
  • It saves us hours of time every week being able to connect services automatically.
  • It enables automations to happen that would not otherwise be possible at all.
  • It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
Read full review
ScreenShots

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)