Microsoft Parature (Discontinued) vs. Mojo Helpdesk
Microsoft Parature (Discontinued) vs. Mojo Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft Parature (Discontinued) | N/A | Parature was a self-service customer support platform providing a self-service knowledge base to connect with customers across multiple channels, including email, the web, chat or social media. The company was acquired by Microsoft in January 2014 and reached EOL in 2017. Former users are encouraged to migrate to Microsoft Dynamics 365 Customer Service. | N/A | |
Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month |
Microsoft Parature (Discontinued) | Mojo Helpdesk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Microsoft Parature (Discontinued) | Mojo Helpdesk | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Microsoft Parature (Discontinued) | Mojo Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Parature (Discontinued) | Mojo Helpdesk | |
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Likelihood to Recommend | 6.7 (10 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 6.1 (10 ratings) | - (0 ratings) |
Usability | 2.0 (2 ratings) | - (0 ratings) |
Availability | 7.5 (2 ratings) | - (0 ratings) |
Support Rating | 1.0 (1 ratings) | - (0 ratings) |
Microsoft Parature (Discontinued) | Mojo Helpdesk | |
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Likelihood to Recommend | Microsoft | Metadot Corporation |
Pros | Microsoft | Metadot Corporation |
Cons | Microsoft | Metadot Corporation |
Likelihood to Renew | Microsoft | Metadot Corporation No answers on this topic |
Usability | Microsoft | Metadot Corporation No answers on this topic |
Reliability and Availability | Microsoft | Metadot Corporation No answers on this topic |
Support Rating | Microsoft | Metadot Corporation No answers on this topic |
Alternatives Considered | Microsoft | Metadot Corporation |
Return on Investment | Microsoft | Metadot Corporation |
ScreenShots | Mojo Helpdesk Screenshots |