Microsoft Parature (Discontinued) vs. WixAnswers.com
Microsoft Parature (Discontinued) vs. WixAnswers.com
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft Parature (Discontinued) | N/A | Parature was a self-service customer support platform providing a self-service knowledge base to connect with customers across multiple channels, including email, the web, chat or social media. The company was acquired by Microsoft in January 2014 and reached EOL in 2017. Former users are encouraged to migrate to Microsoft Dynamics 365 Customer Service. | N/A | |
WixAnswers.com | N/A | Wix Answers is a customer support solution that aims to consolidate all support channels in one place—a ticketing system, knowledge management, call center, live chat and built-in analytics. Wix Answers provides: A single view for all real-time and offline support channels No more switching between tabs to resolve an issue Proactive tools for customers across their entire journey Support stakeholders and decision-makers can… | $24 per agent / per month |
Microsoft Parature (Discontinued) | WixAnswers.com | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $80 per user, per month | ||||||||||||||
Additional Details | — | The unlimited package ($80/month per user) includes all support channels in one platform. | ||||||||||||||
More Pricing Information |
Microsoft Parature (Discontinued) | WixAnswers.com | |
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Self Help Community |
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Microsoft Parature (Discontinued) | WixAnswers.com | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Parature (Discontinued) | WixAnswers.com | |
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Likelihood to Recommend | 6.7 (10 ratings) | 7.3 (1 ratings) |
Likelihood to Renew | 6.1 (10 ratings) | - (0 ratings) |
Usability | 2.0 (2 ratings) | - (0 ratings) |
Availability | 7.5 (2 ratings) | - (0 ratings) |
Support Rating | 1.0 (1 ratings) | - (0 ratings) |
Microsoft Parature (Discontinued) | WixAnswers.com | |
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Likelihood to Recommend | Microsoft | WixAnswers.com |
Pros | Microsoft | WixAnswers.com |
Cons | Microsoft | WixAnswers.com |
Likelihood to Renew | Microsoft | WixAnswers.com No answers on this topic |
Usability | Microsoft | WixAnswers.com No answers on this topic |
Reliability and Availability | Microsoft | WixAnswers.com No answers on this topic |
Support Rating | Microsoft | WixAnswers.com No answers on this topic |
Alternatives Considered | Microsoft | WixAnswers.com |
Return on Investment | Microsoft | WixAnswers.com |
ScreenShots | WixAnswers.com Screenshots |