Microsoft Intune

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Intune
Score 8.3 out of 10
N/A
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Pricing
Microsoft Intune
Editions & Modules
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Offerings
Pricing Offerings
Microsoft Intune
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Microsoft Intune
Considered Both Products
Microsoft Intune
Chose Microsoft Intune
Due to work put into getting SCCM up and running, moving to Endpoint Manager was the logical step, without needing to compare to other products and start that development cycle over again. Staying within the Microsoft ecosystem allows our organization to have better-defined …
Chose Microsoft Intune
I prefer to go with what is already available from Microsoft to manage my IT infrastructure. My preference is to reduce the number of vendors I have to work with.
Chose Microsoft Intune
Not having to invest in Intune and having all the important features its competitors had the choice was very easy to make in favor of Microsoft's product.
Chose Microsoft Intune
Symantec Ghost Solutions only covered only 2 parts, creating and imaging, of what Microsoft Endpoint Protection provided us. Price point wise it was a no brainer for us to switch to it as it covered many other things we were looking for and become an almost all in one solution
Chose Microsoft Intune
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows …
Chose Microsoft Intune
SCCM's bread and butter has been imaging, and that still can't be beat. With cloud computing becoming more normal, however, we are seeing fewer instances where we are flat out imaging devices as they come in. However, [Microsoft] Endpoint Manager still [excels] in this area. …
Chose Microsoft Intune
[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] was already in our environment when I was hired. We haven't really evaluated the need to use another application because SCCM has been working well for us. Additionally, Microsoft SCCM is the industry-standard when it comes …
Chose Microsoft Intune
Group policy, the predecessor of Microsoft Endpoint Manager was a great, easy to use tool. It is dated and stuck as an on-prem solution but still very good and served a purpose. We are still using this in conjunction with Microsoft Endpoint Manager whilst we complete our …
Chose Microsoft Intune
We tired other solution which less suite for our needs.
Currently we mostly use MS applications and services so, MS Intune ans SCCM close match our expectation and needs.
We require easy access and top reliability with support for all of our IT platforms.
Chose Microsoft Intune
I haven't used any of the above-mentioned endpoint management solutions but heard about them. I hope they also provide similar functionalities as provided by Intune.
Chose Microsoft Intune
Dell Kace K1000 does a great job of system patching of Applications, Office, and Windows. It does a great job of software deployment. It even has great software for asset and inventory management. It is also a ServiceDesk platform, and if you're not using that function, it can …
Chose Microsoft Intune
Most companies with Office 365 already own Intune. It also heavily integrated with Office 365. Other product users had more issues and limitations. Security features did not work with other vendors, and we spent more time dealing with issues.
Chose Microsoft Intune
SCCM is probably used across the industry more so than most other Systems Management solutions, and the reasoning behind this is most likely because it is a Microsoft product, which integrates well with the Windows Server platform, and also with clients/endpoints that are on …
Chose Microsoft Intune
We selected Microsoft Intune for the ease of use and its integration with the entire Office 365 ecosystem, which allows us to have an end-to-end of the collaborator.
Chose Microsoft Intune
GFI Lan Guard system is not user-friendly. GFI Lan Guard does not produce laptop/computer images in one place and its asset management is not very good. System Center Configuration Manager was built for asset management and therefore able to provide robust inventory management.
S…
Chose Microsoft Intune
Microsoft System Center Configuration Manager is kind of the only option for PC management on a large scale. There are open-source alternatives like Chocolatey, but that only works for very small scale shops. Microsoft kind of monopolizes on this front for enterprise …
Chose Microsoft Intune
We use AD GPO to deploy software, WDS for OS deployment, and Spiceworks for inventory. This solution has significantly reduced feature set compared to SCCM but much easier to troubleshoot and configure. Currently, we are looking into ManageEngine Desktop Central and SmartDeploy …
Chose Microsoft Intune
We were a ZENworks shop previously. With our strong tie to Novell that made sense, but as we left Netware and its enterprise directory it made sense to leave Zenworks. At the time, I would have said that ZENworks was a more mature tool and I haven't kept up with their feature …
Chose Microsoft Intune
WSUS (Windows Server Update Services) was the previous way patches were handled, but only for servers. SCCM is a single pane of glass for all Windows machines in our environment.
Chose Microsoft Intune
I didn't evaluate any other product when we started using SCCM. Because we were under an MS Enterprise agreement, it was easy to decide.
Chose Microsoft Intune
I inherited an already existing environment system center. My previous experience was using WSUS. Microsoft System Center Configuration Manager does still use WSUS but it is a far more robust and complete solution for managing and reporting on all your PCs. Our Microsoft …
Chose Microsoft Intune
We selected SCCM over the others because the customer support we receive from Microsoft is always above expectations. We evaluated some third-party vendors, and they were not able to support our large enterprise. The single solution that SCCM provides allowed us to keep our …
Chose Microsoft Intune
For a Microsoft-centric organization like ours, it was a no-brainer to switch to SCCM over WSUS. I have also managed an environment with Altiris and while those other two tools are also great, SCCM integrates with Microsoft Operating Systems much better and gives more insight …
Chose Microsoft Intune
Microsoft System Center Configuration manager was always selected because it combines several standalone solutions provided by other vendors. Has great integration with all Microsoft services including Azure. Being an enterprise standard level product, you can expect that your …
Chose Microsoft Intune
I have only used/evaluated SCCM so I cannot give a fair comparison.
Top Pros
Top Cons
Best Alternatives
Microsoft Intune
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
All AlternativesView all alternatives
User Ratings
Microsoft Intune
Likelihood to Recommend
8.0
(46 ratings)
Likelihood to Renew
9.9
(2 ratings)
Usability
7.1
(6 ratings)
Performance
6.9
(14 ratings)
Support Rating
10.0
(10 ratings)
Implementation Rating
8.9
(2 ratings)
Ease of integration
7.6
(14 ratings)
User Testimonials
Microsoft Intune
Likelihood to Recommend
Microsoft
Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is. Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
Read full review
Pros
Microsoft
  • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
  • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
  • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
Read full review
Cons
Microsoft
  • The program itself can be challenging to use, especially if there hasn't been any formal training on the use of the product. Either training/reviewing documentation is recommended prior to using SCCM.
  • At times, it can be difficult to try and find out why a certain machine that's listed in SCCM says that the endpoint has the SCCM client and shows as Active, but in fact, it's not. It's also difficult at times to try and figure out why the client can't be pushed down to the endpoint.
  • Even though the remote assistance features in SCCM are really good, it can be challenging at times when the remote options don't work for a particular endpoint, even though the machine is active, online, etc.
Read full review
Likelihood to Renew
Microsoft
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
Read full review
Usability
Microsoft
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
Read full review
Performance
Microsoft
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
Read full review
Support Rating
Microsoft
Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
Read full review
Implementation Rating
Microsoft
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
Read full review
Alternatives Considered
Microsoft
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
Read full review
Return on Investment
Microsoft
  • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
  • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
  • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
  • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
Read full review
ScreenShots