Microsoft Teams vs Vidyo

• Persistent chat - Teams automatically saves a history of your chat discussions so that you can search and find useful information again in the future.
• Team based chat - Teams delineates between person-to-person chat and team-based chat so that you can easily select the right audience for your communication.
• Video Conferencing - Teams has built-in video conferencing, which can help facilitate a conversation when typing becomes too cumbersome.

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• I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
• To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
• I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).

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• Doesn't allow for pausing screen share during a meeting
• Doesn't allow users to use a phone to call into a meeting. I have to join twice, once from my phone and once from my computer so that I can present on the call and also use my headphones with my phone.
• Doesn't respect my computer's DND settings. Notifications from teams still appear while I'm in DND and sharing my screen via different web conferencing tools.
• Very difficult to clear all notifications in activity.
• File sharing is difficult. I don't want all of the files I share to be saved in a one drive folder. I constantly run into issues with sharing a screenshot with multiple people, via multiple threads, and being asked if I want to replace or duplicate the file.

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• The design and the branding give little to be desired
• Customer support is below average
• The API must be rewritten and add more functions that are commonly requested.
• Project codes are not well maintained and hard to find.

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• The more employees using Teams, the better value the company will get (especially from increased work productivity).
• Little investment due to Microsoft 365 Enterprise & Office 365 bundling.
• With little to no time to implement Teams, the tool can have an instant ROI effect, but initially, user adoption and training can be slow to start.

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• It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).

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