What users are saying about
319 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 319 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
- SAP Jam ranks higher in 2 feature sets: Project Management, File Sharing & Management
- Microsoft Yammer and SAP Jam are tied in 1 feature set: Communication
Project Management
2.5
Microsoft Yammer
25%
7.7
SAP Jam
77%
SAP Jam ranks higher in 7/7 features
SAP Jam ranks higher in 7/7 features
Task Management
1.2
12%
23 Ratings
7.0
70%
1 Rating
Gantt Charts
1.1
11%
11 Ratings
8.0
80%
1 Rating
Scheduling
1.1
11%
16 Ratings
9.0
90%
1 Rating
Workflow Automation
1.2
12%
18 Ratings
8.0
80%
1 Rating
Mobile Access
5.5
55%
36 Ratings
8.0
80%
2 Ratings
Search
5.9
59%
36 Ratings
8.0
80%
2 Ratings
Visual planning tools
1.2
12%
20 Ratings
6.0
60%
1 Rating
Communication
4.8
Microsoft Yammer
48%
4.8
SAP Jam
48%
Microsoft Yammer ranks higher in 4/8 features
Microsoft Yammer ranks higher in 4/8 features
Chat
7.2
72%
37 Ratings
7.0
70%
2 Ratings
Notifications
8.4
84%
41 Ratings
4.0
40%
2 Ratings
Discussions
6.4
64%
40 Ratings
4.0
40%
2 Ratings
Surveys
7.1
71%
31 Ratings
3.0
30%
2 Ratings
Internal knowledgebase
2.3
23%
30 Ratings
5.0
50%
2 Ratings
Integrates with GoToMeeting
2.1
21%
12 Ratings
6.0
60%
1 Rating
Integrates with Gmail and Google Hangouts
1.1
11%
11 Ratings
4.0
40%
1 Rating
Integrates with Outlook
4.0
40%
30 Ratings
5.0
50%
1 Rating
File Sharing & Management
3.9
Microsoft Yammer
39%
5.6
SAP Jam
56%
SAP Jam ranks higher in 6/8 features
SAP Jam ranks higher in 6/8 features
Versioning
7.0
70%
24 Ratings
7.0
70%
2 Ratings
Video files
8.0
80%
29 Ratings
3.0
30%
2 Ratings
Audio files
8.0
80%
27 Ratings
4.0
40%
2 Ratings
Document collaboration
3.2
32%
28 Ratings
6.0
60%
2 Ratings
Access control
1.3
13%
29 Ratings
8.0
80%
2 Ratings
Advanced security features
1.2
12%
25 Ratings
6.0
60%
2 Ratings
Integrates with Google Drive
1.0
10%
12 Ratings
4.0
40%
1 Rating
Device sync
1.1
11%
22 Ratings
7.0
70%
1 Rating
Attribute Ratings
- Microsoft Yammer is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
- SAP Jam is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.2
Microsoft Yammer
52%
51 Ratings
8.0
SAP Jam
80%
2 Ratings
Likelihood to Renew
6.9
Microsoft Yammer
69%
10 Ratings
4.0
SAP Jam
40%
1 Rating
Usability
9.0
Microsoft Yammer
90%
3 Ratings
5.0
SAP Jam
50%
1 Rating
Availability
8.0
Microsoft Yammer
80%
2 Ratings
SAP Jam
N/A
0 Ratings
Performance
9.0
Microsoft Yammer
90%
2 Ratings
SAP Jam
N/A
0 Ratings
Support Rating
7.0
Microsoft Yammer
70%
24 Ratings
2.0
SAP Jam
20%
2 Ratings
Online Training
7.0
Microsoft Yammer
70%
2 Ratings
SAP Jam
N/A
0 Ratings
Implementation Rating
8.0
Microsoft Yammer
80%
2 Ratings
SAP Jam
N/A
0 Ratings
Likelihood to Recommend
Microsoft Yammer
Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Chief Architect
LiveTilesComputer Software, 51-200 employees
SAP Jam
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesPros
Microsoft Yammer
- Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
- When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Packaging and Label Engineer
SonocoPackaging and Containers, 10,001+ employees
SAP Jam
- Inventory planning
- Design data storage
- Scheduling
- Production planning
- Material consumption

Verified User
Engineer in Manufacturing
Mining & Metals Company, 1001-5000 employeesCons
Microsoft Yammer
- Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
- Yammer's design leaves something to be desired. Document editing is not great.
- No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Creative Marketing Manager
JODI Group, Inc.Real Estate, 11-50 employees
SAP Jam
- Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
- Analytics on engagement aren't great.

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesPricing Details
Microsoft Yammer
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SAP Jam
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Microsoft Yammer
Microsoft Yammer 6.9
Based on 10 answers
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Productivity Consultant
Eastman Chemical CompanyChemicals, 10,001+ employees
SAP Jam
SAP Jam 4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesUsability
Microsoft Yammer
Microsoft Yammer 9.0
Based on 3 answers
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Product Manager
NintexComputer Software, 201-500 employees
SAP Jam
SAP Jam 5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesReliability and Availability
Microsoft Yammer
Microsoft Yammer 8.0
Based on 2 answers
Very available
Manager of Social Media
Emerging Wildlife Conservation LeadersNon-Profit Organization Management, 51-200 employees
SAP Jam
No score
No answers yet
No answers on this topic
Performance
Microsoft Yammer
Microsoft Yammer 9.0
Based on 2 answers
It's a simple product but it does provide value.
Manager of Social Media
Emerging Wildlife Conservation LeadersNon-Profit Organization Management, 51-200 employees
SAP Jam
No score
No answers yet
No answers on this topic
Support Rating
Microsoft Yammer
Microsoft Yammer 7.0
Based on 24 answers
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Product Manager
Spotlight ReportingComputer Software, 11-50 employees
SAP Jam
SAP Jam 2.0
Based on 2 answers
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesOnline Training
Microsoft Yammer
Microsoft Yammer 7.0
Based on 2 answers
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Productivity Consultant
Eastman Chemical CompanyChemicals, 10,001+ employees
SAP Jam
No score
No answers yet
No answers on this topic
Implementation Rating
Microsoft Yammer
Microsoft Yammer 8.0
Based on 2 answers
We organically implemented the product
Manager of Social Media
Emerging Wildlife Conservation LeadersNon-Profit Organization Management, 51-200 employees
SAP Jam
No score
No answers yet
No answers on this topic
Alternatives Considered
Microsoft Yammer
Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing

Verified User
Analyst in Information Technology
Airlines/Aviation Company, 10,001+ employeesSAP Jam

Verified User
Engineer in Manufacturing
Mining & Metals Company, 1001-5000 employeesReturn on Investment
Microsoft Yammer
- Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
- Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
- Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
- Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
- Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
Marketing Strategist
Enfo ZipperInformation Technology and Services, 51-200 employees
SAP Jam
- Automation in process
- Ease of communication
- Lack of change notification
- Lack of multiple selection search

Verified User
Engineer in Manufacturing
Mining & Metals Company, 1001-5000 employees