319 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2506 Ratings
319 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Skype for Business, now part of Microsoft Teams

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2506 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Project Management

    2.5

    Microsoft Yammer

    25%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Microsoft Yammer ranks higher in 7/7 features

    Task Management

    1.2
    12%
    23 Ratings
    N/A
    0 Ratings

    Gantt Charts

    1.1
    11%
    11 Ratings
    N/A
    0 Ratings

    Scheduling

    1.1
    11%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    1.2
    12%
    18 Ratings
    N/A
    0 Ratings

    Mobile Access

    5.5
    55%
    36 Ratings
    N/A
    0 Ratings

    Search

    5.9
    59%
    36 Ratings
    N/A
    0 Ratings

    Visual planning tools

    1.2
    12%
    20 Ratings
    N/A
    0 Ratings

    Communication

    4.8

    Microsoft Yammer

    48%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Microsoft Yammer ranks higher in 8/8 features

    Chat

    7.2
    72%
    37 Ratings
    N/A
    0 Ratings

    Notifications

    8.4
    84%
    41 Ratings
    N/A
    0 Ratings

    Discussions

    6.4
    64%
    40 Ratings
    N/A
    0 Ratings

    Surveys

    7.1
    71%
    31 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    2.3
    23%
    30 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    2.1
    21%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    1.1
    11%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    4.0
    40%
    30 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    3.9

    Microsoft Yammer

    39%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Microsoft Yammer ranks higher in 8/8 features

    Versioning

    7.0
    70%
    24 Ratings
    N/A
    0 Ratings

    Video files

    8.0
    80%
    29 Ratings
    N/A
    0 Ratings

    Audio files

    8.0
    80%
    27 Ratings
    N/A
    0 Ratings

    Document collaboration

    3.2
    32%
    28 Ratings
    N/A
    0 Ratings

    Access control

    1.3
    13%
    29 Ratings
    N/A
    0 Ratings

    Advanced security features

    1.2
    12%
    25 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    1.0
    10%
    12 Ratings
    N/A
    0 Ratings

    Device sync

    1.1
    11%
    22 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Microsoft Yammer

    Feature Set Not Supported
    N/A
    7.3

    Skype for Business, now part of Microsoft Teams

    73%
    Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    7.9
    79%
    194 Ratings

    High quality video

    N/A
    0 Ratings
    7.7
    77%
    189 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.6
    66%
    186 Ratings

    Mobile support

    N/A
    0 Ratings
    7.0
    70%
    151 Ratings

    Screen Sharing

    Microsoft Yammer

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.1
    81%
    195 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.3
    73%
    122 Ratings

    Online Meetings / Events

    Microsoft Yammer

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.3
    83%
    178 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.2
    82%
    186 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.0
    70%
    86 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.3
    73%
    147 Ratings

    Slideshows

    N/A
    0 Ratings
    7.7
    77%
    116 Ratings

    Online Events Collaboration

    Microsoft Yammer

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.2
    82%
    175 Ratings

    Audience polling

    N/A
    0 Ratings
    7.5
    75%
    96 Ratings

    Q&A

    N/A
    0 Ratings
    7.5
    75%
    97 Ratings

    Online Events Security

    Microsoft Yammer

    Feature Set Not Supported
    N/A
    7.5

    Skype for Business, now part of Microsoft Teams

    75%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    7.7
    77%
    146 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.5
    75%
    151 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.4
    74%
    113 Ratings

    Attribute Ratings

    • Microsoft Yammer is rated higher in 2 areas: Usability, Implementation Rating
    • Skype for Business, now part of Microsoft Teams is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    5.2

    Microsoft Yammer

    52%
    51 Ratings
    7.4

    Skype for Business, now part of Microsoft Teams

    74%
    200 Ratings

    Likelihood to Renew

    6.9

    Microsoft Yammer

    69%
    10 Ratings
    9.0

    Skype for Business, now part of Microsoft Teams

    90%
    7 Ratings

    Usability

    9.0

    Microsoft Yammer

    90%
    3 Ratings
    8.9

    Skype for Business, now part of Microsoft Teams

    89%
    14 Ratings

    Availability

    8.0

    Microsoft Yammer

    80%
    2 Ratings

    Skype for Business, now part of Microsoft Teams

    N/A
    0 Ratings

    Performance

    9.0

    Microsoft Yammer

    90%
    2 Ratings

    Skype for Business, now part of Microsoft Teams

    N/A
    0 Ratings

    Support Rating

    7.0

    Microsoft Yammer

    70%
    24 Ratings
    8.4

    Skype for Business, now part of Microsoft Teams

    84%
    76 Ratings

    Online Training

    7.0

    Microsoft Yammer

    70%
    2 Ratings

    Skype for Business, now part of Microsoft Teams

    N/A
    0 Ratings

    Implementation Rating

    8.0

    Microsoft Yammer

    80%
    2 Ratings
    7.0

    Skype for Business, now part of Microsoft Teams

    70%
    4 Ratings

    Likelihood to Recommend

    Microsoft Yammer

    Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
    Erik Ralston | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
    Anonymous | TrustRadius Reviewer

    Pros

    Microsoft Yammer

    • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
    • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
    Marcos Sola | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    • Quickly check a user's status and communicate with them.
    • Video conferencing is breathtaking, and the voice quality is excellent.
    • It's a very user-friendly site with straightforward responses.
    • Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
    • The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
    • This tool is easy to use and integrates with Calendar to view team members' schedules.
    Roshni Rahman | TrustRadius Reviewer

    Cons

    Microsoft Yammer

    • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
    • Yammer's design leaves something to be desired. Document editing is not great.
    • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
    Kyle Legg | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    • Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
    • Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
    • It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
    • Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
    Dushyant Pathak (DKP) | TrustRadius Reviewer

    Pricing Details

    Microsoft Yammer

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Skype for Business, now part of Microsoft Teams

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Microsoft Yammer

    Microsoft Yammer 6.9
    Based on 10 answers
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Vivian Thacker | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    Skype for Business, now part of Microsoft Teams 9.0
    Based on 7 answers
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Emiliano Monterubbianesi | TrustRadius Reviewer

    Usability

    Microsoft Yammer

    Microsoft Yammer 9.0
    Based on 3 answers
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Stefano Tempesta | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    Skype for Business, now part of Microsoft Teams 8.9
    Based on 14 answers
    Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Microsoft Yammer

    Microsoft Yammer 8.0
    Based on 2 answers
    Very available
    Danielle Brigida | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    No score
    No answers yet
    No answers on this topic

    Performance

    Microsoft Yammer

    Microsoft Yammer 9.0
    Based on 2 answers
    It's a simple product but it does provide value.
    Danielle Brigida | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Microsoft Yammer

    Microsoft Yammer 7.0
    Based on 24 answers
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Nikhil George | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    Skype for Business, now part of Microsoft Teams 8.4
    Based on 76 answers
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Sarah Bandy | TrustRadius Reviewer

    Online Training

    Microsoft Yammer

    Microsoft Yammer 7.0
    Based on 2 answers
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Vivian Thacker | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Microsoft Yammer

    Microsoft Yammer 8.0
    Based on 2 answers
    We organically implemented the product
    Danielle Brigida | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    Skype for Business, now part of Microsoft Teams 7.0
    Based on 4 answers
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Greg Golding | TrustRadius Reviewer

    Alternatives Considered

    Microsoft Yammer

    Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing
    Anonymous | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Jian Groenewald | TrustRadius Reviewer

    Return on Investment

    Microsoft Yammer

    • Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
    • Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
    • Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
    • Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
    • Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
    Joakim Berg | TrustRadius Reviewer

    Skype for Business, now part of Microsoft Teams

    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Anonymous | TrustRadius Reviewer

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