Microsoft Yammer vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Yammer
Score 7.1 out of 10
N/A
Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating systems and devices. The company was acquired by Microsoft in 2012.N/A
SmartSuite
Score 5.9 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
Microsoft YammerSmartSuite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft YammerSmartSuite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft YammerSmartSuite
Top Pros
Top Cons
Features
Microsoft YammerSmartSuite
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Yammer
7.8
40 Ratings
1% below category average
SmartSuite
4.4
19 Ratings
52% below category average
Task Management8.024 Ratings4.919 Ratings
Gantt Charts8.012 Ratings4.415 Ratings
Scheduling8.218 Ratings4.517 Ratings
Workflow Automation8.020 Ratings4.718 Ratings
Mobile Access7.238 Ratings4.718 Ratings
Search7.338 Ratings00 Ratings
Visual planning tools8.022 Ratings00 Ratings
Resource Management00 Ratings4.718 Ratings
Team Collaboration00 Ratings4.919 Ratings
Support for Agile Methodology00 Ratings4.919 Ratings
Support for Waterfall Methodology00 Ratings1.01 Ratings
Document Management00 Ratings4.718 Ratings
Email integration00 Ratings4.718 Ratings
Timesheet Tracking00 Ratings4.415 Ratings
Change request and Case Management00 Ratings4.517 Ratings
Budget and Expense Management00 Ratings4.516 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Yammer
7.8
43 Ratings
3% below category average
SmartSuite
-
Ratings
Chat8.539 Ratings00 Ratings
Notifications8.343 Ratings00 Ratings
Discussions9.042 Ratings00 Ratings
Surveys7.033 Ratings00 Ratings
Internal knowledgebase7.632 Ratings00 Ratings
Integrates with GoToMeeting7.414 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.613 Ratings00 Ratings
Integrates with Outlook8.332 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Yammer
8.4
36 Ratings
3% above category average
SmartSuite
-
Ratings
Versioning7.025 Ratings00 Ratings
Video files8.631 Ratings00 Ratings
Audio files9.029 Ratings00 Ratings
Document collaboration8.730 Ratings00 Ratings
Access control8.030 Ratings00 Ratings
Advanced security features8.627 Ratings00 Ratings
Integrates with Google Drive8.014 Ratings00 Ratings
Device sync9.023 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Microsoft Yammer
-
Ratings
SmartSuite
3.3
16 Ratings
77% below category average
Quotes/estimates00 Ratings4.415 Ratings
Invoicing00 Ratings1.01 Ratings
Project & financial reporting00 Ratings4.315 Ratings
Integration with accounting software00 Ratings3.610 Ratings
Best Alternatives
Microsoft YammerSmartSuite
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SAP Ruum
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Score 9.0 out of 10
Enterprises
HCL Connections
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User Ratings
Microsoft YammerSmartSuite
Likelihood to Recommend
7.8
(53 ratings)
4.9
(19 ratings)
Likelihood to Renew
6.9
(10 ratings)
9.1
(1 ratings)
Usability
9.0
(3 ratings)
1.4
(2 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(12 ratings)
1.4
(2 ratings)
Online Training
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
1.4
(2 ratings)
User Testimonials
Microsoft YammerSmartSuite
Likelihood to Recommend
Microsoft
Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
Read full review
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Pros
Microsoft
  • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
  • Social networking across the company where folks can divide their work into topics instead of teams
  • Basic collaboration within a group including document sharing with ability to pin documents to a team
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SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cons
Microsoft
  • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
  • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
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SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Likelihood to Renew
Microsoft
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Read full review
SmartSuite
I have a great expereance
Read full review
Usability
Microsoft
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Read full review
SmartSuite
This is beta software without support. Nobody works at this company.
Read full review
Reliability and Availability
Microsoft
Very available
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SmartSuite
No answers on this topic
Performance
Microsoft
It's a simple product but it does provide value.
Read full review
SmartSuite
No answers on this topic
Support Rating
Microsoft
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
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SmartSuite
They have a great tutorial and a lot of hits during the work process
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Online Training
Microsoft
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
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SmartSuite
No answers on this topic
Implementation Rating
Microsoft
We organically implemented the product
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SmartSuite
That's easy. Just try
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Alternatives Considered
Microsoft
Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
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SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Return on Investment
Microsoft
  • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
  • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
  • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
Read full review
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
ScreenShots

SmartSuite Screenshots

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