What users are saying about
296 Ratings
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Top Rated
351 Ratings
296 Ratings
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Score 7.7 out of 100

Webex App

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Top Rated
351 Ratings
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Score 8 out of 100

Likelihood to Recommend

Microsoft Yammer

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Erik Ralston | TrustRadius Reviewer

Webex App

Webex App really is perfect for sharing content and collaborating insanely fast. We host ad hoc Webex meetings, right from the Webex App all the time. I can help a coworker troubleshoot a problem that they are seeing on their desktop, just with the click of a button. I also use the GIF search feature daily! I love to share some good humor amongst friends and coworkers, and it's a single button click away. Of course, as with any GIF search feature, you have to make sure the audience is well-suited for the content you're sharing, but Webex App makes it easy to find the right content for most situations.
Mitchell Bumgarner | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Microsoft Yammer
4.7
Webex App
7.7
Task Management
Microsoft Yammer
4.4
Webex App
7.2
Gantt Charts
Microsoft Yammer
3.0
Webex App
7.1
Scheduling
Microsoft Yammer
3.9
Webex App
7.6
Workflow Automation
Microsoft Yammer
4.0
Webex App
7.0
Mobile Access
Microsoft Yammer
6.5
Webex App
9.1
Search
Microsoft Yammer
6.3
Webex App
8.3
Visual planning tools
Microsoft Yammer
4.6
Webex App
7.4

Communication

Microsoft Yammer
6.8
Webex App
7.7
Chat
Microsoft Yammer
9.4
Webex App
9.1
Notifications
Microsoft Yammer
8.6
Webex App
9.2
Discussions
Microsoft Yammer
8.9
Webex App
8.8
Surveys
Microsoft Yammer
7.9
Webex App
7.4
Internal knowledgebase
Microsoft Yammer
6.2
Webex App
7.5
Integrates with GoToMeeting
Microsoft Yammer
4.2
Webex App
6.0
Integrates with Gmail and Google Hangouts
Microsoft Yammer
3.5
Webex App
5.7
Integrates with Outlook
Microsoft Yammer
5.8
Webex App
8.2

File Sharing & Management

Microsoft Yammer
5.8
Webex App
7.9
Versioning
Microsoft Yammer
7.2
Webex App
7.0
Video files
Microsoft Yammer
8.0
Webex App
8.6
Audio files
Microsoft Yammer
7.8
Webex App
8.9
Document collaboration
Microsoft Yammer
5.9
Webex App
7.3
Access control
Microsoft Yammer
5.6
Webex App
7.7
Advanced security features
Microsoft Yammer
5.0
Webex App
8.5
Integrates with Google Drive
Microsoft Yammer
2.5
Webex App
6.6
Device sync
Microsoft Yammer
4.2
Webex App
8.8

Pros

Microsoft Yammer

  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Marcos Sola | TrustRadius Reviewer

Webex App

  • Packed with features
  • Good admin portal with a useful dashboard which comes with good troubleshooting and reporting features
  • Combination of Cisco Webex software and Cisco TelePresence hardware provide great capabilities for running small to large scale meetings
  • Great support with Cisco TAC
Anonymous | TrustRadius Reviewer

Cons

Microsoft Yammer

  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Kyle Legg | TrustRadius Reviewer

Webex App

  • Sometimes difficult to hear the main agenda of the meeting while someone background noise is continuously occurring
  • Video conferencing is not good in Cisco Webex teams
  • Unable to send the audio recording through desktop or PC.
  • But rather than this it totally fulfilled my requirement.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Microsoft Yammer

Microsoft Yammer 6.9
Based on 10 answers
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Vivian Thacker | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 5 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Microsoft Yammer

Microsoft Yammer 9.0
Based on 3 answers
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Stefano Tempesta | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 84 answers
The platform is incredible usable for day to day work life, especially during the Covid-19 era when the majority of us are remote. The features like creating a space or leveraging your personal room are similar to jumping in a conference room if we were in person. I have been able to maintain high levels of productivity consistently as I would have in the office over the past 15months. Although only transitioning to Webex in the last couple of months, the features allow for an all in one experience which just makes that collaboration and communication even simpler
Anonymous | TrustRadius Reviewer

Reliability and Availability

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
Very available
Danielle Brigida | TrustRadius Reviewer

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Microsoft Yammer

Microsoft Yammer 9.0
Based on 1 answer
It's a simple product but it does provide value.
Danielle Brigida | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Microsoft Yammer

Microsoft Yammer 7.0
Based on 14 answers
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Nikhil George | TrustRadius Reviewer

Webex App

Webex App 8.3
Based on 128 answers
WebEx [(formerly Webex Teams)] service, being the general service provided for all applications developed by cisco, has an exemplary response speed of only a couple of hours from the time the support ticket is submitted. We like that the Webex team provides accurate information to assist in the resolution of any conflicts that may arise.
Gregory Thomas | TrustRadius Reviewer

In-Person Training

Microsoft Yammer

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

Online Training

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Vivian Thacker | TrustRadius Reviewer

Webex App

Webex App 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

Implementation Rating

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
We organically implemented the product
Danielle Brigida | TrustRadius Reviewer

Webex App

Webex App 8.8
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Microsoft Yammer

Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing
Anonymous | TrustRadius Reviewer

Webex App

Honestly, I think Slack might be better than Webex when it comes to document sharing and the chat feature (DMs and groups). I love the "channel" concept. But Slack does not stand up against Webex when it comes to integrating features such as phone call/device connection. If Webex did not have this feature, I would most likely fight harder to use Slack.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Scalability

Microsoft Yammer

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Microsoft Yammer

  • Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
  • Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
  • Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
  • Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
  • Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
Joakim Berg | TrustRadius Reviewer

Webex App

  • The integration to the Webex Meetings side of things is great from a Productivity side of things, so you don't have to drop in and out of multiple applications. But there is no real tangible ROI associated to that - it is more around creating a positive user experience.
  • The flexibility to use Webex so it can allow you to have a shared collaboration space across any device any where is a massive positive, especially in the current climate where Remote Working and Collaborating is so critical.
Anonymous | TrustRadius Reviewer

Pricing Details

Microsoft Yammer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Yammer Editions & Modules

Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Microsoft Yammer
7.9
Webex App
8.3

Likelihood to Renew

Microsoft Yammer
6.9
Webex App
9.0

Usability

Microsoft Yammer
9.0
Webex App
9.0

Reliability and Availability

Microsoft Yammer
8.0
Webex App
10.0

Performance

Microsoft Yammer
9.0
Webex App
9.0

Support Rating

Microsoft Yammer
7.0
Webex App
8.3

In-Person Training

Microsoft Yammer
Webex App
9.0

Online Training

Microsoft Yammer
8.0
Webex App
8.0

Implementation Rating

Microsoft Yammer
8.0
Webex App
8.8

Scalability

Microsoft Yammer
Webex App
10.0

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