What users are saying about
322 Ratings
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Top Rated
983 Ratings
322 Ratings
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Score 7.6 out of 100

Webex App

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Top Rated
983 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Webex App ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

4.9

Microsoft Yammer

49%
8.2

Webex App

82%
Webex App ranks higher in 7/7 features

Task Management

5.3
53%
24 Ratings
8.3
83%
197 Ratings

Gantt Charts

1.1
11%
11 Ratings
7.7
77%
112 Ratings

Scheduling

4.7
47%
17 Ratings
8.7
87%
290 Ratings

Workflow Automation

5.2
52%
19 Ratings
7.9
79%
154 Ratings

Mobile Access

5.8
58%
37 Ratings
8.9
89%
325 Ratings

Search

6.8
68%
37 Ratings
8.0
80%
262 Ratings

Visual planning tools

5.3
53%
21 Ratings
8.2
82%
177 Ratings

Communication

6.1

Microsoft Yammer

61%
8.4

Webex App

84%
Webex App ranks higher in 8/8 features

Chat

7.4
74%
38 Ratings
8.9
89%
356 Ratings

Notifications

7.5
75%
42 Ratings
8.6
86%
350 Ratings

Discussions

7.3
73%
41 Ratings
8.8
88%
332 Ratings

Surveys

7.0
70%
32 Ratings
7.8
78%
219 Ratings

Internal knowledgebase

5.1
51%
31 Ratings
7.9
79%
202 Ratings

Integrates with GoToMeeting

5.6
56%
13 Ratings
8.2
82%
130 Ratings

Integrates with Gmail and Google Hangouts

4.0
40%
12 Ratings
8.1
81%
159 Ratings

Integrates with Outlook

5.2
52%
31 Ratings
8.7
87%
305 Ratings

File Sharing & Management

6.6

Microsoft Yammer

66%
8.3

Webex App

83%
Webex App ranks higher in 6/8 features

Versioning

7.0
70%
25 Ratings
8.0
80%
185 Ratings

Video files

8.6
86%
30 Ratings
8.1
81%
278 Ratings

Audio files

8.6
86%
28 Ratings
8.4
84%
276 Ratings

Document collaboration

6.0
60%
29 Ratings
8.3
83%
268 Ratings

Access control

5.3
53%
30 Ratings
8.3
83%
236 Ratings

Advanced security features

5.9
59%
26 Ratings
8.3
83%
246 Ratings

Integrates with Google Drive

5.2
52%
13 Ratings
8.3
83%
152 Ratings

Device sync

5.9
59%
23 Ratings
8.4
84%
223 Ratings

Attribute Ratings

  • Microsoft Yammer is rated higher in 2 areas: Likelihood to Renew, Usability
  • Webex App is rated higher in 5 areas: Likelihood to Recommend, Availability, Support Rating, Online Training, Implementation Rating
  • Microsoft Yammer and Webex App are tied in 1 area: Performance

Likelihood to Recommend

6.5

Microsoft Yammer

65%
52 Ratings
8.7

Webex App

87%
419 Ratings

Likelihood to Renew

6.9

Microsoft Yammer

69%
10 Ratings
6.7

Webex App

67%
7 Ratings

Usability

9.0

Microsoft Yammer

90%
3 Ratings
8.8

Webex App

88%
356 Ratings

Availability

8.0

Microsoft Yammer

80%
2 Ratings
10.0

Webex App

100%
1 Rating

Performance

9.0

Microsoft Yammer

90%
2 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

7.0

Microsoft Yammer

70%
24 Ratings
8.5

Webex App

85%
395 Ratings

In-Person Training

Microsoft Yammer

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

7.0

Microsoft Yammer

70%
2 Ratings
8.7

Webex App

87%
2 Ratings

Implementation Rating

8.0

Microsoft Yammer

80%
2 Ratings
9.0

Webex App

90%
5 Ratings

Configurability

Microsoft Yammer

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Ease of integration

Microsoft Yammer

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Product Scalability

Microsoft Yammer

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Vendor post-sale

Microsoft Yammer

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Vendor pre-sale

Microsoft Yammer

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Likelihood to Recommend

Microsoft

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos. As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos. At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Read full review

Cisco

Webex is suited for video calls with your team members. It can host up to a decent amount of people. You also have multiple features, such as sharing your screen, taking control of other people's screens, recording the meeting, and sending over files during meetings. It's less appropriate if you want to send a quick message to other people as a simple question. Sometimes you don't want to have to involve in calling people because you want things done quickly; Webex needs this.
Read full review

Pros

Microsoft

  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Read full review

Cisco

  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review

Cons

Microsoft

  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Read full review

Cisco

  • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
  • Having an option to create publically searchable spaces so that a community can be grown around Webex.
  • A Meraki app/bot to push notification to the Webex App.
Read full review

Pricing Details

Microsoft Yammer

Starting Price

Editions & Modules

Microsoft Yammer editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Webex App

    Starting Price

    $0 user/month

    Editions & Modules

    Webex App editions and modules pricing
    EditionModules
    Basic Plan$0.001
    Meet Plan$13.502
    Meet + Call Plan$25.003
    Enterprise PlanContact Sales4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    Microsoft

    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review

    Cisco

    Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
    Read full review

    Usability

    Microsoft

    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review

    Cisco

    As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
    Read full review

    Reliability and Availability

    Microsoft

    Very available
    Read full review

    Cisco

    We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
    Read full review

    Performance

    Microsoft

    It's a simple product but it does provide value.
    Read full review

    Cisco

    I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
    Read full review

    Support Rating

    Microsoft

    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Read full review

    Cisco

    The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
    Read full review

    In-Person Training

    Microsoft

    No answers on this topic

    Cisco

    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review

    Online Training

    Microsoft

    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review

    Cisco

    Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
    Read full review

    Implementation Rating

    Microsoft

    We organically implemented the product
    Read full review

    Cisco

    Management involvement to get users to adopt is key. Users have a hard time changing to new software.
    Read full review

    Alternatives Considered

    Microsoft

    Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing
    Read full review

    Cisco

    I think Webex App is somewhat better than other video conferencing apps due to following reasons -
    • Better quality of recorded sessions
    • Better in terms of options for meeting customization
    • Can be integrated with Outlook
    • Ease of use
    It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
    Read full review

    Scalability

    Microsoft

    No answers on this topic

    Cisco

    Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
    Read full review

    Return on Investment

    Microsoft

    • Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
    • Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
    • Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
    • Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
    • Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
    Read full review

    Cisco

    • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
    • Many teachers have now good skills for online education due to Webex conferences.
    • Our students have good jobs and they manage to access Universities due to our Webex conferences.
    Read full review

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