What users are saying about
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273 Ratings
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Top Rated
1449 Ratings

Microsoft Yammer

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273 Ratings
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Score 7.8 out of 100

Zoom

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Top Rated
1449 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Microsoft Yammer

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Erik Ralston | TrustRadius Reviewer

Zoom

If you have to video conference anyone, and I do mean ANYone, Zoom is the perfect platform for that. Part of my job is helping our company adopt new technologies that we purchase, and Zoom is our preferred method. Maybe for an intimate setting or a performance review, I wouldn't use Zoom? But for almost any other scenario, I would recommend using Zoom.
Charles Browder | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Microsoft Yammer
7.0
Zoom
Task Management
Microsoft Yammer
6.5
Zoom
Gantt Charts
Microsoft Yammer
6.5
Zoom
Scheduling
Microsoft Yammer
6.6
Zoom
Workflow Automation
Microsoft Yammer
6.3
Zoom
Mobile Access
Microsoft Yammer
8.4
Zoom
Search
Microsoft Yammer
7.8
Zoom
Visual planning tools
Microsoft Yammer
6.7
Zoom

Communication

Microsoft Yammer
8.4
Zoom
Chat
Microsoft Yammer
9.0
Zoom
Notifications
Microsoft Yammer
8.5
Zoom
Discussions
Microsoft Yammer
9.1
Zoom
Surveys
Microsoft Yammer
8.1
Zoom
Internal knowledgebase
Microsoft Yammer
8.1
Zoom
Integrates with GoToMeeting
Microsoft Yammer
7.7
Zoom
Integrates with Gmail and Google Hangouts
Microsoft Yammer
8.2
Zoom
Integrates with Outlook
Microsoft Yammer
8.9
Zoom

File Sharing & Management

Microsoft Yammer
7.7
Zoom
Versioning
Microsoft Yammer
6.8
Zoom
Video files
Microsoft Yammer
8.2
Zoom
Audio files
Microsoft Yammer
7.9
Zoom
Document collaboration
Microsoft Yammer
7.9
Zoom
Access control
Microsoft Yammer
8.3
Zoom
Advanced security features
Microsoft Yammer
7.3
Zoom
Integrates with Google Drive
Microsoft Yammer
7.0
Zoom
Device sync
Microsoft Yammer
8.3
Zoom

Performance & Compatibility of Online Events Software

Microsoft Yammer
Zoom
8.2
High quality audio
Microsoft Yammer
Zoom
8.9
High quality video
Microsoft Yammer
Zoom
9.0
Low bandwidth requirements
Microsoft Yammer
Zoom
8.0
Mobile support
Microsoft Yammer
Zoom
7.0

Screen Sharing

Microsoft Yammer
Zoom
8.9
Desktop sharing
Microsoft Yammer
Zoom
9.3
Whiteboards
Microsoft Yammer
Zoom
8.4

Online Meetings / Events

Microsoft Yammer
Zoom
8.6
Calendar integration
Microsoft Yammer
Zoom
8.6
Meeting initiation
Microsoft Yammer
Zoom
8.9
Integrates with social media
Microsoft Yammer
Zoom
7.7
Record meetings / events
Microsoft Yammer
Zoom
9.0
Slideshows
Microsoft Yammer
Zoom
8.9

Online Events Collaboration

Microsoft Yammer
Zoom
8.5
Live chat
Microsoft Yammer
Zoom
8.8
Audience polling
Microsoft Yammer
Zoom
8.4
Q&A
Microsoft Yammer
Zoom
8.4

Online Events Security

Microsoft Yammer
Zoom
8.7
User authentication
Microsoft Yammer
Zoom
8.8
Participant roles & permissions
Microsoft Yammer
Zoom
8.7
Confidential attendee list
Microsoft Yammer
Zoom
8.5

Pros

Microsoft Yammer

  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Marcos Sola | TrustRadius Reviewer

Zoom

  • It just works. Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. Now, our users connect instantaneously.
  • Dashboard is fantasitic. Can access real time information to troubleshoot calls.
  • Admin ports offers quite a bit of information. Like that it's a one stop shop to access everything I need to administer the site, users, run reports and access the dashboard.
  • Tickets get resolved quickly.
  • Feature requests are realized quickly.
Diana Anderson | TrustRadius Reviewer

Cons

Microsoft Yammer

  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Kyle Legg | TrustRadius Reviewer

Zoom

  • When I used Zoom while conducting some administration tasks, it wasn't quick to switch back and forth between the one providing support and the user for the copy/paste function. When I spoke to the one providing support they said it happened all the time.
Dylan Smith | TrustRadius Reviewer

Likelihood to Renew

Microsoft Yammer

Microsoft Yammer 6.9
Based on 10 answers
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Vivian Thacker | TrustRadius Reviewer

Zoom

Zoom 9.4
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik | TrustRadius Reviewer

Usability

Microsoft Yammer

Microsoft Yammer 9.0
Based on 3 answers
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Stefano Tempesta | TrustRadius Reviewer

Zoom

Zoom 9.6
Based on 15 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner | TrustRadius Reviewer

Reliability and Availability

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
Very available
Danielle Brigida | TrustRadius Reviewer

Zoom

Zoom 10.0
Based on 1 answer
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik | TrustRadius Reviewer

Performance

Microsoft Yammer

Microsoft Yammer 9.0
Based on 1 answer
It's a simple product but it does provide value.
Danielle Brigida | TrustRadius Reviewer

Zoom

Zoom 10.0
Based on 1 answer
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik | TrustRadius Reviewer

Support Rating

Microsoft Yammer

Microsoft Yammer 7.0
Based on 12 answers
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Nikhil George | TrustRadius Reviewer

Zoom

Zoom 9.3
Based on 14 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess | TrustRadius Reviewer

Online Training

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Vivian Thacker | TrustRadius Reviewer

Zoom

No score
No answers yet
No answers on this topic

Implementation Rating

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
We organically implemented the product
Danielle Brigida | TrustRadius Reviewer

Zoom

Zoom 9.6
Based on 7 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik | TrustRadius Reviewer

Alternatives Considered

Microsoft Yammer

Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing
Anonymous | TrustRadius Reviewer

Zoom

Zoom is more user-friendly than any of these other options. The UI is better looking and easier to understand. Zoom also integrates well with our chosen hardware including Avocor touch screens, Huddly cameras and Shure microphones.
Tanner Lichty | TrustRadius Reviewer

Scalability

Microsoft Yammer

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik | TrustRadius Reviewer

Return on Investment

Microsoft Yammer

  • Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
  • Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
  • Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
  • Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
  • Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
Joakim Berg | TrustRadius Reviewer

Zoom

  • Allowed for us to start meetings at a faster speed especially with its Slack integration.
  • Integration with HubSpot has made it easy to also set up Zoom webinars and sync any contact data within the CRM.
  • Need battery chargers for laptops in a meeting lasting over an hour - drains them fairly quickly.
Christine Austin | TrustRadius Reviewer

Pricing Details

Microsoft Yammer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Yammer Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector49/month
Business19.99/month
    SaaS Edition
    Basic$0
    Pro14.99/month
    Business19.99/month
    Zoom Room Conference Room49/month
    Webinar54.99/month
      Additional Pricing Details

      Rating Summary

      Likelihood to Recommend

      Microsoft Yammer
      7.8
      Zoom
      9.2

      Likelihood to Renew

      Microsoft Yammer
      6.9
      Zoom
      9.4

      Usability

      Microsoft Yammer
      9.0
      Zoom
      9.6

      Reliability and Availability

      Microsoft Yammer
      8.0
      Zoom
      10.0

      Performance

      Microsoft Yammer
      9.0
      Zoom
      10.0

      Support Rating

      Microsoft Yammer
      7.0
      Zoom
      9.3

      Online Training

      Microsoft Yammer
      8.0
      Zoom

      Implementation Rating

      Microsoft Yammer
      8.0
      Zoom
      9.6

      Scalability

      Microsoft Yammer
      Zoom
      10.0

      Add comparison