MicroStrategy Mobile vs. WompMobile

One of best business intelligence enterprise reporting tools, it has loads of rich features available to the business user with ease of use and advanced analysis in a single end-to-end solution. I like MicroStrategy's simplicity in creating complex multi-pass SQL reports, visualizations over varied data sets, and the breath of areas in which the product can be used. I like mostly everything. I think there are some remaining improvements that could be done in the area of data visualization.

Incentivized

At first look we were not sure if WompMobile was well suited for E-Commerce because they had very few examples of E-Commerce sites within their portfolio. We spoke with the team at WompMobile and those concerns were tossed right out the window. I can't think of any scenario where WompMobile would not be able to provide the right mobile solution.

• MicroStrategy has widgets that allow you to display data using elaborate and complex graphs such as maps, microcharts, thermometers, etc.
• The same dashboards can also be viewed on the web by users who don't have mobile devices.
• For mobile, MicroStrategy has created unique selectors that are more suited for smartphones and tablets.
• MicroStrategy uses the features of mobile devices such as accelerometers to select different views and change the display when the device is tilted or rotated. In addition you can use inputs such as the camera to read barcode data and enter inventory data into the database.

Incentivized

• Delivery. On time delivery of design and updates.
• Access. Whenever we have a question or need something communication is immediate.
• Best practices. Our speed and SEO scores are outstanding. When Google changes algorithms our mobile site is already prepped for it.
• Maintenance. If assets pulled from our main site create problems on mobile we are informed right away.
• Improvements. WompMobile regularly investigates and offers improvements to functionality as the mobile space develops.

• Pop-ups.
• Refresh rate.

Incentivized

• Support Options. We struggled a bit with not having a 24x7 support option from WompMobile. Even though we haven't had to use it, and a global company like us would feel better with a 24x7 support option. We even expected to pay more to have that comfort for "just in case" scenarios. However, their speed in responding to your production issue has been phenomenal, and it makes you wonder if the current model is way better than a 24x7 support option where they might have to hire less costly labor who would take longer to resolve your issue.
• Test Environment. We struggled not having our test environment connected to their test environment. They have a test environment where they show you the changes, but it's not accessible through your test environment. It's a different concept.
• Reporting. WompMobile doesn't have a portal or dashboard for customers to see the hits and performance metrics of their site.

Great solution and development team

Incentivized

Great development support

Incentivized

MicroStrategy is much better.

Incentivized

I have no basis of comparison. I stumbled upon WompMobile from a mention by This American Life (I think), and worked it out with them. Looked no further

• Our mobile site was pretty basic, but once WompMobile changed the site, we saw increased results across our site. Our site runs smoother than before, leading to more positive customer experiences.
• The site runs faster as well, allowing our customers to shop longer and quicker.

Incentivized