Middesk vs. XLCubed

Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.

Incentivized

I have found XLCubed to be well suited to most organisation sizes. While we implement against Microsoft Dynamics we have also successfully used XLCubed against all types of data. This includes hospitals, manufactures, distributors and financial services providers. Is not well suited to "live" reports.

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• XLCubed's design grid is very intuitive, allowing our users to begin building their queries right away.
• XLCubed's recent v10 release includes very effective and attractive small multiple charts. And, since these are connected directly to live data, no time is wasted in copying and pasting data into Excel.
• XLCubed's web platform allows us to publish data to our third parties in an effective and rapid manner.

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

• Interactivity
• Web Logging and Auditing
• Promoting special features "how to"

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

I am happy with the usability. There is always some room for improvement

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

The support team is always available and I get my mails answered usually within one hour. That is amazing.

ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.

Incentivized

XLCubed is easy to setup and use. With Cognos you need a university degree to setup the product.

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized

• The ability for users to build and own their reports has helped to push the concept of a single source of truth, replacing information housed in multiple Excel workbooks. Now users can query the cubes thru XLCubed for that source of truth, reducing the risk of a user working from outdated Excel workbooks.