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Top Rated
127 Ratings
23 Ratings
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Score 8.5 out of 100

Ubiquiti Networks UniFi

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Score 8.4 out of 100

Highlights

MikroTik Routers and Switches and Ubiquiti Networks Unifi are vendors of network hardware and software. Both offer routers, switches, hotspot devices, and management software to manage and control the network. In general, MikroTik offers more granular flexibility at the cost of usability, while Ubiquiti offers a smoother, albeit more rigid, user experience. Users of both vendors are used primarily from small and mid-sized businesses, likely because both vendors offer a lower price point and fewer enterprise-level network features than some of their competitors.

Features

Although both MikroTik Routers and Switches and Ubiquiti Networks Unifi offer products and features to set up and manage networks, they distinguish themselves from each other in unique ways.

MikroTik Routers and Switches has a reputation for granular flexibility and customizability. Administrators can modify configuration on the packet level and specifically allocate bandwidth to areas that see more traffic. Script-based management and administration allows for automation of routine or repetitive tasks. The underlying MikroTik RouterOS operating system is the same across all hardware models, allowing potential customers to test their configurations and deployment on cheaper equipment before committing to more expensive hardware. Affordable pricing and a simple, straightforward licensing system help make MikroTik a popular choice for hands-on customers.

Ubiquiti Networks Unifi distinguishes itself with a powerful, modern dashboard that provides centralized management for entire networks. It includes detailed statistics on network topology, device statistics, and client details. Their customers report solid, reliable Wi-Fi performance from Ubiquiti hardware, especially in mesh and high-density Wi-Fi configurations. Remote management tools allow administrators to deploy new networks and configurations without being onsite.

Limitations

MikroTik Routers and Switches and Ubiquiti Networks Unifi are both capable vendors with reliable products, but they also have limitations that are important to consider before committing to either one as a networking solution.

Customers of MikroTik Routers and Switches report occasional stability and performance issues, especially in complex, high-density Wi-Fi scenarios. Some administrators wished for more quality-of-life features from the script-based management and maintenance tools, or reported that the administrative dashboard left something to be desired. Configuring MikroTik RouterOS can be a daunting task, requiring a lot of domain expertise to set up properly. Finally, a lack of official support and limited community support left some customers without assistance when they encountered problems.

Ubiquiti Networks Unifi, while generally affordable, is still pricier than MikroTik’s solutions. Their system offers fewer flexibility and customizability options. Some users wished for more details on the central dashboard, like VPN usage statistics or more granular details on network anomalies. Others found Ubiquiti’s hardware offerings under-powered and lacking in desired security features, with fewer overall hardware options compared to their pricier competitors.

Pricing

The cost of deploying a wireless network will vary greatly depending on configuration and hardware requirements. Both MikroTik Routers and Switches and Ubiquiti Networks Unifi offer a wide array of hardware that ranges from under $40 to over $3,000. Detailed pricing for individual hardware units is available from the respective vendors.

Attribute Ratings

  • MikroTik Routers and Switches is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Ubiquiti Networks UniFi is rated higher in 1 area: Usability

Likelihood to Recommend

9.2

MikroTik Routers and Switches

92%
6 Ratings
7.9

Ubiquiti Networks UniFi

79%
41 Ratings

Usability

9.0

MikroTik Routers and Switches

90%
1 Rating
9.5

Ubiquiti Networks UniFi

95%
3 Ratings

Support Rating

8.8

MikroTik Routers and Switches

88%
3 Ratings
7.4

Ubiquiti Networks UniFi

74%
10 Ratings

Likelihood to Recommend

MikroTik Routers and Switches

MikroTik is suited for large companies that require advanced distributions in terms of contracted bandwidth, and in the same way, allows a single device to specify filtering and firewall rules without acquiring an additional device. There is a range for small companies which is more economical and less robust, but in case it's not necessary, such a strict control over the data consumption of the company is not a feasible solution.
Carlos Alberto Pedron Espinett | TrustRadius Reviewer

Ubiquiti Networks UniFi

In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLYWe bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Anonymous | TrustRadius Reviewer

Pros

MikroTik Routers and Switches

  • Affordable, it has more features compared to other brand at the same price.
  • Widely available, by today it's easy to obtained one, even online retailers sell it.
  • Highly customizable, you may write a powerful script to enhance the function.
  • Flexible, you can make different configuration approach based on you needs.
Alex Anwar | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
Patrick Plaisance | TrustRadius Reviewer

Cons

MikroTik Routers and Switches

  • Some of the wiki articles have not been updated or are not accurate enough. We spent a couple of days trying to find an example of implementing a mobile IPSec client solution. But once this has been implemented, it has been solid (always worked). A bigger community would help, and I am finding it hard to find the time to contribute to these articles.
Adrian Takacs | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
Vin Campbell | TrustRadius Reviewer

Pricing Details

MikroTik Routers and Switches

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ubiquiti Networks UniFi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

MikroTik Routers and Switches

MikroTik Routers and Switches 9.0
Based on 1 answer
Almost perfect, despite some issue that need to be addressed by the manufacturer. If this issue has been addressed, a full 10 mark will be given.
Alex Anwar | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 9.5
Based on 3 answers
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Brandon Patton | TrustRadius Reviewer

Support Rating

MikroTik Routers and Switches

MikroTik Routers and Switches 8.8
Based on 3 answers
There is no SOC, NOC, where you can contact to try to resolve any difficulties. The problems that these devices have are solved largely through the community, with workaround alternatives, or if the support team responds to a request, the response times are too high for the current needs of technological communications.
Tanner Moreno | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 7.4
Based on 10 answers
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Tiago Mokwa | TrustRadius Reviewer

Alternatives Considered

MikroTik Routers and Switches

Cisco Routers are one of the best in the market, however they are also very expensive and not suitable for a small deployment or any deployment which requires just a couple of routers. MikroTik on the other hand are less expensive and provides many features that you require for a small scale deployment. they fit in with the budget and do what you need them to.
Umair Ali Khan | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
Anonymous | TrustRadius Reviewer

Return on Investment

MikroTik Routers and Switches

  • First of all it's cheaper than Cisco routers.
  • It has more functionality than Cisco routers that cost 4 times more.
  • It has a GUI. But it has CLI too.
Marcin Chabowski | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
  • The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.
Aaron Smith | TrustRadius Reviewer

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