What users are saying about
12 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Mimecast Cloud Archive

If you want to keep your production email system from getting bloated with old, out of date emails and want the archived emails to be easily searchable, Mimecast Archiving is an ideal tool. It is also completely cloud-based, so requires no additional infrastructure to implement it. If you are paranoid about storing your email in the cloud (albeit in a totally secure environment), then Mimecast is not for you.
Anonymous | TrustRadius Reviewer

Smarsh Connected Suite

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
Anonymous | TrustRadius Reviewer

Pros

Mimecast Cloud Archive

  • Message archiving is essential in healthcare and Mimecast makes it easy and at a reasonable cost. One of the features we appreciate most is the search function. Outlook can be pretty frustrating when it comes to searching for messages and Mimecast adds plenty of filtering and search capabilities that help find what Outlook can't.
  • Targeted Threat Protection (TTP) is a great service that proxies URL's in email and adds an extra layer of protection against malicious attachments. The addition of TTP a couple years ago demonstrates Mimecast's continued development to meet modern threats.
  • Online mailbox can be used for email continuity if your mail server is down. We don't have frequent downtime but it's good to know communications can keep flowing if we do.
  • Support is always helpful and timely.
Joe Moore | TrustRadius Reviewer

Smarsh Connected Suite

  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
Will Jordan | TrustRadius Reviewer

Cons

Mimecast Cloud Archive

  • Although many people seem to love it, I think their search capability takes some getting used to. It works and you can find anything you need but it is not as clean as if searching in Outlook.
  • When an incoming domain is on the Mimecast's blacklist the email is totally blocked and there is no notification of this so if a user tells me they are not getting email from somewhere I sometimes have to assume this is the issue and go the extra step and add that domain to a white list not knowing if it will really solve the issue.
  • The Large File send options in outlook work fairly well but if one is sending a dozen files the receiver SHOULD get an option to download them all into one size but they do not. Instead they have to download each file individually.
  • Some of their new client releases can cause issues so you must test the clients well and usually stick with a good one when you get one that works well in your environment.
Jeffrey Rudacille | TrustRadius Reviewer

Smarsh Connected Suite

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Mimecast Cloud Archive

Mimecast Cloud Archive 10.0
Based on 1 answer
Does everything we need in the realm of email archiving, does it well and does it at a price point that seems very reasonable.
Anonymous | TrustRadius Reviewer

Smarsh Connected Suite

Smarsh Connected Suite 8.1
Based on 2 answers
It's the only product at this time that meets all of our requirements.
Will Jordan | TrustRadius Reviewer

Support Rating

Mimecast Cloud Archive

Mimecast Cloud Archive 7.8
Based on 3 answers
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
Anonymous | TrustRadius Reviewer

Smarsh Connected Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Mimecast Cloud Archive

Users are not able to delete emails hence Mimecast EIA becomes a very useful tool during e-discovery. For EOA, they offer an inplace archive which means that emails can be deleted if the service is not turned on.
Anonymous | TrustRadius Reviewer

Smarsh Connected Suite

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
Anonymous | TrustRadius Reviewer

Return on Investment

Mimecast Cloud Archive

  • We needed a product that would allow us to keep at least 7 years worth of emails as required by the business and Mimecast, with its unlimited archiving, meets this requirement perfectly.
  • Being a cloud-based solution allowed us to save on hardware, infrastructure, and maintenance costs when compared to our previous on-prem appliance.
Anonymous | TrustRadius Reviewer

Smarsh Connected Suite

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
Anonymous | TrustRadius Reviewer

Pricing Details

Mimecast Cloud Archive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smarsh Connected Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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