What users are saying about
2 Ratings
5 Ratings
2 Ratings
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Score 6 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Mindmatrix

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.
Anonymous | TrustRadius Reviewer

Signpost

Signpost is helping us on a very large scale in managing the reviews and increasing positive reviews about the organization. The support team is great, the dashboard is fully functional. I will recommend this tool to other organizations [and] it will definitely help them to enhance their feedback system.
Mallory Robinson | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mindmatrix
2.6
Signpost
WYSIWYG email editor
Mindmatrix
1.0
Signpost
Dynamic content
Mindmatrix
1.8
Signpost
Ability to test dynamic content
Mindmatrix
1.8
Signpost
Landing pages
Mindmatrix
4.5
Signpost
A/B testing
Mindmatrix
3.6
Signpost
Email deliverability reporting
Mindmatrix
2.7
Signpost
List management
Mindmatrix
3.6
Signpost
Triggered drip sequences
Mindmatrix
1.8
Signpost

Lead Management

Mindmatrix
3.9
Signpost
Lead nurturing
Mindmatrix
3.6
Signpost
Lead scoring and grading
Mindmatrix
5.5
Signpost
Automated sales alerts and tasks
Mindmatrix
2.7
Signpost

Social Media Marketing

Mindmatrix
5.0
Signpost
Social sharing and campaigns
Mindmatrix
5.5
Signpost
Social profile integration
Mindmatrix
4.5
Signpost

Reporting & Analytics

Mindmatrix
5.0
Signpost
Dashboards
Mindmatrix
5.5
Signpost
Standard reports
Mindmatrix
4.5
Signpost

Platform & Infrastructure

Mindmatrix
1.4
Signpost
API
Mindmatrix
1.0
Signpost
Role-based workflow & approvals
Mindmatrix
1.8
Signpost
Customizability
Mindmatrix
1.8
Signpost
Integration with Salesforce.com
Mindmatrix
1.0
Signpost

Pros

Mindmatrix

  • Drip campaigns ready to go for several Industries
Anonymous | TrustRadius Reviewer

Signpost

  • The best feature that I like the most and have been using for some time is their marketing tool. Signpost makes marketing an easy task. It has enhanced our productivity.
  • As I did things manually in the past but now Signpost has made this very much easier for me to just trust their marketing tool to do marketing according to the algorithm.
  • It helps me to have more organic views on the platform and more positive reviews on the newsletter.
  • The automated system asks for reviews from the customer which makes it even more helpful in changing and advancing new things.
  • It also changes our approach to the work and with the automated extremely functional setup it increases our positive reviews which is good for the organization.
Mallory Robinson | TrustRadius Reviewer

Cons

Mindmatrix

  • Navigation is confusing, not intuitive.
  • Creating and changing users must be done by a ticketing request.
  • Horrific support, all email and overseas, rarely talk to anyone.
  • There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
  • There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.
Anonymous | TrustRadius Reviewer

Signpost

  • [I feel] the campaign tab needs a lot of improvement. The campaign part is not up to mark. Need a lot of changes to be more precise and relevant to the actual campaign niche.
  • Another big drawback that I discovered while using it that it does not allow to send text messages to customers unless the customer accepts an invite first.
Mallory Robinson | TrustRadius Reviewer

Likelihood to Renew

Mindmatrix

Mindmatrix 1.0
Based on 1 answer
There are a lot of bugs and poor design in this product.
Anonymous | TrustRadius Reviewer

Signpost

No score
No answers yet
No answers on this topic

Alternatives Considered

Mindmatrix

I selected Mindmatrix solely based on the content they had available for our vertical.
Anonymous | TrustRadius Reviewer

Signpost

No answers on this topic

Return on Investment

Mindmatrix

  • Drip campaigns can be started right away because there are prebuilt templates for our vertical.
Anonymous | TrustRadius Reviewer

Signpost

  • The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
  • They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
  • This makes me more confident in using the platform more in depth.
Mallory Robinson | TrustRadius Reviewer

Pricing Details

Mindmatrix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$325 per month

Mindmatrix Editions & Modules

Edition
Sales Enablement for Direct Sales$301
Sales Enablement for Channel/Reps$151
Sales Enablement for Franchisers and Retailers$151
Sales Enablement for Multi Channel EnterpriseContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Signpost

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Signpost Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Mindmatrix
1.8
Signpost
8.0

Likelihood to Renew

Mindmatrix
1.0
Signpost

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