Mitel MiCollab vs PanTerra Streams

Likelihood to Recommend

Mitel MiCollab works great for organizations that require its employees to communicate on a consistent basis. It provides everything a company might need to communicate, collaborate, and share insights. The software would be much less appropriate for smaller companies with only a small number of employees working together in close quarters in addition to those where employees complete tasks with little to no team input.

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Verified User

Analyst in Finance and Accounting

Investment Banking Company, 1001-5000 employees

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PanTerra Streams is well suited for file sharing amongst different groups in the organization. This enables both parties to work at a higher speed towards achieving set goals. Also, the messaging feature enables the team to communicate frequently in case they need any clarification. It is also well suited for voicemail messages.

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James Montana

Information Technology Audit Manager

Delta CollegeEducation Management, 1001-5000 employees

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Feature Rating Comparison

Mitel MiCollab

PanTerra Streams

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Mitel MiCollab

PanTerra Streams

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Mitel MiCollab

PanTerra Streams

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Easy deployment to end users, which assists with client deployment. Their email that provides access to download the software via multiple methods helps tremendously on the consulting side.
Easy interface for collaboration and voice. End users like the clean interface and ease of use.
An all-in-one solution for voice and collaboration. It delivers voicemail, chat, voice services, and mobility.

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Steve Davis

Senior IT Systems Administrator

Virgin OrbitInformation Technology and Services, 11-50 employees

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Setup is not rushed, and when the system is built, there is no charge.
Software is stable, we only went to customer service 3 times last year to deal with minor problems.
Call quality is good and the control panel is simple.

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Sobhi Payne

Information Technology Manager

Club WholesaleArts & Crafts, 201-500 employees

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Cons

Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
Has chat feature to tag someone when they are on the phone, or you just don't want to call
App for smartphone allows for desk phone to cell phone collaboration

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Nathan Venno

IT Manager

VistaFood Exchange IncWholesale, 51-200 employees

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Onboarding process was rough in the beginning.
Installation and setup was not that easy.
I'm not happy about the shipping charges. It didn't show up in my offer, and my salesman didn't tell me.

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Sobhi Payne

Information Technology Manager

Club WholesaleArts & Crafts, 201-500 employees

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Support Rating

Mitel MiCollab 6.5

Based on 6 answers

Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.

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Verified User

Director in Information Technology

Hospital & Health Care Company, 51-200 employees

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PanTerra Streams 7.8

Based on 7 answers

Overall I'd rate Pantera streams 9 out of 10 because I still use it and it continues to be of great importance to me and my company. The job gets done. The company stays In profit all thanks to Pantera Streams

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Faith Ukpebor

Chemist

AlphralChemicals, 201-500 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

PanTerra Streams 7.2

Based on 7 answers

What I got as insight from our implementation team was that it did not take much time and the process was quick and easy. Besides that, the short time we were obliged to wait explains how comfortable it is to implement the software.

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Rashad Guliyev

Junior Specialist

Ziraat Bank Azerbaijan OJSCBanking, 1001-5000 employees

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Alternatives Considered

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors

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Verified User

Administrator in Information Technology

Pharmaceuticals Company, 1001-5000 employees

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Invoca has been more on cloud-center and call center data around for an SEO functionality for marketing campaigns. PanTerra borrows on the same start but does not center for SEO or marketing, instead high-end KPI reporting while Invoca is to be used more for the VOC (Voice of the Cusomter) analytics instead

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Verified User

Team Lead in Information Technology

Information Technology & Services Company, 10,001+ employees

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Return on Investment

I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.

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Verified User

Employee in Corporate

Hospital & Health Care Company, 1001-5000 employees

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Instead of having different programs with [the] monthly cost for phone fax [interoffice] communications everything is composed to one monthly rate instead.

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Verified User

Director in Information Technology

Electrical & Electronic Manufacturing Company, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Mitel MiCollab Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Free Remote, On-site varies, flexible terms

Starting Price

$12.95 per month per seat

PanTerra Streams Editions & Modules

Edition

Business Basic	17.95¹
Business Plus	24.95¹
Professional	29.95¹
Call Center	44.95¹

per month per seat

Additional Pricing Details

Request 30% discount on pricing for a limited time on all seat types.

Rating Summary

Mitel MiCollab

PanTerra Streams

Mitel MiCollab

PanTerra Streams

Mitel MiCollab

PanTerra Streams

Likelihood to Recommend

Mitel MiCollab

PanTerra Streams

Feature Rating Comparison

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Mitel MiCollab

PanTerra Streams

Cons

Mitel MiCollab

PanTerra Streams

Support Rating

Mitel MiCollab

PanTerra Streams

Implementation Rating

Mitel MiCollab

PanTerra Streams

Alternatives Considered

Mitel MiCollab

PanTerra Streams

Return on Investment

Mitel MiCollab

PanTerra Streams

Screenshots

Mitel MiCollab

PanTerra Streams

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Mitel MiCollab Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

PanTerra Streams Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison