What users are saying about
36 Ratings
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Score 6.7 out of 100
9 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Mitel MiCollab

Mitel MiCollab works great for organizations that require its employees to communicate on a consistent basis. It provides everything a company might need to communicate, collaborate, and share insights. The software would be much less appropriate for smaller companies with only a small number of employees working together in close quarters in addition to those where employees complete tasks with little to no team input.
Anonymous | TrustRadius Reviewer

PanTerra Streams

PanTerra Streams is well suited for file sharing amongst different groups in the organization. This enables both parties to work at a higher speed towards achieving set goals. Also, the messaging feature enables the team to communicate frequently in case they need any clarification. It is also well suited for voicemail messages.
James Montana | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mitel MiCollab
6.6
PanTerra Streams
Task Management
Mitel MiCollab
8.0
PanTerra Streams
Gantt Charts
Mitel MiCollab
8.0
PanTerra Streams
Scheduling
Mitel MiCollab
7.6
PanTerra Streams
Workflow Automation
Mitel MiCollab
6.5
PanTerra Streams
Mobile Access
Mitel MiCollab
6.7
PanTerra Streams
Search
Mitel MiCollab
5.4
PanTerra Streams
Visual planning tools
Mitel MiCollab
4.1
PanTerra Streams

Communication

Mitel MiCollab
6.5
PanTerra Streams
Chat
Mitel MiCollab
8.1
PanTerra Streams
Notifications
Mitel MiCollab
7.9
PanTerra Streams
Discussions
Mitel MiCollab
7.3
PanTerra Streams
Surveys
Mitel MiCollab
10.0
PanTerra Streams
Internal knowledgebase
Mitel MiCollab
8.3
PanTerra Streams
Integrates with GoToMeeting
Mitel MiCollab
1.0
PanTerra Streams
Integrates with Gmail and Google Hangouts
Mitel MiCollab
1.1
PanTerra Streams
Integrates with Outlook
Mitel MiCollab
7.9
PanTerra Streams

File Sharing & Management

Mitel MiCollab
6.2
PanTerra Streams
Video files
Mitel MiCollab
2.3
PanTerra Streams
Audio files
Mitel MiCollab
5.5
PanTerra Streams
Document collaboration
Mitel MiCollab
5.4
PanTerra Streams
Access control
Mitel MiCollab
7.3
PanTerra Streams
Advanced security features
Mitel MiCollab
7.0
PanTerra Streams
Integrates with Google Drive
Mitel MiCollab
8.0
PanTerra Streams
Device sync
Mitel MiCollab
7.7
PanTerra Streams

Pros

Mitel MiCollab

  • Easy deployment to end users, which assists with client deployment. Their email that provides access to download the software via multiple methods helps tremendously on the consulting side.
  • Easy interface for collaboration and voice. End users like the clean interface and ease of use.
  • An all-in-one solution for voice and collaboration. It delivers voicemail, chat, voice services, and mobility.
Steve Davis | TrustRadius Reviewer

PanTerra Streams

  • Setup is not rushed, and when the system is built, there is no charge.
  • Software is stable, we only went to customer service 3 times last year to deal with minor problems.
  • Call quality is good and the control panel is simple.
Sobhi Payne | TrustRadius Reviewer

Cons

Mitel MiCollab

  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Nathan Venno | TrustRadius Reviewer

PanTerra Streams

  • Onboarding process was rough in the beginning.
  • Installation and setup was not that easy.
  • I'm not happy about the shipping charges. It didn't show up in my offer, and my salesman didn't tell me.
Sobhi Payne | TrustRadius Reviewer

Support Rating

Mitel MiCollab

Mitel MiCollab 6.5
Based on 6 answers
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Anonymous | TrustRadius Reviewer

PanTerra Streams

PanTerra Streams 7.8
Based on 7 answers
Overall I'd rate Pantera streams 9 out of 10 because I still use it and it continues to be of great importance to me and my company. The job gets done. The company stays In profit all thanks to Pantera Streams
Faith Ukpebor | TrustRadius Reviewer

Implementation Rating

Mitel MiCollab

No score
No answers yet
No answers on this topic

PanTerra Streams

PanTerra Streams 7.2
Based on 7 answers
What I got as insight from our implementation team was that it did not take much time and the process was quick and easy. Besides that, the short time we were obliged to wait explains how comfortable it is to implement the software.
Rashad Guliyev | TrustRadius Reviewer

Alternatives Considered

Mitel MiCollab

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
Anonymous | TrustRadius Reviewer

PanTerra Streams

Invoca has been more on cloud-center and call center data around for an SEO functionality for marketing campaigns. PanTerra borrows on the same start but does not center for SEO or marketing, instead high-end KPI reporting while Invoca is to be used more for the VOC (Voice of the Cusomter) analytics instead
Anonymous | TrustRadius Reviewer

Return on Investment

Mitel MiCollab

  • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
Anonymous | TrustRadius Reviewer

PanTerra Streams

  • Instead of having different programs with [the] monthly cost for phone fax [interoffice] communications everything is composed to one monthly rate instead.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Mitel MiCollab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Mitel MiCollab Editions & Modules

Additional Pricing Details

PanTerra Streams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Free Remote, On-site varies, flexible terms

Starting Price

$12.95 per month per seat

PanTerra Streams Editions & Modules

Edition
Business Basic17.951
Business Plus24.951
Professional29.951
Call Center44.951
  1. per month per seat
Additional Pricing Details
Request 30% discount on pricing for a limited time on all seat types.

Rating Summary

Likelihood to Recommend

Mitel MiCollab
6.6
PanTerra Streams
7.8

Support Rating

Mitel MiCollab
6.5
PanTerra Streams
7.8

Implementation Rating

Mitel MiCollab
PanTerra Streams
7.2

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