Miva vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miva
Score 5.6 out of 10
Small Businesses (1-50 employees)
Miva Merchant is a point-and-click, online store development and management system that allows merchants to build their online store through a web browser, and lets developers provide aftermarket enhancements for the online store.N/A
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
MivaNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MivaNetSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMiva employs a revenue-based pricing model. The Miva platform is best suited to growing mid-size and enterprise merchants that have complex business needs and are making (or planning to make) $1 million or more in annual online revenue.Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Features
MivaNetSuite ERP
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Miva
8.3
2 Ratings
8% above category average
NetSuite ERP
-
Ratings
Product catalog & listings8.62 Ratings00 Ratings
Product management8.62 Ratings00 Ratings
Bulk product upload9.12 Ratings00 Ratings
Branding8.62 Ratings00 Ratings
Mobile storefront9.12 Ratings00 Ratings
Product variations8.62 Ratings00 Ratings
Website integration7.82 Ratings00 Ratings
Visual customization8.62 Ratings00 Ratings
CMS5.52 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Miva
7.5
2 Ratings
1% below category average
NetSuite ERP
-
Ratings
Abandoned cart recovery7.32 Ratings00 Ratings
Checkout user experience7.82 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Miva
7.7
2 Ratings
8% below category average
NetSuite ERP
-
Ratings
eCommerce security7.72 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Miva
7.3
2 Ratings
2% below category average
NetSuite ERP
-
Ratings
Promotions & discounts8.12 Ratings00 Ratings
Personalized recommendations6.82 Ratings00 Ratings
SEO6.82 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Miva
8.0
6 Ratings
3% above category average
NetSuite ERP
-
Ratings
Multi-site management9.11 Ratings00 Ratings
Order processing7.86 Ratings00 Ratings
Inventory management7.22 Ratings00 Ratings
Shipping7.72 Ratings00 Ratings
Custom functionality8.12 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
1.1
15 Ratings
147% below category average
Pay calculation00 Ratings1.013 Ratings
Benefit plan administration00 Ratings1.010 Ratings
Direct deposit files00 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
9.1
74 Ratings
23% above category average
API for custom integration00 Ratings9.164 Ratings
Plug-ins00 Ratings9.347 Ratings
Security
Comparison of Security features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
9.1
81 Ratings
11% above category average
Single sign-on capability00 Ratings9.162 Ratings
Role-based user permissions00 Ratings9.080 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
9.1
72 Ratings
27% above category average
Dashboards00 Ratings9.071 Ratings
Standard reports00 Ratings9.170 Ratings
Custom reports00 Ratings9.170 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
7.6
251 Ratings
0% below category average
Accounts payable00 Ratings8.3245 Ratings
Accounts receivable00 Ratings8.3227 Ratings
Global Financial Support00 Ratings9.326 Ratings
Primary and Secondary Ledgers00 Ratings9.328 Ratings
Journals and Reconciliations00 Ratings9.041 Ratings
Configurable Accounting00 Ratings9.335 Ratings
Standardized Processes00 Ratings9.337 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
8.8
48 Ratings
11% above category average
Inventory tracking00 Ratings9.747 Ratings
Automatic reordering00 Ratings8.528 Ratings
Location management00 Ratings9.235 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
8.6
200 Ratings
10% above category average
Pricing00 Ratings9.053 Ratings
Order entry00 Ratings8.3196 Ratings
Credit card processing00 Ratings8.337 Ratings
Cost of goods sold00 Ratings8.648 Ratings
Order Orchestration00 Ratings9.321 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
7.3
193 Ratings
2% below category average
Billing Management00 Ratings8.4182 Ratings
Cash and Asset Management00 Ratings9.327 Ratings
Travel & Expense Management00 Ratings8.231 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.427 Ratings
Period Close00 Ratings9.335 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
6.3
32 Ratings
19% below category average
Budgeting and Forecasting00 Ratings5.926 Ratings
Project Costing00 Ratings5.823 Ratings
Cost Capture00 Ratings5.822 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.313 Ratings
Project Revenue Recognition00 Ratings6.622 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
4.0
17 Ratings
52% below category average
Project Planning and Scheduling00 Ratings8.414 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
3.1
12 Ratings
82% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
3.3
19 Ratings
71% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings2.010 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.413 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
3.2
11 Ratings
68% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings2.011 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
3.0
17 Ratings
78% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.414 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
8.8
16 Ratings
16% above category average
Production Process Design00 Ratings8.412 Ratings
Production Management00 Ratings8.514 Ratings
Configuration Management00 Ratings9.310 Ratings
Work Execution00 Ratings9.312 Ratings
Manufacturing Costs00 Ratings8.414 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
7.7
128 Ratings
6% above category average
Forecasting00 Ratings7.517 Ratings
Inventory Planning00 Ratings7.4125 Ratings
Performance Monitoring00 Ratings8.514 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Miva
-
Ratings
NetSuite ERP
3.8
13 Ratings
63% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
MivaNetSuite ERP
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MivaNetSuite ERP
Likelihood to Recommend
5.1
(22 ratings)
8.6
(349 ratings)
Likelihood to Renew
9.1
(16 ratings)
9.2
(49 ratings)
Usability
6.7
(5 ratings)
8.6
(231 ratings)
Availability
9.0
(1 ratings)
9.0
(16 ratings)
Performance
-
(0 ratings)
8.0
(15 ratings)
Support Rating
8.7
(4 ratings)
7.1
(215 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
9.0
(1 ratings)
6.4
(10 ratings)
Implementation Rating
9.1
(5 ratings)
6.4
(17 ratings)
Configurability
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
10.0
(1 ratings)
9.0
(8 ratings)
Vendor post-sale
9.1
(1 ratings)
4.8
(2 ratings)
Vendor pre-sale
9.1
(1 ratings)
5.0
(1 ratings)
User Testimonials
MivaNetSuite ERP
Likelihood to Recommend
Miva
I feel that in the manufacturing and B2B space, Miva excels. They have the right talent on their team to ensure the technology works and scales with your business. From my experiences, Miva works with you to ensure that there is a fit. They are looking to build a partnership, and they have the ability to really understand your needs and uses. If you have a complex use case, or website need - Miva is the fit. There has not been anything that we have thrown at the platform that it cannot handle in some function. Their API library is constantly expanding, and we have even been able to improve tools that we wrote when we first started with Miva in the new API to get more function and speed. If you are simply looking to dropship goods, offer a very small product catalog, or not customize a template for different types of users, Miva may not be a great fit. Miva can do those things, but it really shines when you are working with large datasets of both customers, orders, products, and images.
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NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
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Pros
Miva
  • The ability to quickly change the look and feel of any given page in the store. The storefront, category, product description, and all checkout pages are easily customize-able using simple HTML language.
  • With minimal effort, more sophisticated changes and behaviors of the store can be modified using MivaScript, the language Miva Merchant is built upon.
  • New features are very easy to add using a huge selection of 3rd party feature modules that typically sell for less that $100. Miva has so many features already built in, but if there is a major common feature not already in the code, it's almost a sure bet that there is a affordable and easy to install module that will meet your e-commerce business requirements.
  • Miva corporation provides a high level of free support 7 days a week and 24 hours a day.
Read full review
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
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Cons
Miva
  • The Miva admin area hasn't been the most user-friendly in the past. However, the admin in the the upcoming new Miva Merchant 9 Release has been completely revamped, is VERY user-friendly, and is formatted for desktop as well as mobile devices.
  • Some fairly standard ecommerce functionality like Gift Certificates, Coupons, Sale Prices, etc have previously required third-party modules or template customization. However, many of these features are being built into Miva Merchant upcoming releases.
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NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
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Likelihood to Renew
Miva
For most clients, the MIVA Merchant platform, in combination with 3rd party plugins from ADS, Emporium Plus, eMediaSales and Sebenza, has all of the bells and whistles they need. While MIVA is lacking in a mobile friendly option and the ability to easily sell soft goods like mp3's or eBooks, these additions are coming to MIVA soon. The lack of connectivity to popular POS systems is also a negative for us. We will certainly continue to offer MIVA Merchant to clients.
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NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
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Usability
Miva
I won't say usability is all bad with Miva; basic product configuration isn't complicated and assigning products to categories works well. However, when you go beyond the most elementary tasks, things almost always become needlessly cumbersome and the information stored by the platform is inherently poorly organized. They've really hyped that Miva 9 released last year features a re-worked admin interface, but from our perspective they've simply given it a fresh coat of paint, made the layout passably mobile friendly, but yet still have not in a substantive way addressed the glaring deficiencies at the core of the platform itself. Adding custom admin area bookmarks is a band aid, not a proper fix.
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NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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Reliability and Availability
Miva
I work with multiple Miva sites daily, and uptime is fantastic. Outages are rare from my experience, and any issues have generally been short and handled quickly.
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NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Performance
Miva
No answers on this topic
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Support Rating
Miva
I would give 10, but there were a couple of times when I was misinformed and I had to do some unnecessary work. When you have to work on every product individually and then you discover you could have done it in bulk it kind of makes you roll your eyes back. I also have an issue still with some shipping settings that no one seems to understand. But the support team is super friendly, they are trying
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NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
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In-Person Training
Miva
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Online Training
Miva
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Implementation Rating
Miva
Creating the Miva store originally took a reasonable amount of time, 2-3 months, but we were unable to migrate our orders and customer accounts from the old platform. Additional refinements were required over the following 6 months to refine the functionality and features so that they worked properly for our store and fulfillment process.
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NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
Miva
Versatility and customer service. There is nothing more frustrating than being in the middle of a task and having to do tech support via a computer-generated chat box. Miva Merchant gives you a live tech support engineer 24/7.
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NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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Scalability
Miva
Miva has proven to be a great solution for smaller mom-and-pop stores through large enterprise-class businesses with tens of thousands of products. Performance is just as strong on enterprise-class stores as on considerably smaller stores, and an increasing number of marketing/sales tools are continually being added to the core Miva functionality to keep up with current marketplace demands.
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NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
Miva
  • Running a business in general (and this applies to e-commerce of course) involves not enough time to do too many things. Any place one can automate/streamline/ simplify some of these myriad things, you gain more time to focus on high value activities. We have found that the more we have been able to leverage Miva's capabilities (often with our own tools), the more time we can spend on marketing, sales and product development.
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NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design