MobileMonkey vs. Nosto Visual UGC, powered by Stackla

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MobileMonkey
Score 8.0 out of 10
N/A
MobileMonkey, headquartered in Boston, offers their social media messaging marketing tool to marketers and agencies, featuring chatbots, landing page creation, integration with social ads, and an emphasis on Facebook. They offer a free plan and a paid plan with more advanced features (e.g. bot analytics, drip campaigns, etc.). MobileMonkey acquired ChattyPeople to extend their chatbot building capabilities.
$21.75
per month
Nosto Visual UGC, powered by Stackla
Score 8.0 out of 10
N/A
A solution to discover, curate, rights manage, and display visual user-generated content (UGC) across online experiences—from websites and emails to social media, and ads. Nosto acquired Stackla in June of 2021.N/A
Pricing
MobileMonkeyNosto Visual UGC, powered by Stackla
Editions & Modules
Pro
$21.75
per month
Unicorn
$51.00
per month
Team
$299.00
per month
No answers on this topic
Offerings
Pricing Offerings
MobileMonkeyNosto Visual UGC, powered by Stackla
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MobileMonkeyNosto Visual UGC, powered by Stackla
Top Pros
Top Cons

No answers on this topic

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MobileMonkeyNosto Visual UGC, powered by Stackla
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User Ratings
MobileMonkeyNosto Visual UGC, powered by Stackla
Likelihood to Recommend
6.5
(3 ratings)
8.0
(1 ratings)
Support Rating
7.2
(2 ratings)
10.0
(1 ratings)
User Testimonials
MobileMonkeyNosto Visual UGC, powered by Stackla
Likelihood to Recommend
MobileMonkey
MobileMonkey would be great if you have a really strong social media presence and want to capitalize on people visiting your pages. It's great if you have a tech friendly audience who is not afraid to talk to a chatbot. If you have an audience where they might be uncomfortable or more of an "uptight" audience then it might not be fore you. It's also not great for heavy B2B if your focus is on high level targets as they're likely not logged in to Facebook at work. B2C is probably the best function for MobileMonkey, although it could be used to help field support messages.
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Nosto
If people are regularly sharing your product favorably across social media, this tool will help you automate, segment and display that social content across websites, emails and events. Products as big as destinations can benefit from Stackla all the way down to merchandise such as clothing. Stackla can not benefit your product if your product is not very visual or if people aren't talking about your product.
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Pros
MobileMonkey
  • For small businesses on zero budget - provides a free.
  • A Facebook group community with peers and experts helping each other.
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Nosto
  • GoConnect feature lets you upload to a feed without using social media.
  • A number of display options including an email embed code, website widgets and event walls.
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Cons
MobileMonkey
  • Terrible marketing ethics!
  • 6am phone calls to my cell trying to up-sell me
  • Spam galore! I have replied more than 5 times to be unsubscribed, yet they still spam me
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Nosto
  • The UI can generally be confusing, and there are roughly four steps with detailed settings that don't feel intuitive to create one widget.
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Support Rating
MobileMonkey
MobileMonkey support is second to none when you have a paid plan. Always willing to help and make your life a lot easier when you're facing any technical difficulties or frustrations. When I was on the free plan, I found plenty of useful resources that helped me solve my problems, and I could still contact support for help.
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Nosto
Support has been a positive experience with quick response times and an extensive knowledgebase and ticketing system.
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Alternatives Considered
MobileMonkey
MobileMonkey is a lot less expensive than both Olark and Drift. We chose MobileMonkey because we were hoping the familiar interface and integration between social and the website would drive more interest which would lead to conversion and revenue. It's more of a chatbot than Intercom in that Intercom is really good for customer support, but MM is a nice way to get people interested by sharing high level data through a conversation that doesn't require a real person. However, Olark, Drift, and Intercom all integrate with the major CRMs and marketing automation platforms which gives them a real edge over MobileMonkey at this time.
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Nosto
Minimal experience with CrowdRiff, but the user interface is generally a little more friendly. Stackla was chosen after a thorough R&D process and the potential to partner with our company and industry.
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Return on Investment
MobileMonkey
  • It has become a quick sunk-cost due to the amount of time I had to spend ignoring/blocking their unsolicited marketing/communication attempts.
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Nosto
  • In some situations, including Stackla event walls in a sponsorship package has increased our bottom line for an event we plan.
  • Stackla saves you quite a bit of time when creating social media albums to display on your website.
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ScreenShots