Modus vs. Pipeliner CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Modus
Score 9.0 out of 10
N/A
Modus (formerly App Data Room) is designed to drive sales success, by helping customers create and distribute content for the most critical moments of their sales process. The vendor boasts more than 120,000 sales and marketing professionals are using Modus to conduct 250,000 Critical Customer Conversations every day.N/A
Pipeliner CRM
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides an easy to follow, visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid,…
$35
Per User per Month
Pricing
ModusPipeliner CRM
Editions & Modules
No answers on this topic
Business STARTER - Basic sales management, tracking and collaboration
$35.00
Per User per Month
Essentials - Basic sales management, tracking and collaboration
$35.00
Per user, per month
BUSINESS - Full CRM functionality, customization and unique productivity features
$65.00
Per User per Month
Professional - Full CRM functionality, customization and unique productivity features
$65.00
Per user, per month
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services
$85.00
Per User per month
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services
$85.00
Per user, per month
Offerings
Pricing Offerings
ModusPipeliner CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
More Pricing Information
Features
ModusPipeliner CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
8.8
18 Ratings
Customer data management / contact management00 Ratings8.318 Ratings
Workflow management00 Ratings8.518 Ratings
Territory management00 Ratings8.816 Ratings
Opportunity management00 Ratings9.118 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.117 Ratings
Contract management00 Ratings8.516 Ratings
Quote & order management00 Ratings9.62 Ratings
Interaction tracking00 Ratings8.617 Ratings
Channel / partner relationship management00 Ratings9.114 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
9.3
2 Ratings
Case management00 Ratings9.11 Ratings
Call center management00 Ratings9.11 Ratings
Help desk management00 Ratings9.62 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
8.5
19 Ratings
Lead management00 Ratings8.719 Ratings
Email marketing00 Ratings8.22 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
9.0
19 Ratings
Task management00 Ratings8.819 Ratings
Billing and invoicing management00 Ratings9.11 Ratings
Reporting00 Ratings9.118 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
8.6
19 Ratings
Forecasting00 Ratings9.019 Ratings
Pipeline visualization00 Ratings8.819 Ratings
Customizable reports00 Ratings8.119 Ratings
Customization
Comparison of Customization features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
8.4
19 Ratings
Custom fields00 Ratings8.519 Ratings
Custom objects00 Ratings7.818 Ratings
Scripting environment00 Ratings9.11 Ratings
API for custom integration00 Ratings8.217 Ratings
Security
Comparison of Security features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
8.5
18 Ratings
Single sign-on capability00 Ratings8.617 Ratings
Role-based user permissions00 Ratings8.418 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
8.1
17 Ratings
Social data00 Ratings8.017 Ratings
Social engagement00 Ratings8.217 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
8.4
17 Ratings
Marketing automation00 Ratings7.717 Ratings
Compensation management00 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
Modus
-
Ratings
Pipeliner CRM
8.5
17 Ratings
Mobile access00 Ratings8.517 Ratings
User Ratings
ModusPipeliner CRM
Likelihood to Recommend
9.5
(2 ratings)
9.0
(20 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.1
(1 ratings)
Usability
10.0
(1 ratings)
9.2
(10 ratings)
Support Rating
9.0
(2 ratings)
8.8
(10 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
ModusPipeliner CRM
Likelihood to Recommend
Modus
ADR is a great interactive tool for B2B businesses that sales deals one-on-one with the customer. I don't think it would be well suited for B2C businesses because of the need and cost for individual licenses per user. I would highly recommend this tool to B2B companies that practice traditional sales with a technological edge.
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Pipelinersales
Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
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Pros
Modus
  • Allows us to include video collateral in our portfolio
  • Allows visibility into an activity that the recipient performs once collateral is sent to them
  • Provides analytics around most and least used pieces of collateral
  • Allows our marketing team to generate and upload new collateral on demand
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Pipelinersales
  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
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Cons
Modus
  • I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.
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Pipelinersales
  • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
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Likelihood to Renew
Modus
App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.
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Pipelinersales
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
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Usability
Modus
Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.
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Pipelinersales
I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
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Support Rating
Modus
The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.
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Pipelinersales
The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
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Implementation Rating
Modus
No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.
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Pipelinersales
No answers on this topic
Alternatives Considered
Modus
We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.
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Pipelinersales
The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
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Return on Investment
Modus
  • I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.
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Pipelinersales
  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
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