Modus vs Pipeliner CRM | TrustRadius

What users are saying about

Score 8.9 out of 10

Based on 6 reviews and ratings

Score 8.3 out of 10

Based on 29 reviews and ratings

Feature Rating Comparison

Modus

Pipeliner CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Modus

Pipeliner CRM

Case management

Call center management

Help desk management

Modus

Pipeliner CRM

Lead management

Email marketing

Modus

Pipeliner CRM

Task management

Billing and invoicing management

Reporting

Modus

Pipeliner CRM

Forecasting

Pipeline visualization

Customizable reports

Modus

Pipeliner CRM

Custom fields

Custom objects

Scripting environment

API for custom integration

Modus

Pipeliner CRM

Single sign-on capability

Role-based user permissions

Modus

Pipeliner CRM

Social data

Social engagement

Modus

Pipeliner CRM

Marketing automation

Compensation management

Modus

Pipeliner CRM

Mobile access

Pros

Allows us to include video collateral in our portfolio
Allows visibility into an activity that the recipient performs once collateral is sent to them
Provides analytics around most and least used pieces of collateral
Allows our marketing team to generate and upload new collateral on demand

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Clear and easy visualisation of Sales Process
Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
Reporting into pivot table is also easy and very useful
Mobile app has always been very good and easy to use since 2015

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Director

CRM Cloud LimitedInformation Technology and Services, 1-10 employees

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Cons

I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.

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Verified User

Employee in Marketing

Transportation/Trucking/Railroad Company, 1001-5000 employees

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The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.

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Babette Ten Haken

Founder & President

Sales Aerobics for Engineers(R), LLCProfessional Training & Coaching, 1-10 employees

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Likelihood to Renew

Modus 9.0

Based on 1 answer

App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Pipeliner CRM 9.1

Based on 1 answer

Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.

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CEO & Fundador

Fhinck - Business SolutionsInformation Technology and Services, 1-10 employees

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Usability

Modus 10.0

Based on 1 answer

Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Pipeliner CRM 8.9

Based on 9 answers

I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.

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Jean François SACK

Sales Consultant

LUNACORPMarketing & Advertising, 1-10 employees

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Support Rating

Modus 9.0

Based on 2 answers

The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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Pipeliner CRM 8.8

Based on 9 answers

The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.

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GEORGE MWENISONGOLE

Direct Sales Agent

Millicom (Tigo)Telecommunications, 501-1000 employees

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Implementation Rating

Modus 10.0

Based on 2 answers

No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.

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Director of Sales Operations

Avella Specialty PharmacyPharmaceuticals, 501-1000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.

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Verified User

Employee in Marketing

Transportation/Trucking/Railroad Company, 1001-5000 employees

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Pipeliner CRM has robust data entry functionality which is a panacea to exquisite output. On Pipeliner, customization and data viewing options are possible. We can choose the way we view data and information on the platform. Reporting is also easier and flexible because we can retrieve any report of any salesperson with or without the presence of the salesperson in question.

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Falodun Adewumi

Senior Key Account Manager

DiGiSPICE AfricaTelecommunications, 51-200 employees

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Return on Investment

I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.

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Verified User

Employee in Marketing

Transportation/Trucking/Railroad Company, 1001-5000 employees

View all 2 answers on this topic

As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
The visual tools allow those "no good deals" to be spotted and resource usage limited.
A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.

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President / CTO

TeamAutomationInformation Technology and Services, 1-10 employees

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Screenshots

See All (5) Modus Screenshots

See All (10) Pipeliner CRM Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

—

Modus Editions & Modules

—

Additional Pricing Details

The off-the-shelf version starts at $45 per user per month. Whitelabel, integrations, enterprise pricing and authentication packages available on request.

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

$35 Per User per Month

Pipeliner CRM Editions & Modules

On-premise Edition

BUSINESS - Full CRM functionality, customization and unique productivity features	$65.00¹
Business STARTER - Basic sales management, tracking and collaboration	$35.00¹
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services	$85.00²

Per User per Month
Per User per month

SaaS Edition

Essentials - Basic sales management, tracking and collaboration	$35.00¹
Professional - Full CRM functionality, customization and unique productivity features	$65.00¹
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services	$85.00¹

Per user, per month

Additional Pricing Details

—

Rating Summary

Modus

Pipeliner CRM

Modus

Pipeliner CRM

Modus

Pipeliner CRM

Modus

Pipeliner CRM

Modus

Pipeliner CRM

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