What users are saying about
6 Ratings
15 Ratings
6 Ratings
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Score 8.9 out of 100
15 Ratings
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Score 8 out of 100

Likelihood to Recommend

Modus

ADR is a great interactive tool for B2B businesses that sales deals one-on-one with the customer. I don't think it would be well suited for B2C businesses because of the need and cost for individual licenses per user. I would highly recommend this tool to B2B companies that practice traditional sales with a technological edge.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is amazingly flexible to your business model. For example, in addition to tracking movement of leads through your sales pipeline, Pipeliner CRM can be used to track internal processes, like RFQ and RFPs through your organization. It's highly adaptable across your organization.
Babette Ten Haken | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Modus
Pipeliner CRM
8.4
Customer data management / contact management
Modus
Pipeliner CRM
8.6
Workflow management
Modus
Pipeliner CRM
7.6
Territory management
Modus
Pipeliner CRM
8.1
Opportunity management
Modus
Pipeliner CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
Modus
Pipeliner CRM
8.3
Contract management
Modus
Pipeliner CRM
7.6
Quote & order management
Modus
Pipeliner CRM
9.6
Interaction tracking
Modus
Pipeliner CRM
7.7
Channel / partner relationship management
Modus
Pipeliner CRM
8.6

Customer Service & Support

Modus
Pipeliner CRM
9.3
Case management
Modus
Pipeliner CRM
9.1
Call center management
Modus
Pipeliner CRM
9.1
Help desk management
Modus
Pipeliner CRM
9.6

Marketing Automation

Modus
Pipeliner CRM
8.0
Lead management
Modus
Pipeliner CRM
7.9
Email marketing
Modus
Pipeliner CRM
8.2

CRM Project Management

Modus
Pipeliner CRM
8.6
Task management
Modus
Pipeliner CRM
7.9
Billing and invoicing management
Modus
Pipeliner CRM
9.1
Reporting
Modus
Pipeliner CRM
8.8

CRM Reporting & Analytics

Modus
Pipeliner CRM
8.7
Forecasting
Modus
Pipeliner CRM
8.8
Pipeline visualization
Modus
Pipeliner CRM
9.0
Customizable reports
Modus
Pipeliner CRM
8.4

Customization

Modus
Pipeliner CRM
8.4
Custom fields
Modus
Pipeliner CRM
8.6
Custom objects
Modus
Pipeliner CRM
8.0
Scripting environment
Modus
Pipeliner CRM
9.1
API for custom integration
Modus
Pipeliner CRM
7.9

Security

Modus
Pipeliner CRM
8.2
Single sign-on capability
Modus
Pipeliner CRM
8.3
Role-based user permissions
Modus
Pipeliner CRM
8.1

Social CRM

Modus
Pipeliner CRM
8.1
Social data
Modus
Pipeliner CRM
7.9
Social engagement
Modus
Pipeliner CRM
8.2

Integrations with 3rd-party Software

Modus
Pipeliner CRM
8.6
Marketing automation
Modus
Pipeliner CRM
8.1
Compensation management
Modus
Pipeliner CRM
9.1

Platform

Modus
Pipeliner CRM
8.9
Mobile access
Modus
Pipeliner CRM
8.9

Pros

Modus

  • Allows us to include video collateral in our portfolio
  • Allows visibility into an activity that the recipient performs once collateral is sent to them
  • Provides analytics around most and least used pieces of collateral
  • Allows our marketing team to generate and upload new collateral on demand
Stan Pflueger | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

Modus

  • I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

  • Pipeliner CRM needs to create a video chat room where you can see exactly where your employee is working in the field.
  • Pipeliner CRM needs to integrate a command where a user can use his voice to command what he wants.
Simon Tarh | TrustRadius Reviewer

Likelihood to Renew

Modus

Modus 9.0
Based on 1 answer
App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.
Stan Pflueger | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Usability

Modus

Modus 10.0
Based on 1 answer
Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.
Stan Pflueger | TrustRadius Reviewer

Pipeliner CRM

No score
No answers yet
No answers on this topic

Support Rating

Modus

Modus 9.0
Based on 1 answer
The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.
Stan Pflueger | TrustRadius Reviewer

Pipeliner CRM

No score
No answers yet
No answers on this topic

Implementation Rating

Modus

Modus 10.0
Based on 1 answer
No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.
Stan Pflueger | TrustRadius Reviewer

Pipeliner CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Modus

We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

It is better than Pipedrive since its features are more advanced than Pipedrive. Pipeliner has a better mobile app and its features are great to use.
Hamza Naeem | TrustRadius Reviewer

Return on Investment

Modus

  • I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Modus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Modus Editions & Modules

Additional Pricing Details
The off-the-shelf version starts at $45 per user per month. Whitelabel, integrations, enterprise pricing and authentication packages available on request.

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Modus
9.5
Pipeliner CRM
8.3

Likelihood to Renew

Modus
9.0
Pipeliner CRM
9.1

Usability

Modus
10.0
Pipeliner CRM

Support Rating

Modus
9.0
Pipeliner CRM

Implementation Rating

Modus
10.0
Pipeliner CRM

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