What users are saying about
3 Ratings
3 Ratings
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Score 7.8 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

MoEngage

MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
Anonymous | TrustRadius Reviewer

Netcore Smartech

It is the best product for marketing with different channels. Mailing and SMS'ing become easy. Targetted customer engagging. Branding, Campaining with NetCore for business growth. It can manage a huge database of emails, contacts etc. It helps you to schedule your campaigns too. Reporting of the performance of campaigns and brands is great and you can customize too. They provide API's for downloading your database. Before starting with the product you should have a proper training as parts can be cumbersome
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

MoEngage
Netcore Smartech
8.7
WYSIWYG email editor
MoEngage
Netcore Smartech
9.0
Dynamic content
MoEngage
Netcore Smartech
8.5
Ability to test dynamic content
MoEngage
Netcore Smartech
9.0
Email deliverability reporting
MoEngage
Netcore Smartech
8.0
List management
MoEngage
Netcore Smartech
8.5
Triggered drip sequences
MoEngage
Netcore Smartech
9.0

Lead Management

MoEngage
Netcore Smartech
9.0
Lead nurturing
MoEngage
Netcore Smartech
9.0
Lead scoring and grading
MoEngage
Netcore Smartech
9.0
Data quality management
MoEngage
Netcore Smartech
9.0

Reporting & Analytics

MoEngage
Netcore Smartech
8.0
Dashboards
MoEngage
Netcore Smartech
8.0
Standard reports
MoEngage
Netcore Smartech
8.0
Custom reports
MoEngage
Netcore Smartech
8.0

Platform & Infrastructure

MoEngage
Netcore Smartech
7.5
API
MoEngage
Netcore Smartech
6.5
Customizability
MoEngage
Netcore Smartech
8.5

Pros

MoEngage

  • Basic use cases of Push Notifcation and Email enablement
  • Scheduling certain events with an API, as we have more APIs it's become very useful
Anonymous | TrustRadius Reviewer

Netcore Smartech

  • Multiple features like API, Social media integration, Campaign management, Scheduling Campaigns, Lead Management, Data analytics, Google Apps integration etc. helps for the growth of a business.
  • Email Integration, SMS Integration also connects us with customers on one to one basis.
  • All marketing solution on one platform makes it more useful, we do not have to log in to multiple dashboards for marketing.
  • It's a cloud-based product and can be accessed from anywhere at any time.
Anonymous | TrustRadius Reviewer

Cons

MoEngage

  • Attribution
  • Onboarding could be faster
Anonymous | TrustRadius Reviewer

Netcore Smartech

  • It can be tricky while creating campaigns.
  • You will need proper training to utilize the program efficiently.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MoEngage

MoEngage 2.0
Based on 1 answer
Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
Anonymous | TrustRadius Reviewer

Netcore Smartech

No score
No answers yet
No answers on this topic

Support Rating

MoEngage

MoEngage 8.0
Based on 1 answer
It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
Anonymous | TrustRadius Reviewer

Netcore Smartech

No score
No answers yet
No answers on this topic

Alternatives Considered

MoEngage

Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
Anonymous | TrustRadius Reviewer

Netcore Smartech

NetCore Smartech is the most stable product. SMS and email are on a single platform which makes it a better product. It also uses browser notification, push notifications to attract customers to your campaigns. The conversion rates become higher using Netcore Smartech as the percentage of delivered emails. SMS is higher than any other software. It almost delivers instant emails and SMS seeing campaigns rise almost instantly.
Anonymous | TrustRadius Reviewer

Return on Investment

MoEngage

  • It has increased our customer retention.
  • Improved average revenue per user through cross-sell campaigns
  • It has helped us make faster decisions through real-time analytics.
Anonymous | TrustRadius Reviewer

Netcore Smartech

  • Customer engagement with multiple options of marketing like mailing, SMS, voice etc. and social media integration.
  • Proper analytics of targeted customers.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

MoEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1000

Netcore Smartech

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MoEngage
7.2
Netcore Smartech
8.0

Likelihood to Renew

MoEngage
2.0
Netcore Smartech

Support Rating

MoEngage
8.0
Netcore Smartech

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