Chose Mojo Helpdesk
Price and customer service.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
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More Pricing Information |
Mojo Helpdesk | Zendesk Suite | |
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Considered Both Products | Mojo Helpdesk | Zendesk Suite |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Mojo Helpdesk | Zendesk Suite | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mojo Helpdesk | Zendesk Suite | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.3 (151 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (24 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
Mojo Helpdesk | Zendesk Suite | |
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Likelihood to Recommend | Metadot Corporation | Zendesk |
Pros | Metadot Corporation | Zendesk |
Cons | Metadot Corporation | Zendesk |
Likelihood to Renew | Metadot Corporation No answers on this topic | Zendesk |
Usability | Metadot Corporation No answers on this topic | Zendesk |
Reliability and Availability | Metadot Corporation No answers on this topic | Zendesk |
Performance | Metadot Corporation No answers on this topic | Zendesk |
Support Rating | Metadot Corporation No answers on this topic | Zendesk |
Online Training | Metadot Corporation No answers on this topic | Zendesk |
Implementation Rating | Metadot Corporation No answers on this topic | Zendesk |
Alternatives Considered | Metadot Corporation | Zendesk |
Return on Investment | Metadot Corporation | Zendesk |
ScreenShots | Mojo Helpdesk Screenshots | Zendesk Suite Screenshots |