What users are saying about
4 Ratings
7 Ratings
4 Ratings
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Score 9.2 out of 100
7 Ratings
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Score 5.2 out of 100

Likelihood to Recommend

MomentFeed

It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
Anonymous | TrustRadius Reviewer

ReachLocal

ReachLocal is well suited for business owners that are heavily based on the internet. It is possibly less appropriate for general contractors that do larger scale work that is based on bids or history of business.
Josh Stanek | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

MomentFeed
ReachLocal
8.7
Dynamic content
MomentFeed
ReachLocal
9.1
Landing pages
MomentFeed
ReachLocal
8.5
A/B testing
MomentFeed
ReachLocal
8.2
Mobile optimization
MomentFeed
ReachLocal
8.3
Email deliverability reporting
MomentFeed
ReachLocal
9.1
List management
MomentFeed
ReachLocal
9.1

Lead Management

MomentFeed
ReachLocal
8.9
Lead nurturing
MomentFeed
ReachLocal
8.8
Lead scoring and grading
MomentFeed
ReachLocal
9.1
Data quality management
MomentFeed
ReachLocal
9.1
Automated sales alerts and tasks
MomentFeed
ReachLocal
8.8

Social Media Marketing

MomentFeed
ReachLocal
9.1
Social sharing and campaigns
MomentFeed
ReachLocal
9.1
Social profile integration
MomentFeed
ReachLocal
9.1

Reporting & Analytics

MomentFeed
ReachLocal
8.5
Dashboards
MomentFeed
ReachLocal
8.5
Standard reports
MomentFeed
ReachLocal
8.8
Custom reports
MomentFeed
ReachLocal
8.2

Platform & Infrastructure

MomentFeed
ReachLocal
7.5
Customizability
MomentFeed
ReachLocal
7.5

Pros

MomentFeed

  • Central platform format - great for multi-unit brands.
  • Versatile when using for multiple pages and corresponding channels.
Kevin Holifield | TrustRadius Reviewer

ReachLocal

  • Reach Edge Platform - capturing leads
  • Website - we get compliments on it all the time. Easy to use and edit.
  • Staff is great. Very friendly and always looking out for our best interest.
Jordan Brimley | TrustRadius Reviewer

Cons

MomentFeed

  • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
  • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
  • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
Anonymous | TrustRadius Reviewer

ReachLocal

  • Quicker turn-around times.
  • More tailored dashboard reporting vs. template.
Matt Wright | TrustRadius Reviewer

Support Rating

MomentFeed

MomentFeed 10.0
Based on 1 answer
Support has been perfect. This company has an awesome culture as well
Kevin Holifield | TrustRadius Reviewer

ReachLocal

No score
No answers yet
No answers on this topic

Alternatives Considered

MomentFeed

I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
Anonymous | TrustRadius Reviewer

ReachLocal

There are other vendors trying to sell their products. We have maintained business with ReachLocal due to their great customer service.
Marion Aldana | TrustRadius Reviewer

Return on Investment

MomentFeed

  • Increased star-ratings=increase in click-thru rates.
  • Increased star-ratings=increase in sales.
Kevin Holifield | TrustRadius Reviewer

ReachLocal

  • Lead conversion so I can stay on top of leads coming through the pipeline.
  • Increased sales with adjustments to web design and functionality and increased brand awareness.
Josh Stanek | TrustRadius Reviewer

Pricing Details

MomentFeed

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ReachLocal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MomentFeed
9.3
ReachLocal
8.5

Support Rating

MomentFeed
10.0
ReachLocal

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