MomentFeed vs. Trumpia

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MomentFeed
Score 10.0 out of 10
N/A
MomentFeed is a localization-based marketing platform for enterprises from the company of the same name headquartered in Santa Monica, California.N/A
Trumpia
Score 8.2 out of 10
N/A
Trumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation. The texting software offers a sophisticated set of
$94
per month
Pricing
MomentFeedTrumpia
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MomentFeedTrumpia
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCore Plans and Advanced Plans have different monthly and yearly pricing options depending on the number of text messages that will be sent. All Advanced Plans include Workbench; an automated text message workflow builder with drag-and-drop functionality. Add-ons like additional users, dedicated short codes, dedicated account manager or campaign consulting are also available.
More Pricing Information
Best Alternatives
MomentFeedTrumpia
Small Businesses
OneSignal
OneSignal
Score 9.0 out of 10
SimpleTexting
SimpleTexting
Score 8.5 out of 10
Medium-sized Companies
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
EZ Texting
EZ Texting
Score 8.9 out of 10
Enterprises
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Braze
Braze
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MomentFeedTrumpia
Likelihood to Recommend
9.0
(2 ratings)
8.2
(4 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MomentFeedTrumpia
Likelihood to Recommend
MomentFeed
It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
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Trumpia
Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia
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Pros
MomentFeed
  • Central platform format - great for multi-unit brands.
  • Versatile when using for multiple pages and corresponding channels.
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Trumpia
  • Account Management
  • Customer Service
  • Automated Text Campaigns
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Cons
MomentFeed
  • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
  • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
  • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
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Trumpia
  • They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.
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Likelihood to Renew
MomentFeed
No answers on this topic
Trumpia
It is easy to use and I am now familiar with the platform
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Support Rating
MomentFeed
Support has been perfect. This company has an awesome culture as well
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Trumpia
No answers on this topic
Alternatives Considered
MomentFeed
I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
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Trumpia
We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works
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Return on Investment
MomentFeed
  • Increased star-ratings=increase in click-thru rates.
  • Increased star-ratings=increase in sales.
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Trumpia
  • Trumpia has helped us improve our efficiency.
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ScreenShots

Trumpia Screenshots

Screenshot of Trumpia is an omni-channel platform: it can be used to send both text messages and emails.Screenshot of Trumpia features an AI message generator for texts and emails.Screenshot of The email editor features drag-and-drop elements to create customized marketing emails.Screenshot of More than 20 email templates availableScreenshot of Automated text message workflows templates - general templates and especial workflows for different industries.Screenshot of Example of an automated text message workflow with drag-and-drop-functionality.