What users are saying about
8 Ratings
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Top Rated
156 Ratings
8 Ratings
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Score 7.7 out of 100

New Relic

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Top Rated
156 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Monitis

Monitis does extremely well at monitoring external connections in a simple and intuitive way. However, it doesn't provide deeper insights into why those services may have gone offline. There isn't an integrated trace route or net path type capability for individual uptime monitors. Great for alerting, not so much for investigation. It is a fantastic tool for alerting you to outages.
Bryant Lee | TrustRadius Reviewer

New Relic

I appreciate that New Relic is easily integrated into applications for APM and infrastructure for monitoring.Our applications are Ruby on Rails apps and getting them reporting into New Relic is easy to implement. In most cases, it just requires adding the "newrelic" gem and updating the "newrelic.yml" configuration file. Just this simple addition to a project gives us an entrypoint to analyzing performance.We use the New Relic Infrastructure agent by default on all of our cloud based servers. We have this set up with Chef so we don't even think about it; we just spin servers up and go. Minutes later they're reporting into New Relic. We use Terraform to automatically create monitors so we can keep track of the essentials like core processes, disk, CPU, and memory.
Michael Jenkins | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Monitis
6.8
New Relic
Remote monitoring
Monitis
7.0
New Relic
Network device monitoring
Monitis
7.0
New Relic
Multiple Server Monitoring
Monitis
7.0
New Relic
Multi-device monitoring
Monitis
7.0
New Relic
Automated alerts and notifications
Monitis
6.0
New Relic

Reporting

Monitis
7.0
New Relic
Performance data reports
Monitis
8.0
New Relic
Customizable reporting
Monitis
5.0
New Relic
Data visualization
Monitis
8.0
New Relic

Security

Monitis
7.0
New Relic
Adinistraor access control
Monitis
7.0
New Relic

Pros

Monitis

  • Monitis is very strong in networks
  • Monitis is valuable in all the monitoring procedures relating to telephony and general control of lines.
  • The administration of networks in the servers allows an adequate and centralized control.
Jose Raul Faria | TrustRadius Reviewer

New Relic

  • New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
  • New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
  • New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.
Ben McClure | TrustRadius Reviewer

Cons

Monitis

  • User experience
  • URL sharing
Tomasz Sikora | TrustRadius Reviewer

New Relic

  • Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
  • Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
  • NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
  • No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Monitis

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 9 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

Usability

Monitis

No score
No answers yet
No answers on this topic

New Relic

New Relic 9.0
Based on 3 answers
New Relic interface can be tricky to setup sometimes, especially on dashboards, but the overall usability is great. We also find particularly interesting the chart creation tools. There are no major issues that prevented us using any of their services.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Monitis

No score
No answers yet
No answers on this topic

New Relic

New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

Performance

Monitis

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

Support Rating

Monitis

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 6 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

Implementation Rating

Monitis

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.5
Based on 8 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

Alternatives Considered

Monitis

Monitis isn't a true RMM system in that it really lacks the second "M". This product does fantastic at remotely monitoring a large variety of endpoint types without an agent and is capable of getting even more in-depth with its agent-based monitoring. However, it is definitely not a replacement for a full RMM product like SolarWinds, Kaseya, or ConnectWise. It can be a great product to augment your existing tools but isn't likely a replacement.
Bryant Lee | TrustRadius Reviewer

New Relic

We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us to get the data we needed with less work.
Sean Patterson | TrustRadius Reviewer

Scalability

Monitis

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

Return on Investment

Monitis

  • It has been adequate since it identifies my levels of financial indices which I wish to reach or maintain.
  • In the time I had this tool, the control has been more positive than negative, and I like how effective it can be in the different aspects that use it.
Jose Raul Faria | TrustRadius Reviewer

New Relic

  • New Relic helps us detect defects before our customers do.
  • New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
  • New Relic helps us notify the appropriate people rapidly when there are problems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Monitis

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5*

* per installation

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Monitis
7.7
New Relic
8.5

Likelihood to Renew

Monitis
New Relic
8.0

Usability

Monitis
New Relic
9.0

Reliability and Availability

Monitis
New Relic
10.0

Performance

Monitis
New Relic
8.0

Support Rating

Monitis
New Relic
8.0

Implementation Rating

Monitis
New Relic
8.5

Scalability

Monitis
New Relic
8.0

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