Moodle vs Zoom | TrustRadius

What users are saying about

Score 7.7 out of 10

Based on 171 reviews and ratings

Score 8.9 out of 10

Based on 1715 reviews and ratings

Feature Rating Comparison

Moodle

Zoom

Course authoring

Course catalog or library

Player/Portal

Learning content

Mobile friendly

Progress tracking & certifications

Assignments

Compliance management

Learning administration

Learning reporting & analytics

Social learning

Moodle

Zoom

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Moodle

Zoom

Desktop sharing

Whiteboards

Moodle

Zoom

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Moodle

Zoom

Live chat

Audience polling

Q&A

Moodle

Zoom

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Moodle's grade book works well. Assignments are integrated so the grades are recorded automatically.
Moodle is customizable by administrators, so our version only gives us the options we need. NO Clutter.
The discussion board offers several options for instructors that help with grading. I use "sum of points", but there are other options as well.

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Assistant Professor of Psychology

Rockingham Community CollegeHigher Education, 201-500 employees

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It just works. Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. Now, our users connect instantaneously.
Dashboard is fantasitic. Can access real time information to troubleshoot calls.
Admin ports offers quite a bit of information. Like that it's a one stop shop to access everything I need to administer the site, users, run reports and access the dashboard.
Tickets get resolved quickly.
Feature requests are realized quickly.

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Lead IT Network Collaboration Engineer

Informatica LLCInformation Technology and Services, 5001-10,000 employees

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Cons

Hosting: Hosting Moodle yourself is difficult. I wouldn't want to mess with all the things involved with hosting and maintaining Moodle on my own server. Hosting Moodle requires a web server with PHP and a database. However, this weakness is also a strength. Although it would be cumbersome to manage Moodle on one's own the fact that it can be done and freely really sets Moodle apart from all other LMSs.
Scheduling: The basic version of Moodle (no plugins) does not include a scheduling component. What I mean is there is not a way to schedule in person or webinar training sessions in the system and then track attendance. Unless of course it is all done manually and no one wants to do that. There is a face-to-face plugin that does just what I am talking about, but because of the way I have Moodle hosted plugins are not an option for me without going through a few hoops.
Cloning a Course: For one of my trainings there is a course that uses the local branch Director as the instructor. Therefore, I have to create the same course over an over again for each branch across the company. While there are a few ways to duplicate a course, there is only one way to duplicate the course and include all the badges, a backup file. This means I have to backup a course, create a new course, upload the backup, then go in and turn on all of badges. I want a magic wand button that clones a course exactly as it is; is that too much to ask?
Also, if I have to fix a typo in a SCORM package I have to reload that file to every single course that contains the file I fixed. My second wish is to have one place to load SCORM packages and then just point to them in the courses so there is only one place I have to go in order to upload a corrected file.

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Manager of Learning and Development

ACS Group (American CyberSystems)Information Technology and Services, 5001-10,000 employees

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When I used Zoom while conducting some administration tasks, it wasn't quick to switch back and forth between the one providing support and the user for the copy/paste function. When I spoke to the one providing support they said it happened all the time.

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Network System Administrator

Voss IndustriesAviation & Aerospace, 201-500 employees

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Likelihood to Renew

Moodle 10.0

Based on 20 answers

We use it because it is what have committed to back in 2011. Perhaps Moodle will evolve and advance in a positive way that will alleviate most of our user-based gripes? Perhaps it will not appear to be as cost effective given the need for a certain level of engineering and support staff to maintain it at a future level of sustainability? It's hard to say. As an enterprise scale critical application, we like it, but don't love it. Our instructors don't particularly like it at all.

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Instructional Designer/Rich Media Specialist

Granite State CollegeHigher Education, 51-200 employees

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Zoom 9.5

Based on 15 answers

We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Usability

Moodle 9.3

Based on 7 answers

I've been able to figure out Moodle through my own experimentation and some help from the Moodle support pages. It's not always obvious where to make certain some changes and It can be a little confusing in determining which pages blocks will appear. If this is your first time using Moodle as an admin/course designer you should expect to spend a some time experimenting because knowing where to make certain changes isn't always intuitive. Additionally, plan to explore the course as a student vs. as admin because the UI is different based upon your settings

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Rebecka Anderson

eLearning Specialist

Napa County Office of EducationHigher Education, 10,001+ employees

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Zoom 9.7

Based on 16 answers

Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.

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Matthew Gardner

Co-Founder/Product

RouteThisComputer Software, 11-50 employees

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Reliability and Availability

Moodle 9.0

Based on 4 answers

Yes, Moodle is always available. We are self-hosted and Moodle is always up and available. The only time that it is not available is when we are upgrading it each semester. It is then down for just a few planned hours. That is in-between semesters and we let the faculty and students know. We do it on a Friday evening and it is back up within a few hours.

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Director of Electronic Learning

McNeese State UniversityHigher Education, 1001-5000 employees

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Zoom 10.0

Based on 1 answer

There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Performance

Moodle 10.0

Based on 2 answers

Moodle is an excellent LMS in relationship to any other one that I have seen or used. The pages load quickly and the reports complete in a reasonable time frame. Moodle has taken on Respondus, StudyMate, BigBlueButton, Turning Tech, Turnitin2, Certificates, Attendance, Tegrity, Questionnaire, Virtual Programming Lab, and Badges. All of these programs work right in with Moodle and do not cause any issues. Instructors may also use Camtasia and Snagit software as well as using webcams, downloading videos from the Internet, adding into books, or any of the many other areas within Moodle. Our instructors use the grade books without many problems and really don't ask questions much anymore. We upgrade Moodle every semester and are currently on 2.9+. Our instructors have basically learned to use most of the resources and activities.

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Director of Electronic Learning

McNeese State UniversityHigher Education, 1001-5000 employees

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Zoom 10.0

Based on 1 answer

Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Support Rating

Moodle 6.5

Based on 18 answers

Moodle is open source, and must be evaluated in that context, but one also has to provide a fair comparison to competing products with commercial backing. Support varies depending on the component of Moodle. Bug reports in Moodle Core that affect security or stability are dealt with promptly. Functionality requests or features not working smoothly may or may not be addressed, depending on whether the functionality desired matches the "vision" of Moodle HQ. The user community provides excellent support for initial installation and configuration, but more complex questions may go unanswered, unless they are noticed by someone who happens to know the answer. The support forum feature at the Moodle site (the same feature used within Moodle itself) does not provide granular subscription to topic discussions, apparently by design, and Moodle HQ seems resistant to changing this feature.

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Elizabeth Dalton

Learning Management System Administrator (Moodle)

Granite State CollegeHigher Education, 51-200 employees

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Zoom 7.8

Based on 16 answers

As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.

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Senior Systems Analyst

CymSTAR, LLCDefense & Space, 201-500 employees

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Online Training

Moodle 6.0

Based on 1 answer

I have used a few sites and they were adequate but my best learning experience was face to face and hands on.

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Instructional Technology

Advanced Logic IndustriesE-Learning, 201-500 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Moodle 9.8

Based on 2 answers

Find a partner who will work with you during the implementation process. Be sure to provide ample training for veteran users on the changes and for newbies on the overall product.

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Director of the Library

Dean CollegeHigher Education, 201-500 employees

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Zoom 9.7

Based on 7 answers

If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

View all 7 answers on this topic

Alternatives Considered

Blackboard has clear advantages in rubric management, and offers a content management system of its own. The largest barrier is cost for smaller or financially-disadvantaged organizations. However, as in any IT project, adequate resources must be made for even "free" software.

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Assistant Professor

The College of Saint RoseHigher Education, 201-500 employees

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Zoom is more user-friendly than any of these other options. The UI is better looking and easier to understand. Zoom also integrates well with our chosen hardware including Avocor touch screens, Huddly cameras and Shure microphones.

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Audio Visual Technician

Western UnionBanking, 10,001+ employees

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Scalability

Moodle 9.0

Based on 3 answers

Well, I administer Moodle for a dozen of our divisions and there is a wide range of flexibility between offerings. I have course instructors who use every module i their course, chock full of videos, pictures, links to web tools for synchronous sessions within the asynchronous course. I also have others who are content with a syllabus, a few pdfs, links to podcast lectures and a few simple assignments. No matter if your organization is big or small, or if your requirements are strict for credentialing or non-existent (for internal know-how), Moodle can accommodate you.

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eLearning Specialist, ITTS

American Library AssociationLibraries, 201-500 employees

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Zoom 10.0

Based on 1 answer

Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Return on Investment

Online learning has never been an issue especially for those students who can't physically attend in the classroom in a particular day.
Collaboration among peers can easily be done and sharing of lecture notes and assessment is as easy as clicking the link.
Teaching is more dynamic and fulfilling because learning delivery method can be done electronically using Moodle which provides productivity to the teachers.

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Math Teacher

Somerton Middle SchoolEducation Management, 51-200 employees

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Allowed for us to start meetings at a faster speed especially with its Slack integration.
Integration with HubSpot has made it easy to also set up Zoom webinars and sync any contact data within the CRM.
Need battery chargers for laptops in a meeting lasting over an hour - drains them fairly quickly.

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Christine Austin

Creative Lead, Marketing

Impact Branding & Design LLCMarketing and Advertising, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Moodle Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Zoom Editions & Modules

On-premise Edition

Virtual H.323/SIP Room Connector	49/month
Business	19.99/month

SaaS Edition

Basic	$0
Pro	14.99/month
Business	19.99/month
Zoom Room Conference Room	49/month
Webinar	54.99/month

Additional Pricing Details

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Rating Summary

Moodle

Zoom

Moodle

Zoom

Moodle

Zoom

Moodle

Zoom

Moodle

Zoom

Moodle

Zoom

Moodle

Zoom

Moodle

Zoom

Moodle

Zoom

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