What users are saying about
6 Ratings
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Score 7.8 out of 100
69 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Moosend

Moosend is perfect for all solutions and given the fact that a lot of new native integrations have appeared lately - in general, a super service. Moosend is ideal for eCommerce, SaaS, and blog owners.
Vitali Kosyrau | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Moosend
8.8
Twilio SendGrid Marketing Campaigns
7.7
WYSIWYG email editor
Moosend
8.5
Twilio SendGrid Marketing Campaigns
7.8
Dynamic content
Moosend
9.2
Twilio SendGrid Marketing Campaigns
7.6
Ability to test dynamic content
Moosend
9.2
Twilio SendGrid Marketing Campaigns
7.5
Landing pages
Moosend
10.0
Twilio SendGrid Marketing Campaigns
6.9
A/B testing
Moosend
10.0
Twilio SendGrid Marketing Campaigns
7.5
Mobile optimization
Moosend
9.0
Twilio SendGrid Marketing Campaigns
8.1
Email deliverability reporting
Moosend
7.6
Twilio SendGrid Marketing Campaigns
8.9
List management
Moosend
7.0
Twilio SendGrid Marketing Campaigns
8.1
Triggered drip sequences
Moosend
9.0
Twilio SendGrid Marketing Campaigns
7.4

Reporting & Analytics

Moosend
8.9
Twilio SendGrid Marketing Campaigns
7.4
Dashboards
Moosend
8.9
Twilio SendGrid Marketing Campaigns
8.1
Standard reports
Moosend
8.7
Twilio SendGrid Marketing Campaigns
7.7
Custom reports
Moosend
9.0
Twilio SendGrid Marketing Campaigns
6.4

Pros

Moosend

  • Custom template formatting via drag and drop.
  • Payment per email sent, as opposed to per subscriber.
Anonymous | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

  • Ease of Use - SendGrid is really very easy to use, from creation of emails to the actual delivery. This is helpful because in instances where our marketing team members are busy with other projects, an admin like myself can easily come in to assist.
  • Statistics - The reporting functionality is great for us too as it gives us insight as to performance of our emails which helps greatly in optimizing.
  • Customer Service - The SendGrid team has always been helpful with regards to best practices, new products coming out and answering any questions that we may have.
Anonymous | TrustRadius Reviewer

Cons

Moosend

  • Would like a more personalised sign up form
Darren Gilchrist | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

  • The unsubscribing and cleaning the lists is a pain. You need to use a special tool to collect all your bounced, reported, unsubscribed, blocked, and invalid emails and then you create a separate list with them to delete it (along with all the emails that match the ones in the list)... Can we make it a bit simpler?
  • When you're creating/editing a marketing email, if you get into HTML code, it ceases to be a nice text WYSIWYG block and instead, you have to edit it ONLY in HTML from now on :( If I want to clear the trash in the code, it doesn't mean I want to switch to code-only.
  • Perhaps it's Chrome, but the layout is buggy. For example, when I edit a marketing email and I scroll down the email, the part of the screen that has the tools for editing the text is covered by the text of my email.
Zee Gimon | TrustRadius Reviewer

Usability

Moosend

No score
No answers yet
No answers on this topic

Twilio SendGrid Marketing Campaigns

Twilio SendGrid Marketing Campaigns 7.0
Based on 1 answer
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
Zee Gimon | TrustRadius Reviewer

Support Rating

Moosend

No score
No answers yet
No answers on this topic

Twilio SendGrid Marketing Campaigns

Twilio SendGrid Marketing Campaigns 9.0
Based on 2 answers
I've reached out to SendGrid support few times. Each time my issue was able to be resolved by the first rep that responded and was solved within 24 hours (if not 1 hour).
Megan Kratzman | TrustRadius Reviewer

Alternatives Considered

Moosend

The simple interface and lower cost. Simple automation in a couple of clicks easy to set up.
Vitali Kosyrau | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

We also have Kartra, which is not in your list. Seriously, if I’m running the campaign, it’s SendGrid. I’m not a tech guy, but I can use it and can even design something and get the HTML code out if I need to.My biggest gripe is that it’s so hard to move data across platforms, but I understand that’s GDPR driven, not compatibility.
Brad Emery- CEO The Aimviva Travel Club | TrustRadius Reviewer

Return on Investment

Moosend

  • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
Anonymous | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

  • Being a part of SendGrid we have a 12-month credit because we participated in an accelerator program. When we get off the program we expect to pay around $150/month. This is a tiny amount compared to money we would have been paying with ActiveCampaign or MailChimp. SendGrid has saved us tons of money as we continue to grow.
  • With SendGrid we are now able to determine which promotional and transactional emails are working. In terms of open rate, CTR, A/B testing subject lines, copy, etc. We also are able get excellent support whenever we have a question or issue with our account.
  • Being a mobile app company at first, retention is a major KPI. With SendGrid we launched a new onboarding email that sends a drip welcome sequence to our users. With this new email sequence we have increased our 1-week retention from 8% to 17%.
Sam Lepak | TrustRadius Reviewer

Pricing Details

Moosend

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Twilio SendGrid Marketing Campaigns

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Moosend
8.1
Twilio SendGrid Marketing Campaigns
8.1

Usability

Moosend
Twilio SendGrid Marketing Campaigns
7.0

Support Rating

Moosend
Twilio SendGrid Marketing Campaigns
9.0

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