Moveworks vs. Sloane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Moveworks
Score 8.0 out of 10
N/A
Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
Sloane
Score 0.0 out of 10
N/A
Sloane is a virtual assistant designed to fill the gap for people and small businesses who can’t afford a full-time assistant. Sloane answers calls, remembers customer details, books appointments, and handles follow-ups, through a website that connects directly to a customer’s existing phone number. It connects to a customer's existing phone number for easy setup and it offers a "free-forever plan" for those who average less than 25 minutes of incoming calls per month.
$0
per month (25 minutes per month)
Pricing
MoveworksSloane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MoveworksSloane
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
MoveworksSloane
Small Businesses
Fin
Fin
Score 8.8 out of 10
Fin
Fin
Score 8.8 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
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User Ratings
MoveworksSloane
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
MoveworksSloane
Likelihood to Recommend
ServiceNow
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
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Sloane
No answers on this topic
Pros
ServiceNow
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
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Sloane
No answers on this topic
Cons
ServiceNow
  • Conversations, asking users refining questions to better tailor responses
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Sloane
No answers on this topic
Return on Investment
ServiceNow
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
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Sloane
No answers on this topic
ScreenShots