What users are saying about
2 Ratings
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Score 8 out of 100
9 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

mParticle

Particle is suitable for any company that needs to configure multiple devices and have better control over them.
The benefits are many, from computer integration, integration with DBA, also integrable with RPA.
Yolanda Thornton | TrustRadius Reviewer

Reachforce SmartSuite (Now Leadspace)

Anyone selling B2B, except email, first name, last name (and email can be free mail (Gmail.com) so not very accurate - end-user data is notoriously inaccurate - examples:
Company: IBM, I.B.M. IBM Inc
# of Employees - is that the number in my office, in my region, in my country or global?
Company Revenue - Actual form completed by an executive at IBM - $10MM (is that monthly? annual? division? etc)
Most B2B companies segment their database based on these fields or similar (either for routing or scoring) so when they are 98% inaccurate (based on studies by Eloqua (Oracle) and Sirius Decisions) - having accurate data is even more important.
The simplest reason is the fewer fields you have the higher your conversion rates, even using tools inside of Marketing Automation Platforms like Progressive profiling and autofill - doesn't have the same impact as having 4 fields vs. 6-10 fields that are auto-filled - add the added benefit of getting 10x the data and it being accurate and standardized.
Melissa Davies | TrustRadius Reviewer

Pros

mParticle

  • Particle is simple to use and accessible to any user.
  • The servers housed in the data center allow us to respond to any problem
  • Through the interface the data is analyzed in a very simple way.
  • Ideal interface for the exploitation of our devices, computers and mobile phones.
  • The interface for iOTs allows us to interact with the system in a few steps.
  • It allows, among other things, the display of information calculated from the data collected from different iOTs, in an understandable way.
Yolanda Thornton | TrustRadius Reviewer

Reachforce SmartSuite (Now Leadspace)

  • Increase the number of leads by decreasing your fields that you need on each form. We all know the number of fields is inversely correlated to how many leads we get. Smart Forms is easily integrated into Marketo (not sure which other MAS are compatible as well) and ensures that data coming in appends with firmographic data so you don't have to ask for it.
  • Customized data format - They can customize to fit our specific selections and buckets. For example for employee size the raw data is a single number, we look at ranges. They can customize so the data appends with the range format that we need to have.
  • Awesome sales team, customer support, and very helpful and knowledgeable. They were incredibly responsive and very easy to work with.
  • Flexibility in data input - we can upload leads into the ReachFroce cloud, append, then push data over to Marketo, or if it gets into Marketo directly it can clean once its in Marketo and you can clean as many times as you want without being charged each time.
Anonymous | TrustRadius Reviewer

Cons

mParticle

  • Data leakage outside our company.
  • Storage is done in the cloud.
  • Wifi, microwave, remote controlled objects ... can interrupt iOT operation.
Yolanda Thornton | TrustRadius Reviewer

Reachforce SmartSuite (Now Leadspace)

  • Hard to pinpoint any cons with Reachforce. Any issues/concerns I've ever had, they've addressed or even improved the product to help us (and other customers).
David Evans | TrustRadius Reviewer

Likelihood to Renew

mParticle

No score
No answers yet
No answers on this topic

Reachforce SmartSuite (Now Leadspace)

Reachforce SmartSuite (Now Leadspace) 9.0
Based on 1 answer
Nothing else to add
Anonymous | TrustRadius Reviewer

Support Rating

mParticle

mParticle 9.0
Based on 1 answer
Efficient integration of multiple devices very well integrated and with a minimum implementation time.
Yolanda Thornton | TrustRadius Reviewer

Reachforce SmartSuite (Now Leadspace)

No score
No answers yet
No answers on this topic

Alternatives Considered

mParticle

No answers on this topic

Reachforce SmartSuite (Now Leadspace)

It was much easier and cost-effective for us to implement and use Reachforce than Infutor data solutions. We had a better customer service with Reachforce and their account representatives made sure we were happy with the service they provided from the beginning to end. I would have no problem recommending this company to any of our colleagues or customers.
Jay Kang | TrustRadius Reviewer

Return on Investment

mParticle

  • It ensures very good results, with recovery of the investment in a short time.
Yolanda Thornton | TrustRadius Reviewer

Reachforce SmartSuite (Now Leadspace)

  • Higher form conversions
  • Accurate data for segmentation
Melissa Davies | TrustRadius Reviewer

Screenshots

mParticle

Pricing Details

mParticle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Reachforce SmartSuite (Now Leadspace)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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