MRI Residential Management vs. Property Vista

Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis. Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.

Great for property managers with about 25 or more properties. Not worth the money for less than 10. This works for all sorts of different properties so it's about choosing the right kind of account for the situation.

Incentivized

• Reporting
• Tracking Data

Incentivized

• Everything is easy to understand.
• Customer service doesn't give me the runaround, they are actually helpful.
• Has all the need to know information all in one place.

Incentivized

• Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
• Sometimes very rigid
• Incremental cost to add on information (if we want MRI to host certain documents in the cloud)

• Needs area for fine details such as nearby parks, schools, libraries, etc.

Incentivized

They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.

Incentivized

When I needed customer service I got the help I needed without being transferred a million times. The guy knew what he was talking about and everything was taken care of immediately

Incentivized

We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.

• Helps track income
• Helps with on-time billing
• Keeps us on budget with projects

Incentivized

• Worth the money, with everything organized I can get more of the properties into the system.

Incentivized