Microsoft SharePoint vs. OpenText Content Suite Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SharePoint
Score 7.9 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
OpenText Content Suite Platform
Score 7.7 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
Pricing
Microsoft SharePointOpenText Content Suite Platform
Editions & Modules
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
SharePointOpenText Content Suite Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft SharePointOpenText Content Suite Platform
Considered Both Products
SharePoint
Chose Microsoft SharePoint
Given the Brand name "Microsoft", tool has lot of expectation and it lives up to the name. High level Security and content management is one of the key points in adopting to MS SharePoint in our organization. Each team can management and develop their own sites according to the …
OpenText Content Suite Platform
Chose OpenText Content Suite Platform
OpenText Content Suite Platform replaced an existing Records Management solution and checked all of the boxes in regards to capabilities surrounding search, physical objects, long-term retention, and reporting capabilities.
Chose OpenText Content Suite Platform
OpenText Content Suite has been an amazing addition to our business thanks to its many features and capabilities. The fact that OpenText offers many versions makes its products competitive because there is so much we can accomplish with these products. Price wise, OpenText …
Chose OpenText Content Suite Platform
OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also …
Top Pros
Top Cons
Features
Microsoft SharePointOpenText Content Suite Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Microsoft SharePoint
-
Ratings
OpenText Content Suite Platform
7.7
6 Ratings
7% below category average
Content capture & imaging00 Ratings9.36 Ratings
File sync, storage & archiving00 Ratings8.96 Ratings
Document management00 Ratings9.06 Ratings
Records management00 Ratings8.95 Ratings
Content search & retrieval00 Ratings9.06 Ratings
Enterprise content collaboration00 Ratings8.86 Ratings
Content publishing & creation00 Ratings4.35 Ratings
Security, risk management & information governance00 Ratings6.55 Ratings
Contract lifecycle management00 Ratings9.76 Ratings
Automated workflows00 Ratings7.15 Ratings
Artificial intelligence00 Ratings4.34 Ratings
Mobile support00 Ratings4.94 Ratings
Integration00 Ratings9.05 Ratings
Best Alternatives
Microsoft SharePointOpenText Content Suite Platform
Small Businesses
Concrete CMS
Concrete CMS
Score 9.2 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft SharePointOpenText Content Suite Platform
Likelihood to Recommend
6.5
(192 ratings)
10.0
(8 ratings)
Likelihood to Renew
9.8
(21 ratings)
8.0
(1 ratings)
Usability
8.2
(17 ratings)
8.0
(1 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
8.6
(11 ratings)
9.0
(1 ratings)
In-Person Training
4.5
(1 ratings)
-
(0 ratings)
Online Training
6.4
(1 ratings)
-
(0 ratings)
Implementation Rating
6.0
(4 ratings)
8.0
(1 ratings)
User Testimonials
Microsoft SharePointOpenText Content Suite Platform
Likelihood to Recommend
Microsoft
Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
Read full review
OpenText
Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
Read full review
Pros
Microsoft
  • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
  • All services are connected and switching between services is a breeze[.]
  • Solutions to the majority of everyday business problems.
Read full review
OpenText
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
Read full review
Cons
Microsoft
  • There are far too many good features to choose from, and advanced features are noticeably absent.
  • There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story.
  • It is challenging to provide easier access via file explorer while also granting outside users and guests access.
Read full review
OpenText
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
Read full review
Likelihood to Renew
Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Read full review
OpenText
The staff is comfortable with it and I doubt they'd change at this point.
Read full review
Usability
Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Read full review
OpenText
The interface is easy to understand and learn quickly.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
OpenText
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Read full review
Performance
Microsoft
No answers on this topic
OpenText
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Read full review
Support Rating
Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review
OpenText
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Read full review
In-Person Training
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Read full review
OpenText
No answers on this topic
Online Training
Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Read full review
OpenText
No answers on this topic
Implementation Rating
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Read full review
OpenText
No, it's pretty easy to implement and use.
Read full review
Alternatives Considered
Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
Read full review
OpenText
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
Read full review
Return on Investment
Microsoft
  • Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication
  • Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint
  • Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have
Read full review
OpenText
  • With OpenText Content Suite, we can easily keep documents safe
  • Document collaboration is easy with OpenText
  • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
  • With OpenText Content Suite, there is better file sync and archiving
Read full review
ScreenShots