What users are saying about
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Top Rated
1589 Ratings
70 Ratings

MS SharePoint

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Top Rated
1589 Ratings
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Score 7.7 out of 100
70 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

MS SharePoint

It's very well suited to act as an intranet, where it's only going to be used internally by employees of a company. It works well to share documents, provide lists of reference materials to users, provide a place for departments to have their own discussions and calendars and other collaboration purposes. It includes "workflows" unlike its predecessors, and those can define the flow of a process or task and walk the user through that flow very effectively. In fact, an employee's entire job could hypothetically be scripted using SharePoint workflows. It can scale OK in small scale terms, as I have experience of using it in networks with under a few thousand users. I don't know how it would behave if there were tens of thousands of hundreds of thousands of users, but provided the infrastructure is scaled proportionately, I don't see why it wouldn't work well at that scale as well.
Jane Updegraff | TrustRadius Reviewer

Salesforce CMS

If you already use Salesforce, then this is a no-brainer. There is no need to go to another platform for your CMS needs. If you don't have Salesforce at all, this is still a good choice but may not always make the most sense. There are cheaper options out there and also ones that might integrate with your platform better, but as always you will usually get what you pay for.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MS SharePoint
7.2
Salesforce CMS
Task Management
MS SharePoint
7.4
Salesforce CMS
Gantt Charts
MS SharePoint
6.4
Salesforce CMS
Scheduling
MS SharePoint
7.1
Salesforce CMS
Workflow Automation
MS SharePoint
7.6
Salesforce CMS
Mobile Access
MS SharePoint
7.5
Salesforce CMS
Search
MS SharePoint
7.5
Salesforce CMS
Visual planning tools
MS SharePoint
7.3
Salesforce CMS

Communication

MS SharePoint
7.2
Salesforce CMS
Chat
MS SharePoint
6.9
Salesforce CMS
Notifications
MS SharePoint
7.3
Salesforce CMS
Discussions
MS SharePoint
7.3
Salesforce CMS
Surveys
MS SharePoint
7.1
Salesforce CMS
Internal knowledgebase
MS SharePoint
7.6
Salesforce CMS
Integrates with GoToMeeting
MS SharePoint
6.8
Salesforce CMS
Integrates with Gmail and Google Hangouts
MS SharePoint
6.4
Salesforce CMS
Integrates with Outlook
MS SharePoint
8.5
Salesforce CMS

File Sharing & Management

MS SharePoint
7.9
Salesforce CMS
Versioning
MS SharePoint
8.3
Salesforce CMS
Video files
MS SharePoint
7.6
Salesforce CMS
Audio files
MS SharePoint
7.7
Salesforce CMS
Document collaboration
MS SharePoint
8.5
Salesforce CMS
Access control
MS SharePoint
8.3
Salesforce CMS
Advanced security features
MS SharePoint
7.8
Salesforce CMS
Integrates with Google Drive
MS SharePoint
7.0
Salesforce CMS
Device sync
MS SharePoint
8.0
Salesforce CMS

Security

MS SharePoint
Salesforce CMS
8.5
Role-based user permissions
MS SharePoint
Salesforce CMS
8.5

Platform & Infrastructure

MS SharePoint
Salesforce CMS
8.8
API
MS SharePoint
Salesforce CMS
8.5
Internationalization / multi-language
MS SharePoint
Salesforce CMS
9.0

Web Content Creation

MS SharePoint
Salesforce CMS
8.1
WYSIWYG editor
MS SharePoint
Salesforce CMS
8.0
Code quality / cleanliness
MS SharePoint
Salesforce CMS
6.3
Admin section
MS SharePoint
Salesforce CMS
7.5
Page templates
MS SharePoint
Salesforce CMS
8.0
Library of website themes
MS SharePoint
Salesforce CMS
8.7
Mobile optimization / responsive design
MS SharePoint
Salesforce CMS
8.7
Publishing workflow
MS SharePoint
Salesforce CMS
8.7
Form generator
MS SharePoint
Salesforce CMS
8.7

Web Content Management

MS SharePoint
Salesforce CMS
7.8
Content taxonomy
MS SharePoint
Salesforce CMS
7.7
SEO support
MS SharePoint
Salesforce CMS
7.7
Bulk management
MS SharePoint
Salesforce CMS
6.3
Availability / breadth of extensions
MS SharePoint
Salesforce CMS
9.0
Community / comment management
MS SharePoint
Salesforce CMS
8.7

Pros

MS SharePoint

  • With MS Sharepoint you can share (in my case) projects, initiative trackers, with ID and the information I need to start my developing.
  • It offers cloud acaccessibility, so you do not need to maintain your documents on your hard drive.
  • It allows Office 365 integration, which for me is really great. Using MS Excel and MS Sharepoint.
Adriano Rosa | TrustRadius Reviewer

Salesforce CMS

  • Video Content Logic
  • Inter-capability with SalesForce CRM
  • One Account Login for the staff.
Anonymous | TrustRadius Reviewer

Cons

MS SharePoint

  • SharePoint sometimes has a challenge with the Share feature in Office 365. Traditional best practices are to govern collaboration with permissions groups and manage access at the group level. Share can sometimes undermine that by creating ad-hoc situations unintentionally.
  • SharePoint's success in many organizations is really a function of user adoption and training. It is such a large platform that it is often deployed without much governance or direction.
  • SharePoint's lists and libraries can leverage Excel services and like-kind tools, but the ability for a list to do math in the same way that Excel does is very limited. It still has a room for improvement in the business intelligence features of metadata management.
Chris Carpenter | TrustRadius Reviewer

Salesforce CMS

  • Layout looks old
  • Repetitive fields
  • Search function in documentation
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MS SharePoint

MS SharePoint 9.5
Based on 21 answers
The only drawback is the price, it's quite costly to buy and requires Microsoft professionals to run at its peak capabilities. It works very well with large quantities of employees, has powerful search capabilities and a huge community. However it might not be a good fit for smaller companies who don't handle a large number of documents and employees and who don't exert high security requirements.
hrvoje katusic | TrustRadius Reviewer

Salesforce CMS

No score
No answers yet
No answers on this topic

Usability

MS SharePoint

MS SharePoint 7.7
Based on 13 answers
SharePoint is easy to use for basic tasks. If you're trying to do something a bit more complicated, though, it can be difficult to figure it out on your own without going through a lot of trial and error. Most people will likely only be performing basic tasks, though, so I would rate the usability pretty high.
Kia Packard | TrustRadius Reviewer

Salesforce CMS

No score
No answers yet
No answers on this topic

Support Rating

MS SharePoint

MS SharePoint 8.3
Based on 7 answers
Support varies by tech and by vendor. I've used Microsoft's support channel and for the most part have been successful to get my questions answered. I've also used third party vendors and have gotten some answers resolved as well, though sometimes getting them on the phone is difficult. It all depends!
Chris John | TrustRadius Reviewer

Salesforce CMS

No score
No answers yet
No answers on this topic

Implementation Rating

MS SharePoint

MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Christopher Corbett | TrustRadius Reviewer

Salesforce CMS

No score
No answers yet
No answers on this topic

Alternatives Considered

MS SharePoint

While SharePoint isn't as easy to use as Igloo or Squarespace, it comes bundled with Office 365 and drives the backend of those tools. I don't see SharePoint as a place people want to go and see stuff, but rather as a glue that supports all the other Office Products. If we get more in house expertise, then it could be a place that people manage work, but it's not used that way right now
Matthew Deakyne | TrustRadius Reviewer

Salesforce CMS

The Microsoft solutions were used previously, and were probably easier to use since they integrate with windows desktops so well. However, Salesforce is more integrated with mobile and the cloud platform, therefore it is inherently client device agnostic, which is ultimately more powerful. 10-20 years ago I would have recommended the former, but in the modern mobile age the latter is a must-have.
Anonymous | TrustRadius Reviewer

Return on Investment

MS SharePoint

  • We moved from DocuShare to MS SharePoint and it's been proven very effective.
  • Using MS SharePoint has provided immediate access to documents to staff where in the past, they would have to wait for an admin staff to forward to them.
  • It has been a positive impact for our organization - our newer staff has really benefited from MS SharePoint.
Jessalyn Ka | TrustRadius Reviewer

Salesforce CMS

  • Time-consuming processes
  • Too complicated in parts
  • Management of many accounts
Luke Robertson | TrustRadius Reviewer

Pricing Details

MS SharePoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MS SharePoint
7.8
Salesforce CMS
8.5

Likelihood to Renew

MS SharePoint
9.5
Salesforce CMS

Usability

MS SharePoint
7.7
Salesforce CMS

Support Rating

MS SharePoint
8.3
Salesforce CMS

In-Person Training

MS SharePoint
4.5
Salesforce CMS

Online Training

MS SharePoint
6.4
Salesforce CMS

Implementation Rating

MS SharePoint
6.0
Salesforce CMS

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