Likelihood to Recommend Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
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We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Read full review Pros Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks. All services are connected and switching between services is a breeze[.] Solutions to the majority of everyday business problems. Read full review Social Communications Company
Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.' Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home. Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense. Read full review Cons There are far too many good features to choose from, and advanced features are noticeably absent. There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story. It is challenging to provide easier access via file explorer while also granting outside users and guests access. Read full review Social Communications Company
It would be great if it supported other major browsers. Not everyone has Chrome installed. The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it. Read full review Likelihood to Renew It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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Usability No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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It was easy to use but still needs lots of improvement to collaborate with other tools
Read full review Support Rating Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
Quick turnaround time for issues A range of support services Access to a network of resources Escalation of issues Ongoing development and commitment to produce enhancement The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
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Sococo didn't seem to have a strong support line. In comparison to other products, such as
Microsoft Teams , it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Read full review In-Person Training The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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Online Training I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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Implementation Rating Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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Alternatives Considered The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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I prefer Sococo over Lync/
Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
Read full review Return on Investment Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have Read full review Social Communications Company
Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent. It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use. Read full review ScreenShots