What users are saying about
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Top Rated
1588 Ratings
29 Ratings

MS SharePoint

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Top Rated
1588 Ratings
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Score 7.7 out of 100
29 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

MS SharePoint

It's very well suited to act as an intranet, where it's only going to be used internally by employees of a company. It works well to share documents, provide lists of reference materials to users, provide a place for departments to have their own discussions and calendars and other collaboration purposes. It includes "workflows" unlike its predecessors, and those can define the flow of a process or task and walk the user through that flow very effectively. In fact, an employee's entire job could hypothetically be scripted using SharePoint workflows. It can scale OK in small scale terms, as I have experience of using it in networks with under a few thousand users. I don't know how it would behave if there were tens of thousands of hundreds of thousands of users, but provided the infrastructure is scaled proportionately, I don't see why it wouldn't work well at that scale as well.
Jane Updegraff | TrustRadius Reviewer

UserVoice

UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
Steve MacLaughlin | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MS SharePoint
7.2
UserVoice
Task Management
MS SharePoint
7.4
UserVoice
Gantt Charts
MS SharePoint
6.4
UserVoice
Scheduling
MS SharePoint
7.1
UserVoice
Workflow Automation
MS SharePoint
7.6
UserVoice
Mobile Access
MS SharePoint
7.5
UserVoice
Search
MS SharePoint
7.5
UserVoice
Visual planning tools
MS SharePoint
7.3
UserVoice

Communication

MS SharePoint
7.2
UserVoice
Chat
MS SharePoint
6.9
UserVoice
Notifications
MS SharePoint
7.3
UserVoice
Discussions
MS SharePoint
7.3
UserVoice
Surveys
MS SharePoint
7.1
UserVoice
Internal knowledgebase
MS SharePoint
7.6
UserVoice
Integrates with GoToMeeting
MS SharePoint
6.8
UserVoice
Integrates with Gmail and Google Hangouts
MS SharePoint
6.4
UserVoice
Integrates with Outlook
MS SharePoint
8.5
UserVoice

File Sharing & Management

MS SharePoint
7.9
UserVoice
Versioning
MS SharePoint
8.3
UserVoice
Video files
MS SharePoint
7.6
UserVoice
Audio files
MS SharePoint
7.7
UserVoice
Document collaboration
MS SharePoint
8.5
UserVoice
Access control
MS SharePoint
8.3
UserVoice
Advanced security features
MS SharePoint
7.8
UserVoice
Integrates with Google Drive
MS SharePoint
7.0
UserVoice
Device sync
MS SharePoint
8.0
UserVoice

Pros

MS SharePoint

  • With MS Sharepoint you can share (in my case) projects, initiative trackers, with ID and the information I need to start my developing.
  • It offers cloud acaccessibility, so you do not need to maintain your documents on your hard drive.
  • It allows Office 365 integration, which for me is really great. Using MS Excel and MS Sharepoint.
Adriano Rosa | TrustRadius Reviewer

UserVoice

  • User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
  • Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
  • Reporting. Tags allow to easily filter through ideas for roadmap planning.
Anonymous | TrustRadius Reviewer

Cons

MS SharePoint

  • SharePoint sometimes has a challenge with the Share feature in Office 365. Traditional best practices are to govern collaboration with permissions groups and manage access at the group level. Share can sometimes undermine that by creating ad-hoc situations unintentionally.
  • SharePoint's success in many organizations is really a function of user adoption and training. It is such a large platform that it is often deployed without much governance or direction.
  • SharePoint's lists and libraries can leverage Excel services and like-kind tools, but the ability for a list to do math in the same way that Excel does is very limited. It still has a room for improvement in the business intelligence features of metadata management.
Chris Carpenter | TrustRadius Reviewer

UserVoice

  • Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
  • Doesn't have multiple language options
  • No online/email tech support available. You have to call if you have an issue.
Jessica Meadows Rich | TrustRadius Reviewer

Likelihood to Renew

MS SharePoint

MS SharePoint 9.5
Based on 21 answers
The only drawback is the price, it's quite costly to buy and requires Microsoft professionals to run at its peak capabilities. It works very well with large quantities of employees, has powerful search capabilities and a huge community. However it might not be a good fit for smaller companies who don't handle a large number of documents and employees and who don't exert high security requirements.
hrvoje katusic | TrustRadius Reviewer

UserVoice

UserVoice 9.7
Based on 6 answers
I just really liked UserVoice.
Jacie Fontenot | TrustRadius Reviewer

Usability

MS SharePoint

MS SharePoint 7.2
Based on 12 answers
SharePoint is easy to use for basic tasks. If you're trying to do something a bit more complicated, though, it can be difficult to figure it out on your own without going through a lot of trial and error. Most people will likely only be performing basic tasks, though, so I would rate the usability pretty high.
Kia Packard | TrustRadius Reviewer

UserVoice

UserVoice 8.0
Based on 1 answer
The day-to-day usability is good. More technical settings require a bit more effort.
Steve MacLaughlin | TrustRadius Reviewer

Support Rating

MS SharePoint

MS SharePoint 5.0
Based on 6 answers
Support varies by tech and by vendor. I've used Microsoft's support channel and for the most part have been successful to get my questions answered. I've also used third party vendors and have gotten some answers resolved as well, though sometimes getting them on the phone is difficult. It all depends!
Chris John | TrustRadius Reviewer

UserVoice

UserVoice 9.0
Based on 2 answers
Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.
Steve MacLaughlin | TrustRadius Reviewer

Implementation Rating

MS SharePoint

MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Christopher Corbett | TrustRadius Reviewer

UserVoice

UserVoice 9.0
Based on 2 answers
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
Steve MacLaughlin | TrustRadius Reviewer

Alternatives Considered

MS SharePoint

While SharePoint isn't as easy to use as Igloo or Squarespace, it comes bundled with Office 365 and drives the backend of those tools. I don't see SharePoint as a place people want to go and see stuff, but rather as a glue that supports all the other Office Products. If we get more in house expertise, then it could be a place that people manage work, but it's not used that way right now
Matthew Deakyne | TrustRadius Reviewer

UserVoice

I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
Oren Shatken | TrustRadius Reviewer

Return on Investment

MS SharePoint

  • We moved from DocuShare to MS SharePoint and it's been proven very effective.
  • Using MS SharePoint has provided immediate access to documents to staff where in the past, they would have to wait for an admin staff to forward to them.
  • It has been a positive impact for our organization - our newer staff has really benefited from MS SharePoint.
Jessalyn Ka | TrustRadius Reviewer

UserVoice

  • UserVoice has improved communication across teams and has given our customers a voice. It has added process to receiving feedback and us saved time from having to question what our clients want to see next.
Anonymous | TrustRadius Reviewer

Screenshots

MS SharePoint

Pricing Details

MS SharePoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UserVoice

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MS SharePoint
7.8
UserVoice
8.7

Likelihood to Renew

MS SharePoint
9.5
UserVoice
9.7

Usability

MS SharePoint
7.2
UserVoice
8.0

Support Rating

MS SharePoint
5.0
UserVoice
9.0

In-Person Training

MS SharePoint
4.5
UserVoice

Online Training

MS SharePoint
6.4
UserVoice

Implementation Rating

MS SharePoint
6.0
UserVoice
9.0

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