20 Ratings
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Score 8.6 out of 100
23 Ratings
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Score 8 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

SolarWinds Backup

Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
8.2
Universal recovery
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
7.5
Live recovery
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
7.3
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
8.0
Business application protection
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
7.5
Multiple backup destinations
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
7.6
Incremental backup identification
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
7.6
Backup to the cloud
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
9.0
Deduplication and file compression
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
9.0
Snapshots
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
9.0
Flexible deployment
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
8.6
Management dashboard
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
8.5
Platform support
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
8.6
Retention options
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
8.1
Encryption
MSP360 Backup (formerly CloudBerry Backup)
SolarWinds Backup
8.7

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

SolarWinds Backup

  • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
  • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
Russ Taylor | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

SolarWinds Backup

  • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
  • Individual file backup: more granular settings for backup.
  • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
  • Option to recovery security key.
Calin Popescu | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

SolarWinds Backup

No score
No answers yet
No answers on this topic

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.5
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

SolarWinds Backup

No score
No answers yet
No answers on this topic

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

SolarWinds Backup

No score
No answers yet
No answers on this topic

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

SolarWinds Backup

No score
No answers yet
No answers on this topic

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

SolarWinds Backup

Works well. Easy to use. If you use Ncentral, it's already tied in and even easier to deploy. Cloud storage is more expensive than competitors. There is no easy option to offload your backups to AWS, etc. It can create a local speed vault to have local backups as well. data recovery works better than any other product I have used.
chris maddox | TrustRadius Reviewer

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

SolarWinds Backup

  • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
  • The best thing to happen to our ROI is the growth brought in by very happy clients.
Marc Shaffer | TrustRadius Reviewer

Screenshots

SolarWinds Backup

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

SolarWinds Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Backup Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
SolarWinds Backup
8.6

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
SolarWinds Backup

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.5
SolarWinds Backup

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
SolarWinds Backup

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
SolarWinds Backup

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