MSP360 Managed Backup vs. Cove Data Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Managed Backup
Score 6.9 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
Cove Data Protection
Score 8.6 out of 10
N/A
Cove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A
Pricing
MSP360 Managed BackupCove Data Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MSP360 Managed BackupCove Data Protection
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.
More Pricing Information
Community Pulse
MSP360 Managed BackupCove Data Protection
Considered Both Products
MSP360 Managed Backup
Chose MSP360 Managed Backup
By far the best and easiest solution for easy cloud backups. We bought the license and had it installed and running within about 10 minutes. Easy to restore data with very little trouble. Allows storage straight to Glacier for quick cheap storage. We have since recommended …
Cove Data Protection
Chose Cove Data Protection
Works well. Easy to use. If you use Ncentral, it's already tied in and even easier to deploy. Cloud storage is more expensive than competitors. There is no easy option to offload your backups to AWS, etc. It can create a local speed vault to have local backups as well. …
Top Pros
Top Cons
Features
MSP360 Managed BackupCove Data Protection
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
MSP360 Managed Backup
-
Ratings
Cove Data Protection
8.3
16 Ratings
2% above category average
Universal recovery00 Ratings8.413 Ratings
Instant recovery00 Ratings9.213 Ratings
Recovery verification00 Ratings8.314 Ratings
Business application protection00 Ratings8.313 Ratings
Multiple backup destinations00 Ratings6.715 Ratings
Incremental backup identification00 Ratings8.015 Ratings
Backup to the cloud00 Ratings9.915 Ratings
Deduplication and file compression00 Ratings9.215 Ratings
Snapshots00 Ratings7.211 Ratings
Flexible deployment00 Ratings8.514 Ratings
Management dashboard00 Ratings7.816 Ratings
Platform support00 Ratings8.215 Ratings
Retention options00 Ratings9.116 Ratings
Encryption00 Ratings7.915 Ratings
Best Alternatives
MSP360 Managed BackupCove Data Protection
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 Managed BackupCove Data Protection
Likelihood to Recommend
10.0
(14 ratings)
9.3
(16 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
7.1
(2 ratings)
9.6
(4 ratings)
Support Rating
8.4
(6 ratings)
9.8
(4 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MSP360 Managed BackupCove Data Protection
Likelihood to Recommend
MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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N-able
Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
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Pros
MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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N-able
  • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
  • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
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Cons
MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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N-able
  • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
  • Individual file backup: more granular settings for backup.
  • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
  • Option to recovery security key.
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Likelihood to Renew
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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N-able
No answers on this topic
Usability
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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N-able
Because is a flexible, easy-to-use, complete solution.
it has a complete support site, you can find everything you need.
it can script everything on your network,
it can remote control the pc's and server of your customers.
it can restore from everywhere files and databases.
it can backup quickly and compress finely every kind of data
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Support Rating
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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N-able
We have an Italian support partner, they are been very good b7y the first moment.
All the partners are followed with a lot of attention, even the little ones.
there is a site where you can learn everything, the single parts of the product are described perfectly.
Every it specialist should evaluate it.
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Implementation Rating
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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N-able
No answers on this topic
Alternatives Considered
MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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N-able
Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
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Return on Investment
MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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N-able
  • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
  • The best thing to happen to our ROI is the growth brought in by very happy clients.
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ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages