Likelihood to Recommend For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
Read full review Pros Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server. You can limit cloud usage for customers and servers. You can transfer entire servers or virtual machines to cloud. You can backup files, disks, or virtual machines to local and cloud locations. Read full review Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them. Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software. Read full review Cons Message errors are hard to understand Should add a general interface to manage all accounts, not a specific interface for every account. The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices. Read full review Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore. Individual file backup: more granular settings for backup. Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name. Option to recovery security key. Read full review Likelihood to Renew I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
Read full review Usability The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
Read full review Because is a flexible, easy-to-use, complete solution.
it has a complete support site, you can find everything you need.
it can script everything on your network,
it can remote control the pc's and server of your customers.
it can restore from everywhere files and databases.
it can backup quickly and compress finely every kind of data
Read full review Support Rating I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
Read full review We have an Italian support partner, they are been very good b7y the first moment.
All the partners are followed with a lot of attention, even the little ones.
there is a site where you can learn everything, the single parts of the product are described perfectly.
Every it specialist should evaluate it.
Read full review Implementation Rating Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
Read full review Alternatives Considered We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
Read full review Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
Read full review Return on Investment Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis. By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe. We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service Read full review There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI. The best thing to happen to our ROI is the growth brought in by very happy clients. Read full review ScreenShots MSP360 Managed Backup Screenshots