20 Ratings
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Score 8.5 out of 100
5 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

SQL Safe Backup

SQL Safe is appropriate and well-suited for any backup scenario. Having used SQL Safe, I probably wouldn't want to manage a set of servers in the future without it. If you only have a couple of SQL servers, it might not be worth the spend as there are well-maintained free options that are very functional (though they do require more technical knowledge). But I can't think of a scenario where SQL Safe wouldn't be appropriate.
Greg Goss | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
7.6
Universal recovery
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
8.0
Live recovery
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
7.2
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
8.2
Business application protection
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
9.0
Multiple backup destinations
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
7.2
Incremental backup identification
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
7.2
Backup to the cloud
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
6.2
Deduplication and file compression
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
9.1
Snapshots
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
7.0
Flexible deployment
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
7.1
Management dashboard
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
6.3
Platform support
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
7.1
Retention options
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
8.1
Encryption
MSP360 Backup (formerly CloudBerry Backup)
SQL Safe Backup
9.1

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

SQL Safe Backup

  • Data reduction.
  • Encryption.
Mark McCully | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

SQL Safe Backup

  • When you're adding a new SQL server, sometimes the install from the management server to the SQL server will fail. I'm guessing this happens because of some version difference in Windows components or similar. Not a huge deal because you can just copy the agent to the SQL server and install it there, but considering how easy everything else is, I would expect this to be a little more fluid.
  • I ran into a situation where part of our business decided to move their servers to a third-party data center. When they took away a SQL server that I was managing with SQL Safe, anything having to do with that policy took forever. Click. Wait 10 minutes. Window reacts. I'm guessing this is because the Management Console is trying super hard to contact the server in question, but I wish it handled losing a server better than it does.
Greg Goss | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

SQL Safe Backup

No score
No answers yet
No answers on this topic

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.6
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

SQL Safe Backup

No score
No answers yet
No answers on this topic

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

SQL Safe Backup

SQL Safe Backup 7.0
Based on 1 answer
We actually haven't had to use support for Safe Backup very often since it runs pretty well out of the box. When we have had to call for support we haven't seen any issues with response time of getting answers to our questions or issues.
Mark McCully | TrustRadius Reviewer

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

SQL Safe Backup

No score
No answers yet
No answers on this topic

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

SQL Safe Backup

SQL Safe is the first managed backup solution I've used. Before SQL Safe I used SQL's native backup mechanism and scheduling. And as an extension of that I used Ola Hallengren's SQL Server Maintenance Solution (which is a set of scripts that take amazing advantage of SQL's native capabilities). However whenever changes were needed (moving backups to new storage, adding/removing a server), it just took a long time because I had to touch each server. With SQL Safe, I can seriously change the backup location of every server I have by changing one policy setting. Likewise, I can quickly add or remove a server from being backed up with a few simple clicks.
Greg Goss | TrustRadius Reviewer

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

SQL Safe Backup

  • SQL Safe backup has reduced our storage footprint for SQL Backups significantly. This has kept us from having to buy new expensive storage.
  • Our DBA's are able to self manage backups and restores of SQL servers - So this has freed up our backup administrators to focus on other things.
Mark McCully | TrustRadius Reviewer

Screenshots

SQL Safe Backup

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

SQL Safe Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SQL Safe Backup Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
SQL Safe Backup
8.2

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
SQL Safe Backup

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.6
SQL Safe Backup

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
SQL Safe Backup
7.0

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
SQL Safe Backup

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